HugMonster
27th Sep 2000, 00:46
This evening I flew as a passenger LGW-NCL. On going through the security barrier @ LGW, I used the queue for the scanner arches marked "Domestic UK & NI", and on emerging at the other end, was approached by a little guy identifying himself as a Customs Officer asking to see my passport. Since it always lives in my flight case, I happened to have it with me, but I made a remark about not realising it was needed for a trip to Newcastle. He then said "OK, if you're going to Newcaslte, I won't bother you further".
So what was he doing checking people from the domestic queue, when international pax had three other lines of their own?
I then went into one of the shops in the departure lounge. At the till, I was asked for my boarding card. I asked why, since everyone in the lounge is a passenger, and was told that it was a requirement of HM Customs, because goods were tax-free. "Yes," I said, "but there is no distinction for tax between domestic and international passengers, and everyone in the lounge has a boarding card to get in here, so why ask for a boarding card, when it doesn't tell them anything of any use?"
Somebody, somewhere, is thinking up new and ever dafter rules to ensure that their little empire is not whittled away... And their subordinates are carrying them out with thumbs up bums and brains in neutral, without once thinking that rules need to have some reasoning behind them.
[This message has been edited by HugMonster (edited 26 September 2000).]
So what was he doing checking people from the domestic queue, when international pax had three other lines of their own?
I then went into one of the shops in the departure lounge. At the till, I was asked for my boarding card. I asked why, since everyone in the lounge is a passenger, and was told that it was a requirement of HM Customs, because goods were tax-free. "Yes," I said, "but there is no distinction for tax between domestic and international passengers, and everyone in the lounge has a boarding card to get in here, so why ask for a boarding card, when it doesn't tell them anything of any use?"
Somebody, somewhere, is thinking up new and ever dafter rules to ensure that their little empire is not whittled away... And their subordinates are carrying them out with thumbs up bums and brains in neutral, without once thinking that rules need to have some reasoning behind them.
[This message has been edited by HugMonster (edited 26 September 2000).]