Connetts
13th Nov 2008, 11:16
An incident on a British Airways flight from Johannesburg to Cape Town had passengers praying to the heavens when the flaps used to slow the aircraft down during landing malfunctioned, according to a passenger.
Leon Ganswyk, one of the passengers, said the incident happened on Thursday on British Airways flight 6409 from Johannesburg.
"On final approach, the pilot aborted the landing due to what he called 'flaps not being able to be extended fully'. We re-routed over Robben Island for nearly 40 minutes while they tried to address the problem. To no avail, the problem persisted and the pilot indicated that all emergency facilities were to be deployed prior to the landing as a precautionary measure," said Ganswyk.
He said the pilot indicated that the plane could still land but at a much higher speed than normal.
"He (pilot) indicated nearly 50 to 60 knots (93 to 111km/h) faster."
Ganswyk said he was sitting at a window seat and could see fuel being dumped over the ocean on approach the second time.
"Although we landed safely, the general mood on board was sombre and I saw many people praying. Once we touched down, the passengers burst into spontaneous applause, possibly more in relief than anything else," he said.
Ganswyk claimed there seemed to be a general cover-up with airlines who have these types of incidents.
"They see this as not life-threatening - if one reads the websites, I am not so sure. How often do these incidents happen and not get reported - it seems to me that they are trying to protect their reputation," Ganswyk said.
He said the first line in Comair's response to him was "an absolute gem".
"They didn't even know about the incident."
In its response to Ganswyk, Comair's Farahna Noordien from customer relations said the company's aviation safety manage told her that events of this nature do get reported to the Civil Aviation Authority on a monthly basis.
"They do not place non-events on their website as it is not classified as an incident because there was no injury or damage to anything or anybody. As per feedback received from the air safety report filed by the captain, the flaps worked correctly on the previous flight," wrote Noordien.
She said the incident was not life-threatening so no trauma counselling was provided.
"We can assure you that the safety and security of our customers and crew is of paramount importance and we will not put either at risk."
Leon Ganswyk, one of the passengers, said the incident happened on Thursday on British Airways flight 6409 from Johannesburg.
"On final approach, the pilot aborted the landing due to what he called 'flaps not being able to be extended fully'. We re-routed over Robben Island for nearly 40 minutes while they tried to address the problem. To no avail, the problem persisted and the pilot indicated that all emergency facilities were to be deployed prior to the landing as a precautionary measure," said Ganswyk.
He said the pilot indicated that the plane could still land but at a much higher speed than normal.
"He (pilot) indicated nearly 50 to 60 knots (93 to 111km/h) faster."
Ganswyk said he was sitting at a window seat and could see fuel being dumped over the ocean on approach the second time.
"Although we landed safely, the general mood on board was sombre and I saw many people praying. Once we touched down, the passengers burst into spontaneous applause, possibly more in relief than anything else," he said.
Ganswyk claimed there seemed to be a general cover-up with airlines who have these types of incidents.
"They see this as not life-threatening - if one reads the websites, I am not so sure. How often do these incidents happen and not get reported - it seems to me that they are trying to protect their reputation," Ganswyk said.
He said the first line in Comair's response to him was "an absolute gem".
"They didn't even know about the incident."
In its response to Ganswyk, Comair's Farahna Noordien from customer relations said the company's aviation safety manage told her that events of this nature do get reported to the Civil Aviation Authority on a monthly basis.
"They do not place non-events on their website as it is not classified as an incident because there was no injury or damage to anything or anybody. As per feedback received from the air safety report filed by the captain, the flaps worked correctly on the previous flight," wrote Noordien.
She said the incident was not life-threatening so no trauma counselling was provided.
"We can assure you that the safety and security of our customers and crew is of paramount importance and we will not put either at risk."