Bus429
29th May 2008, 08:08
I hope easyJet's CEO watches this sight. Last evening's 2057 from Luton to Geneva (scheduled departure 1840) was twice delayed. The last estimated time of departure (2025) went by with the screen still showing this time. At around 2100, a rumour rose from Menzies that the flight had been cancelled. At about 2130, the screen flashed - in green - "Go To Gate 15". Many relieved passengers headed that way - I, along with a few others, smelt a rat - only to be told, once at the gate, that the flight had been cancelled. Strange how the police suddenly materialise. I was prevented from makng my way back through departures (police officer: "Let me explain the Aviation Security Act to you...")
We were finally coralled back to check-in, booked on a flight at 0630 today and told to check in at 0430. Check-in staff were not able to check us in there and then nor issue a boarding card. To cut a long story short, arrived at hotel around 2345 but did not get to my room until 0030. Pick up due at 0400. This has totally wrecked my day and annoyed a few people waiting for me in GVA.
Note the following:
I have no problems with delays, technical or otherwise
Airlines fail to understand that people like to be informed.
Despite easyJet's logo being splashed all over Luton Airport, inside and out, they must have run out of paint in the departure lounge. sleazy's log and its staff were conspicuous by their absence. Deflecting the brick-bats was left to Menzies' staff, who did a good job, to be fair.
All this goes no way to mitigating my growing distaste for the industry and the greedy, arrogant spivs that run it.:yuk:
We were finally coralled back to check-in, booked on a flight at 0630 today and told to check in at 0430. Check-in staff were not able to check us in there and then nor issue a boarding card. To cut a long story short, arrived at hotel around 2345 but did not get to my room until 0030. Pick up due at 0400. This has totally wrecked my day and annoyed a few people waiting for me in GVA.
Note the following:
I have no problems with delays, technical or otherwise
Airlines fail to understand that people like to be informed.
Despite easyJet's logo being splashed all over Luton Airport, inside and out, they must have run out of paint in the departure lounge. sleazy's log and its staff were conspicuous by their absence. Deflecting the brick-bats was left to Menzies' staff, who did a good job, to be fair.
All this goes no way to mitigating my growing distaste for the industry and the greedy, arrogant spivs that run it.:yuk: