Cabin crew rude???

[nflyer]

Why are you guys always so rude and look most of the time like you just walked into a brick wall?

[I Just Want To Fly]

Because we are sick and tired of dealing with people like YOU!:ugh:

[Kerosine]

Agreed, what kind of mindless, arrogant post is that?

nflyer, I have found air stewards to be the most patient and polite people, you obviously manage to get their backs up though!

[Kerosine]

nflyer, curisity got the better of me, and looking back at your previous posts it paints a clear picture...


Does anyone know what are good attributes of perosnality an airline pilot should have?
Jus wondring?

Attitude clearly NOT demonstrated in your other posts...
Nice to hear your thoughts but i always thought they were there for our amusement? I mean those dumb seatblet demos - like someone wouldn't know how to put theirs on????

Why don't cabin crew wear miniskirts like the old days. It would make us male passengers very happy!!!:}
Finally...
I am holder of PPL and recently had accident in C-152. A heavy landing with nosegear collapse.

:ok:

[jetset lady]

nyfler,

You seem very concerned as to whether not having a sporting background, or having had a slight incident as a ppl, or the fact that you don't play computer games etc. will have effect your chances of becoming a commercial pilot. May I suggest that, IMHO, it may be that your attitude will have more of a bearing on your chances.

JSL

P.S. Kerosine, you got there before me! ;)

[Tiger]

nflyer now that is a wide and broadly sweeping statement isn`t it?

I think this maybe to do with a similar post regarding passengers getting worse (SLF prefix)?

So lets see..
Boarding a flight... Morning Sir/Madame. Hi there. Smiling. Checking boarding cards. 100 passenger depending on route around 30 will either snub me, growel, continue to chat on a mobile phone, look at me as how dare I speak to them.
Now forget that bit "your paid for that" line. Tell me how does that make you feel when you walk into your work place if you had your customers treat you like that?

Now I won`t promise a passenger the earth. Mainly because it I can not promise to deliver it as too many outside factors out of my control.
This really takes the form of transfering passengers. I have seen many of my collegues "promise" , OK, say this will happen, that will happen etc etc which can so not happen. I say you need to go to XYZ and the ground staff will sort out your problem. Because the said passenger hasn`t heard what they want to hear they see me as unhelpful perhaps? They will ask another crew member and an other and another. Till that is they have heard the answer they want to hear.
So the tight connection is getting tighter. (the airline staff on staff travel not only have their fingers crossed they now have their legs crossed.. that your not going to make it and they get your seat;) )The aircraft pulls on to stand. Engines off. The transfer passenger bitting at the bit now.. The jetty is not working, so got get steps... 10 mins... later no steps ... 20 mins later the steps appear.... gotta bus the passengers? Or the jetty is attached... how about the aircraft on the next stand is boarding and because this gate shares the top of the pier and you can`t mix embarking and disembarking passengers so we have to wait 10 mins..

Now my look of walking into a brick wall. Careful here... You might not be a picture book yourself. However, I don`t see myself as any particular hunk here but I`m a 6`2 dark haired late 30`s kinda guy 46" chest and 34" waist.. told handsome.. anyway my nose isn`t flat..:ugh:

and remember some of us have the same problems as you do and guess what I also eat drink and poop just like you. :oh:

Enjoy you next flight.. and give us a great big grin, say Hello and laugh about life.. it makes it a go a lot easier and happier for you

[piky]

Hi

I fly both at the 'pointed end' and often 'down the back' (with family) I most definately think that Cabin Crew work extremely hard over long periods ie:UK-Egypt-UK, UK-Cabo Verde-UK etc etc

You'll always get some Pill*ck (Pill@ck) who wants to wind you up! Judging by the response to nflyer's:8 Posting I think he has succeeded in doing just that!

:ok: Pikey

[monkeybusiness2]

............

[ghostrider1]

I don't fly often, so I am no expert, but I have worked in travel for 15 years and always found all cabin crew the most highly professional people in this industry.

I recently flew from GLA to LHR and due to a csa plane deciding to take its time coming off the runway and a bit of bad weather we diverted to LTN for refueling. The flight crew were brilliant in reading the situation and the pull up in an airbus 320 was one of the most fun with my clothes on. The cabin crew were brilliant when we were wheels down in deepest Bedforshire giving plenty of info to us in the back.

The most comical time was a VS Cabin crew member who asked my profoundly deaf brother " Can you read my lips better if I wear red lipstick ? "

Anyway wanted to say to mr nflyer that I can't see you being the last off if god forbid something happens.

Sorry to rant but its Friday and that thread was quite annoying.

Thank you to all of you to making flying more interesting !!

[airbuslit]

nflyer

You completely demonstrate your stupidity, arrogance and lack of respect for people who do a very demanding job. I have no direct experience of cabin crew except for as a passenger and I have seen on numerous occasions the way other passengers treat them. Demanding this demanding that, extra ice, more coffee, why is the flight delayed (despite already quite clearly being explained that is is due to a minor technical fault etc.. etc..) People such as yourself ought to stop and think for a while and try to understand another person first before jumping to such a derogatory and sweeping statement in which you severely discredit yourself. You are either having a laugh with this statement or you demonstrate the capacity of thought of a 5 year old child.

Perhaps you ought to try the job out for a day and see how you like to deal with people such as yourself.

[Put1992]

They are not rude in the slightest, they just have a job to do, and sometimes if that means not being the happiest person on earth, then that's fine.

The only complaint I have, is that I found CC at a certain airline rather patronising to me. I don't see it as being rude, just getting the job done.

And they all look fantastic!:):ok:

[AirborneSoon]

This post is just a windup as are all the posts by this person. What can I say except that some people don't have a life. Can you say "gremlin".

[Twinklinggem]

***They are not rude in the slightest, they just have a job to do, and sometimes if that means not being the happiest person on earth, then that's fine.*******

That could be to do with the fact that we may have not come off a flight untill 8pm the night before and are up at 4 the next morning for another flight it gets to you after a while :p

[aviatordom]

nflyer, you are an absolute b******!

Now, i am a young enthusiast so i don't know the industry very well but one of the things that i do know is that cabin crew work their absolute a***s of to make everybody happy on-board!

what an absolute:mad::mad::mad::mad::mad::mad::mad:!

[flyblue]

nflyer (http://www.pprune.org/forums/member.php?u=228956) has been banned yesterday after a string of immature and provocative posts. This topic, however, could turn out to be very interesting if we refrain to enter defensive mode and decide to treat it like any other, less sensitive one :)

[barry lloyd]

nflyer has been banned - there's justice after all. Anyway, he's probably never been on a commerical airliner in his life!
As someone who has been a passenger on commercial airlines for more than 45 years, I have every respect for cabin crew. I've flown in all the classes, scheduled, charter, freight in the cabin etc., and with more than 100 airlines, so I think my experience is relevant. Inevitably, there have been some trips where the cabin crew have been less than helpful, and I regret to say that some of these were with the flag-carrier. Simple option - I stopped flying with them.
As you know, there's a certain type of person who seems to think that they only have to snap their fingers in order to have someone there attending to their needs; this applies beyond the aviation industry. Sadly, there are even more of them than there used to be.
Forgive them. They are probably totally inadequate at their jobs, and maybe in other areas too. They are ignorant, and do not understand that you have to be properly trained in order to carry out your job - perhaps because they weren't properly trained for their own!

[preduk]

nflyer, you are an absolute b******!

Now, i am a young enthusiast so i don't know the industry very well but one of the things that i do know is that cabin crew work their absolute a***s of to make everybody happy on-board!

what an absolute:mad::mad::mad::mad::mad::mad::mad:!

Why provoke it? Do you honestly think such a response makes you any better than him? That was more of a brown nose response there.

I have came across many Cabin crew who look fairly depressed in their roles... I couldn't do what they do especially when you have petty passengers arguing over seats, drinks and silly airline policies.

It's sheer ignorance of you to conclude that every cabin crew in the world are rude. Having worked in a customer service role myself, I fully understand how much of an affect one bad customer can be on your day.

[airfoilmod]

Nosewheel landings are due to inattention. Perhaps that is your downfall. If you pay attention, you may notice when flying, that it is a remarkable and incredibly effective gift to the travelling public. As a pilot of 35 years and a passenger even longer, I cannot remember being treated rudely by any crew on a commercial flight. Then, my attitude is that I see crew working hard at a seemingly at times impossible task. Throw in fares that are clueless how lucky they are to be travelling in such a manner, and how a little patience and respect will go a long way, and the problem is obvious. Then there's that inattention thing.

[Put1992]

nflyer, you are an absolute b******!

Now, i am a young enthusiast so i don't know the industry very well but one of the things that i do know is that cabin crew work their absolute a***s of to make everybody happy on-board!

what an absolute:mad::mad::mad::mad::mad::mad::mad:!

That was a bit over the top. He was clearly looking for a reaction, and look who gave him one.

(yes, im 16, I can look at myself as a more mature person than 14 year olds, result!:})

Yours truly

Put

[easynick]

I do kind of agree with both sides of the argument, as cabin crew myself i can see where everybody is coming from in saying that we work hard and sometimes we may not be as approachable/friendly as we should be. However i do work with some crew who think that they are honestly better than the job, and the only thing they are there for is to tell off the pax when they do something not in the safety rules.

They are in the minority, but there are a few cabin crew who i know who need to get off their high horses and remember we are there to serve the passengers regardless of weather they smile at us or not.

[Tiger]

with nflyer band kinda reminds me of a similar incident approx 7-8 years ago on another internet site like this one.
Unfortunately it didn`t get nipped in the bud like this, but lesson leant.

A guy who worked for GO started stiring up stuff regards to BA, BA cabin crew. Now this then kicked off the likes of Easyjet crews and various other airline staff. Next thing on this site was near all out war. Various comment flying.
Then one evening his guy who said he worked for GO connected me though chat available on this particular site. So asked usual questions. Now I`m been playing this game since late 1980`s. Things were vague. Bit like when I was an SEP trainer with one airline and this girl said she had worked for US Air as crew, yet was very vague. (She proved to be an illegal immigrant and was using her sisters name and passport.. long story)
This guy then admited he was a school boy about 15-16 yrs old and his friend worked for GO but had been turned down by BA, hence all the problems.
I explained to him he had caused a lot of trouble on the site and that a lot of airline staff would be very worried regarding jobs and the situation within it due to Sept 11th.
He did apologised and got an explaination which I told the site moderators and but his explaination on that site. He was very convincing with dicated web site to the beloved airline pics etc.. lesson to be learnt.:)

[rmac]

Would help if you lot weren't so precious and admitted that anyone, pax or cc can be an angel or a devil.

[michaelflynn61]

I think this little letter in response to an AOL article on Cabin crew perfectly addresses alot of ignorance and misgivings about CC. I for one, thoroughly enjoyed reading it and applaud the F/A who wrote it. It is a bit long but bellieve me well worth reading.



AOL ran an article on the 10 cushiest jobs and the
author, Ms. Lorenz, called a flight attendant's job 'cushy', hence the
following letter. Within minutes after this response was received, the
career article was pulled from AOL's web page. This is such a perfect
description of our job... and unless you walk the walk and talk the
talk, you know nothing!




Dear Ms. Lorenz,

I have been a Flight Attendant for 33 years. I am so enraged at your notion that my job is 'cushy' that I am shaking as I write this email.

Do you know how tiresome it is to travel through the process of the TSA at an airport? Imagine starting every work day with the same scrutiny..as if you intend to do nothing but bring harm to your customers and fellow coworkers. In other words, begin every working day treated as a suspected criminal with no one to back you up that you are the last line of defense for their loved ones against the very people they suspect you of being....EVERY day... Imagine being felt-up and touched every day you go to work, just to get to the office..

Where else can someone be served several meals, with free cocktails and several types of wine, then snap their fingers to have the dishes removed and never be expected to leave a tip?! Such awesome respect, huh? Now imagine who saves their sorry butt if they choke on that meal or have chest pains from overeating?

After 9/11, our job changed so much it is barely recognizable. We don't take merely coats stow carryon bags while boarding a plane now..we are also watching the behavior of every passenger coming onto that plane to make sure anyone who shows signs of harming anyone is removed BEFORE they have the chance to hurt anyone. WE answer to the passenger who is afraid to sit next to someone speaking Arabic into a cell phone. We are forced to act normal when the hair on our necks are standing up after watching someone board the flight we have been trained to watch out for.

WE are the ones that move around the planes to guard suspicious activity, while passengers watching movies are too busy to even notice.
WE are the ones who grab the heart defibrillator when someone collapses in the aisles and try to save a life that would be lost on a street corner. WE are the ones that stop a shoe bomber from blowing up the entire aircraft with your loved ones coming home for Christmas.

Now let's discuss our 'cushy' job. I am now paid less than I was in 1979 and work 40% more hours because the executives were allowed to file for bankruptcy and take my pension and my pay to pad their own bank accounts. I cannot retire because I cannot live on $35 a month for every year I have worked days and nights without being with my family for holidays or soccer games so said CEO can reap millions of dollars of my money.

My 17 hour work trip takes sometimes 4 days..over 75 hours on the job.
To work an 85 hour month takes over 20 days..24 hour days..working all night, staying awake while everyone around me sleeps. My days are your nights and my nights your days. Do you feel odd for a day or two after the Daylight Savings Time changes? Try 24 of those every 6 days and see how you feel. Do you check in for work and not go on the clock until you have been working for over 3 or 4 hours for free? Do you stand up watching for terrorists all night on a job where you used to cover people with blankets and assure them of a safe night's sleep...all for 40% less of your 1979 pay?

The weeks we are fighting Congress to be covered by OSHA and FMLA, as every other American worker is, you decide to publish this article to undermine our efforts. Thanks.

Your assumption that my job is 'cushy' is the most incorrect and anger inciting thing written about a career that is there to make sure you and y your family can go to grandma's for Christmas or to a vacation I have not had in years, and all in a safe and comfortable manner. You have all day..sometimes several days..to write an article several hundred words long ... cool!

Can you work a defibrillator? Save someone in a diabetic coma? Tell a terrorist from an idiot? Run to someone who collapses in a supermarket?
Guess what..we have journalism degrees, medical degrees, law degrees...lots of degrees. We are not just overpaid waitresses.
Waitresses make more money than we do and they go to their own beds in their own homes at night!

I do have the choice to change my line of employment. I choose to do this job because it's not just a job, it's a way of life. When a jet crashes, we all feel the pain. When a plane is blown-up, we all feel the fear. I have been trained and retrained every year for my job and I am good at it.

I hope you take a few moments to reinvestigate your feelings on my job.
Feel free to join me for a week and walk in my shoes. Perhaps you will then understand how hideous and demeaning the word 'cushy' really was to thousands of professional Flight Attendants who lay down their lives every day to protect your travel across the world.

Northwest Airlines F/A

[psychopathbabble]

surprise surprise the orginal poster has not come back to read the responses.

i totally agree with the responses but just smile like you give a sh*t and walk on... thats how i tend to get by most days with arrogant pax who think they know better!!

[Virginia]

I don't know, at some airlines crew can earn a very nice salary for not working too many hours!

And in response to the original topic started by an idiot, I have met many ore rude pax than I have crew.

[jetset lady]

At the end of the day, there are good crew and bad crew, just as there are lovely passengers and vile passengers, great flight crew and not so great flight crew etc. You've only got to look through some of the threads on this forum to see that.

I'm sure I'm not the only one that has sometimes cringed when hearing the way a crew member has spoken to a passenger and if I'm totally honest, nor can I put my hand on my heart and say I have never dealt with a situation badly, especially at the end of a long, difficult day. I regret those moments and where possible, have always apologised and then hopefully, learnt from my mistakes.

I have also been on the other side, with a passenger who is going to find something wrong, no matter what we do. That's part of being human and in my experience, most of the time, it works well!

JSL

[apaddyinuk]

Hes probably busy trying to dig his crippled Cessna out of a gutter!!! :ugh:

[Final 3 Greens]

Don't feed the troll.

I take about 100-110 flights per year on business.

The majority of CC (mirroring the population) are courteous, professional and a pleasure to fly with,

I also find that the majority of fellow pax are the same.

Sadly, one encounters challenging people in any customer facing role (I do every week) and then we have to rise above it all.

Happy landings to all.

[flapsforty]

Michaelflynn61, thank you very much for posting that. :ok:
Is there a name to go with the author that you could PM me? I'd very much like to send him/her my warmest congratulations on superbly describing our jobs, our lives and the way both have changed ofr the worse thanks to Sept 11th & greedy airline CEOs.

All is not well in our world, and that's for go:mad:mn sure.

[bne_ba86]

Michaelflynn61,

Can I also wanted to say thankyou for posting that email. I have just had the privilege of being hired as Cabin Crew - and although I have not begun my training, I can honestly say that I am enarmoured by what was stated in that email.

I have always had the utmost respect for all CC and the work they do day in, day out - and I couldn't be more proud & honoured to soon be able to work with such people.

Keep up the excellent work!

[13 please]

Hi bne ba86,

all the best, but most of all, have FUN!!!

[glad rag]

I have to say that by far the good have outweighed the bad as far as CC go and that although the ONE unpleasant female CC who was actually rude and overbearing I put down to a "bad day" we all have them and some obnoxious PAX I would dearly like to strangle (only kidding here!) for you!!

I ALWAYS thank at least one member and compliment them on their service, at 2300+ at Toulouse and with the prospect of a tight night stop ahead I do try and take their leave on a positive note.

keep up the good work ladies and gentlemen.

glad rag.

[Tudor]

Having worked as crew a few years ago I thought the letter was really good as well until I read...

...professional Flight Attendants who lay down their lives every day to protect your travel across the world.

Lay down their lives??? Maybe it's the American in the author being over-dramatic but come on! Nobody would deny that the vast majority of crew do a fantastic and often thankless job and yes there is an element of risk involved but so there is in many other jobs. Should I start paying my window cleaner danger money in case he falls off his ladder laying his life down to protect the cleanliness of my windows? I'd rather be up in the air than driving a bus or a taxi around London's streets or working up some dodgy scaffolding.

Unfortunately, whilst flying, I did work with several individuals who genuinely believed the only part of their uniform missing was a red cape with an 'S' logo on it - you all do a great job but let's keep it real folks!

[Sai Kung Eagle]

Amen, to that one brother!!!!:)

[thewatcher]

As always the truth is somewhere in the middle. Both pax and cabin crew members have good days and bad days. As long as there is respect from both sides, things will go smoothly.

I think in the past, 30 years ago let's say, flying wasn't so common as today and pax where people of a certain level of education and economic power and cabin crew was very well selected and trained.

Nowadays, a plane ticket is afforded almost by anyone and so its very easy find pax that insult CC with their behavior or nowadays people are more under stress than before and reactions can be affected by that.

On the other side, aviation companies expanding so much need a large number of CC and so, are employed people that don't really love this job and many times forget that even smiling a bit is part of their job as sign of courtesy.

This thread can go on forever with no result because the subject is coreless.

[13 please]

thewatcher

I absolutely agree with everything you said, was gonna write something similar myself..

Unfortunately, I also have to agree with what you said about cabin crew also, and I AM cabin crew...