Nancy

[boofhead]

Don't like computer games, don't play them, but wife and senior daughter (both superior in rank) do.
I have a XP/P4 machine built myself and a Dell/Vista all bells and whistles.
They want to run a game called Nancy Drew/Message in a Haunted Mansion but...
When I load it and try to play it I get a message "Init Direct Draw(), SetDisplay Mode ()-DDERR_Unsupported-Action Not Supported".
If I persevere, it tells me Runtime Error and stops.
Does this make sense to anyone? Any suggestions as to a way to proceed?
Thanks a bunch, and watch out for those ghosts.

[bnt]

Well, it looks like a DirectX video problem, I think the game's sending a video mode request that the PC can't handle?

Is this happening on both machines? If it's just the Vista machine, have a look at the Vista compatibility FAQ on the software maker's website, here (http://www.herinteractive.com/prod/FAQ/faq.php?action=show&cat=19) (page 2), Its advice about Compatibility Modes for the game may be useful for XP too. In any case, you could contact them, and give them all the details of the problem, and the DxDiag info they will want (another FAQ on that page). They're the ones who'll know exactly what the program is trying to do...

[cdtaylor_nats]

Try here - its the official support site

http://www.herinteractive.com/prod/FAQ/faq.php?action=show&cat=19&seite=1