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mccdatabase
25th Jan 2008, 12:18
Just got a new Dell,PC runing Vista Home Premium and on the whole I am satisfied with the set up apart from one small problem.
The mouse pointer on screen (the pointy finger /hand) does not work when directly over the item I want to click on, it needs to be a few mm below the item,trivial I know but when there is a list of choices it is easy to click on the wrong one.
Anyone out there any ideas for a quick fix? the screen is a Hanspree 19" widescreen (if that makes any difference)

Thanks mcc

about_to_jump
8th Feb 2008, 06:30
did u check all the mouse settings in system control?

loreille
11th Feb 2008, 08:54
Got that exact same issue.
Allready sent mail to Dell, but they say they only offer Hardware support :-(

Have my Dell XPS 420 since 1 month.
Allready looked around on the Internet for a solution some time ago, but no solutions...

The problem has something to do with the widescreen, I think.

Hope someone finds one soon.

Thanks !

Frédéric

PaperTiger
11th Feb 2008, 21:56
Try:
Go to control panel>mouse>pointers> under scheme, set it to none and apply your settings.

mccdatabase
12th Feb 2008, 11:10
not at home for a few days so I will give it a try when I get back
Thanks, mcc:ok:

loreille
18th Feb 2008, 10:32
just GREAT, it works

many many thanks!!

Regards,
Frédéric

loreille
6th Mar 2008, 07:44
Realy weird issue...

As I told before, the problem is solved after doing what PaperTiger mensionsed.
But... after a restart of the computer, the problem occurs again.

Don't understand what's happening.
And I cannot believe we are the only ones with that problem.

So, I'll keep searching for a solution and if someone-else has one... shoot !

Thx everyone,
Frédéric

PaperTiger
14th Mar 2008, 20:10
If resetting the pointer scheme fixed it temporarily, it means you have an obsolete driver which reboots (resets the scheme) whenever you restart.

Here's the fix: http://www.dellcommunity.com/supportforums/board/message?board.id=dim_video&message.id=167396&query.id=66559#M167396

A bit tekkie, but ultimately all you have to do is download the latest driver from them.