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View Full Version : Say what you like about Toshiba


Farmer 1
16th Aug 2007, 08:56
Toshiba have sent me a questionnaire about customer satisfaction. I made the mistake of buying one of their computers a couple of years ago.

I duly spent my time completing the form, telling the truth about my total dissatisfaction. When I tried to submit the form, it failed because of a runtime error. With my experience of Toshiba, I had taken the precaution to save my comments, so I tried again, this time copying and pasting the details. Same result, even though I had taken probably less than a minute to complete the form.

So, I tried on a different computer. Same result.

So, I tried again. This time, I lied. I said Toshiba was a very nice company. Success! Comments accepted without problem.

You've got to hand it to them. Can anyone think of a better way of proving 100% customer satisfaction?


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