whiz
15th Aug 2007, 07:15
Hi All,
Some help required. I have recently updated my sons McAfee antivirus and firewall software through AOL. ( AOL I know , I know !) Everything seemed to go as planned with the exception of the icon in the system tray. The icon has remained 'blacked out' and when I hover over it I get a message saying firewall disabled, antivirus disabled.
If I right click the icon I get the usual lists of features but left clicking on either the antivirus or firewall lines results in nothing happening. Now here's the strange part, If I actually open the McAfee Control Centre it informs me that both the firewall and antivirus are on and are protecting the system. Selecting WIndows Control Panel and then Security Centre gives the info that the McAfee firewall and antivirus are both on and protecting the system. As it was an update I allowed the AV to carry out a full system scan thinking that maybe it wouldnt be fully operational until that had been done but the problem is still there. I have rebooted several times but this hasnt cured the problem either. Any clues ?
Thanks in advance
Some help required. I have recently updated my sons McAfee antivirus and firewall software through AOL. ( AOL I know , I know !) Everything seemed to go as planned with the exception of the icon in the system tray. The icon has remained 'blacked out' and when I hover over it I get a message saying firewall disabled, antivirus disabled.
If I right click the icon I get the usual lists of features but left clicking on either the antivirus or firewall lines results in nothing happening. Now here's the strange part, If I actually open the McAfee Control Centre it informs me that both the firewall and antivirus are on and are protecting the system. Selecting WIndows Control Panel and then Security Centre gives the info that the McAfee firewall and antivirus are both on and protecting the system. As it was an update I allowed the AV to carry out a full system scan thinking that maybe it wouldnt be fully operational until that had been done but the problem is still there. I have rebooted several times but this hasnt cured the problem either. Any clues ?
Thanks in advance