Cab Svcs Mgr
25th Jul 2007, 08:50
HELP !
I am invited onto a forum that is to address the consensus of this incident - where over in the USA a 19mth old and mother were asked to be quiet during the pax safety brief on an internal flight!!
The baby was saying 'bye bye plane' and waving out the window and the cabin crew stopped the demo and asked for the mother to keep the baby quiet. Dont know if you have children yourselves but I have four and I have never mastered the art of keeping any of mine quiet - particularly in confined spaces when they were small!
Poor mother could not make the baby conform and so they were eventually asked to vacate the plane - the reason being that they were a security risk! I am not sure if safety ever came into the equation at all.
I am VERY interested in your comments and views on this:- how the cabin crew dealt with this - would you have done the same? How are cabin crew trained to deal with children on flights - do you have special training or are you just left to deal with it when it happens? Does your airline acknowledge that children are special needs pax and what do they offer the pax to deal with this - childrens packs etc etc?
Your personal experiences travelling with your children - or dealing with others whilst on on a flight as cabin crew (good, bad or indifferent).
What thoughts do you hold regarding the way European airlines direct the use of infant lap straps - but other airlines do not use them at all (why not?). Has anyone used the Bab'air harness on flights over in the USA - and are they effective? How do babies/toddlers react to them?
I would VERY MUCH value your help on this one as I think we do give our children/babies/mums and dads a raw deal sometimes.
Very many thanks in anticipation.
Cab Svs Mgr
I am invited onto a forum that is to address the consensus of this incident - where over in the USA a 19mth old and mother were asked to be quiet during the pax safety brief on an internal flight!!
The baby was saying 'bye bye plane' and waving out the window and the cabin crew stopped the demo and asked for the mother to keep the baby quiet. Dont know if you have children yourselves but I have four and I have never mastered the art of keeping any of mine quiet - particularly in confined spaces when they were small!
Poor mother could not make the baby conform and so they were eventually asked to vacate the plane - the reason being that they were a security risk! I am not sure if safety ever came into the equation at all.
I am VERY interested in your comments and views on this:- how the cabin crew dealt with this - would you have done the same? How are cabin crew trained to deal with children on flights - do you have special training or are you just left to deal with it when it happens? Does your airline acknowledge that children are special needs pax and what do they offer the pax to deal with this - childrens packs etc etc?
Your personal experiences travelling with your children - or dealing with others whilst on on a flight as cabin crew (good, bad or indifferent).
What thoughts do you hold regarding the way European airlines direct the use of infant lap straps - but other airlines do not use them at all (why not?). Has anyone used the Bab'air harness on flights over in the USA - and are they effective? How do babies/toddlers react to them?
I would VERY MUCH value your help on this one as I think we do give our children/babies/mums and dads a raw deal sometimes.
Very many thanks in anticipation.
Cab Svs Mgr