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View Full Version : crm issues in GA environment


jacqueline
15th Jun 2007, 13:18
Hi All

I am a CRM instructor.

The problem I and other instructors I know are finding, is that most crm material is based on larger airlines and I will be instructing at mainly biz jets company.

If any of you have any real crm related issues / stories - good or bad, in the GA environment that you think would be useful to act as a starting point in a class I would love to hear it........

Safe flying :ok: