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Fenders
6th Jun 2007, 19:37
Been searching for a while to resolve the above problem.
What happens is that when I try to access the British Airways website I am met with the following:
"Error message: cannot open Webpage because Cookies are Not Enabled".

This doesn't happen with any other web site I normally access.

I have enabled cookies, even setting them on the lowest level. Still no joy.
I have cheched my internet security settings, even turned them off (Zone Alarm).
I have checked with the MicroSoft Knowledge Base.
The problem is listed there as Article 315207, so I am guesssing it most be a fairly common problem.
They offer a suggestion in which to remove AdSubtract from my pc which they claim is causing the problem.

They also say that this only applies to systems operating Explorer 5.5.

Firstly, I am using Explorer 7 and secondly having serched my pc, I do not have AdSubtract on my pc.

Has anyone else experienced this or know of a way to over come it?

Fenders

tallsandwich
6th Jun 2007, 21:11
It's not a (permissions?) problem with your temp internet files directory is it? - Can you delete files in this folder, can you save a text file there using notepad? Is the folder specified in the IE options correct? Just an idea.

gizmocat
7th Jun 2007, 07:38
Check your tools\internet options\privacy tab\sites to make sure you have not previously blocked all cookies from that site.

Fenders
7th Jun 2007, 17:05
Thanks for your replies.

All seems ok now.

Fenders