Cleared Visual
21st Apr 2007, 17:50
Something positive about Qantas! Recently paxed DRW-ASP-MEL, the second leg of the flight as QF797 on 15th April. Just wanting to say a big thankyou to the crew on this flight for their professionalism and customer service.
The flight was delayed out of Alice because of a warning regarding the generator on the #1 engine, Would like to commend the captain and crew for the manner in which they kept us all informed and were very reassuring as the rectified this, and this same professionalism was maintained when we struck some moderate turbulance during the flight. Having been on flights where similar things have happend and the passengers told nothing, many passengers have often become nervous or agitated, but everyone aboard seemed pretty calm and content on this flight. As I work in customer relations (to pay for my flying lessons to follow my dream of one day being a professional aviator), I would like to see these guys get some recognition for going about their day to day jobs in a professional manner.
The flight was delayed out of Alice because of a warning regarding the generator on the #1 engine, Would like to commend the captain and crew for the manner in which they kept us all informed and were very reassuring as the rectified this, and this same professionalism was maintained when we struck some moderate turbulance during the flight. Having been on flights where similar things have happend and the passengers told nothing, many passengers have often become nervous or agitated, but everyone aboard seemed pretty calm and content on this flight. As I work in customer relations (to pay for my flying lessons to follow my dream of one day being a professional aviator), I would like to see these guys get some recognition for going about their day to day jobs in a professional manner.