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fmgc
1st Feb 2007, 19:03
Does anybody here use IMAP email on Entourage on the Mac?

I have about 30 folders on my IMAP account and they are split into 3 sets (ie Work, Personal, Miscellaneous), with all the folders being subfolders of the main sets.

When you click on a subfolder and it synchs with the server the subfolder just disappears (it is not deleted from the server) as if I had unsubscribed from it.

I then need to go to "Receive Complete Folder List" to get them back, and when I do they are not around for long!!

This doesn't happen in any other email client including Mail and Outlook on PC.

Bloody irritating, does anybody know why this happens and if there is a solution?

Ta
PD

AppleMacster
1st Feb 2007, 20:32
FMGC/PD

I'm not an Entourage user (Mail works fine for all my POP3 and IMAP), but there is a quite healthy discussion group about all things Entourage here:

http://groups.google.com/group/microsoft.public.mac.office.entourage

I quickly skimmed through it, and it appears that you are not alone. It looks as if it might have something to do with the last update.

Hope this helps,

Applemacster

fmgc
1st Feb 2007, 21:27
Thanks for that,

Have had a really good look through but can not see a solution.

I can not see the thread that you mention about the latest update.

AppleMacster
1st Feb 2007, 22:11
Is this (http://groups.google.com/group/microsoft.public.mac.office.entourage/browse_thread/thread/2038aad8bed8bb8c/ca7be475de6ed38d?lnk=gst&q=IMAP&rnum=5#ca7be475de6ed38d) the same problem as you are experiencing?
Unfortunately, there doesn't seem to be a fix for it... (A Microsoft issue, rather than an Apple one).
Applemacster