Zoom UK

[EYGPT]

Hi
I sent my CV in to Zoom yesterday and got a reply within the hour. I have an assesment day on the 7th Feb. It does state on their site that they will only reply to people who are sucessful in the application process.
I don't no much about the company , can anyone enlighten me? virgin is the airline I would really like to work for , but I have got through to the interview stage twice and got the rejection e-mail,

[cuba82]

Hi agnieszkolina:> Hope all things go well. I have a question... could you give me any advise because im going for assessment day in Gatwick next week on 6th February. Its gonna be my first this kind of interview and i dont know what to expect. If you could help me that will be great. thank you

jakub;)

[Priceless1]

Yes the test has got currency questions only two though and stock take questions etc. You will also be tested on the company like what terminal does it operate from at LGW and like who owns ZOOM uk, stuff like that.

[phil31]

Hi everybody, I'm french and i would love to apply to Zoom UK.But I also wanna stay in france in bordeaux. I just would like to know if it's possible to commute from france, to comme to work for Zoom as a cabin crew.

Thanks for the replies :)

[EYGPT]

Hi did anyone attend an interview on the 30th January? If so how did it go, what does the day consist of?

[Jay_solo]

Is it true that the new recruits will fly the NYC route only during the summer? Or are they gonna fly to San Diego and FLL as well? And what about Canadian routes, do Zoom UK LGW crew fly to Canada as well?

[QuerTY]

I'm new to all of this, I'm looking into working with Zoom (cabin crew) but have been getting mixed views from people, some say it's a great company to work for, everyone is friendly, nice management etc, others are not so complimentary, one crew member I know is leaving zoom due to the 'managment and trainers'.

Is there anyone who can give an unbiased view?

[boredmaud]

The Zoom assessment day today was hideous if you are used to leading airlines and have come from a well supported environment especially. Candidates left sitting around for about an hour while the 3 "pickers" did something - though Lord knows what in the back ground. Have breakfast I, and a few others began to suspect.
Group size around 25 I suppose, majority of whom were young 20 year old fixed contract charter crew (I presumed) who my airline certainly would not hire if their lack of interest and skill in interacting with un-like individuals was much to go by.
Lightning speed un-supported by dvd/movie etc presentation on the company.
Unlike information I had specifically asked of Zoom before applying and attending, this is contract only to October.
Uninspired.
Complete waste of time.
Somewhere between broke US carrier charging a fee for a blanket and pillow and nondescript UK charter.
But, these are the views of people not in the above category.
Best of Luck, Maud.

[CC08]

I have to agree Zoom recruitment day was awful.
Being made to wait so long.... Extremely short introduction.
And the people that made it through to the final interview!
Makes me wonder, What are they thinking?!
For example: there was someone going to sleep at every opportunity - got through to the final interview!
And someone who for half the day didn't speak to anyone - got through to the final interview!
Thought the interviewers were observing!! Well they seemed to miss some pretty important points. :ugh:
So if you want to get to the final stage my tips are
- Fall asleep at every opportunity
- Dont make an effort with anyone
They seem to go for that!

[Havana]

so you did not get then job then

[m500dpp]

What these companies must realise that if they treat their applicants as canon fodder word gets out and it affects their reputation - and if you look at their website they are pretending to give great customer service - well as we all know that starts with treating people decently - failed miserably already!!

Havana, you may think this is sour grapes, let me assure you its not. I know of another very credible applicant who was treated the same way. Oh and dont bother asking for feedback because they wont give it, and from what I've seen on here its because they dont pay enough attention!!!!

Airhostessdream, good luck, no one has yet figured out what this lot are after so go for it and I hope you get in......

[arewehomeyet]

What they are after!!!!! My god what do you all sound like. I work for Zoom and I'm very happy working there thank you very much. The company that you're describing doesn't sound anything like Zoom, but that might be because you don't work there and consequently really have no basis for your opinions.

You talk about the people there, the only bitchiness/nastiness I'm seeing is coming from the wanabees on this site, if this is your attitide then maybe it's just as well you didn't pass the assessment day :mad:

[CC08]

Simply explaining how Zoom recruitment day went...
Pretty shocking!
Were all entitled to our opinion.
That's what this sites for.

[m500dpp]

What they are after!!!!! My god what do you all sound like. I work for Zoom and I'm very happy working there thank you very much. The company that you're describing doesn't sound anything like Zoom, but that might be because you don't work there and consequently really have no basis for your opinions.

You talk about the people there, the only bitchiness/nastiness I'm seeing is coming from the wanabees on this site, if this is your attitide then maybe it's just as well you didn't pass the assessment dayAre you one of the trainers/recruitment staff????

[olvirsson]

I want to move from (FI) to London for a while but Zoom wont be it! I excused myself after I heard (a nice enough guy) talking about how they use fancy cups that rot more quickly than other ones in the trash, charge money for a pre-used blanket rental but when someone asked about salary she was looked at in the same was if she said she had herpes. The woman I said Good Bye to snap at me, just saying that this would be my only chance so don't come back "that's ok schweethart" I said, "you never mind about that."
But sometimes it's good to make these experiences. I hope all the others who are trying to get this kind of work get alot of success.

[m500dpp]

Would be very interesting to hear from someone who got through to the 2-2-1...........

[Airhostessdream]

I am so ANGRY what a complete waste of time:mad::\ .
Had my interview with Zoom today and how can they possibly judge someone's character based on a stupid, childish building a tower type of team building excerise and with the worst ever test I have done in all my history, Virgin, Bmi etc! This has got to be the worst. ( Who tests you about stock taking and cards you fill in as a pax when flying/

I found the recuritment team rude also.
Most people said If your face fitted you got it.

They picked mostly good looking people and there were alot of stunning people who also did not get through.
At least with Virgin I can say they make you do the whole interview these days and Don't mark you over one specific thing and If it's down to tests Virgin tell you that you have failed Tests.
I am sorry but I will not be applying to Zoom again and Indeed as above posts pure young people there. I only met one nice guy who was friendly and funny, and another girl who was nice too who I speak too. Most people were stuck up and completly into themselves.
Waste of time this interview!!:=

[EYGPT]

Hi everyone
I attended an assessment today and I have to say what an absolute sham it was. there is no formal structure to the day , we had to build a tower out of paper and paper clips ( really handy if your stuck on a desert Island) .Three assessors to asess 30 applicants all they did was visually profile us and picked who they wanted.How could three people tell what kind of person you were from watching you build a paper tower is beyond me!!!!!
My friend came with me and sat amongst all the applicants without a word even said to her other than "are you one of the applicants" when she replied "no" they just laughed. All a joke , I will put it down to experience.
Good luck to whoever because if your face fits your in!!!!!!!!!!!!!!
It was nice to meet Airhostess dream please keep in touch , you were the only nice person there.

[Jay_solo]

When I got up this morning at 6, I though things through for a bit, then made a last minute decision not to go.

Looks like that decision was justified!

Phew! That would have been a waste of petrol!

:ok:

[EYGPT]

Good for you Jay solo, you couldn't send me a sub for my petrol i WASTED today could you!!!! Ha Ha !!

[m500dpp]

This would make interesting reading for Bank of Scotland, they have $12m invested.............

We still havnt heard from anyone who got through, or has been offered a job on this round of interviews.........be good to see the other side

[EYGPT]

Would'nt it just, but nothing will change my mind after today. First impressions last!!!! As for the Bank of Scotland well !!! what can I say, other than I hope it pays off for their sake!!
ZOOM haven't done themselves any favours today!! Which is a great shame as I am sure there are plenty nice people that work for them.

[757manipulator]

Reading back over the last dozen posts or so, I'd say (from an impartial..yet interested way) that Zoom have had a lucky escape!

What a bunch of moaning prima dona's sheeeeeeeeesssh :hmm:

[EYGPT]

No my dear not moaning , JUST FACTUAL!!!!!

[757manipulator]

Looks like moaning to me :}, but then again, if I ever got knocked back from a job...I preferred to just get on with finding another one :rolleyes:

Its a free country, so moan...errrr share the facts all you want:ok:

[EYGPT]

Thank you for that , as I said its not moaning its factual and I'm sure others would agree or should I say do from the above posts!! You have'nt been knocked back!!!!!!!!!! well lucky you. Who do you work for ? no don't tell me BA the worlds leading Airline!!:rolleyes:

[m500dpp]

No one complains about being knocked back (although none of us like it!) but they do want to be given a fair chance and see the best candidates chosen.

From the information I have this is not sour grapes in any way shape or form. If Zoom or others prefer to stick their heads in the sand and pretend they have done everything right then so be it, but the number of posters here would indicate that someone ought to sit up and take notice.

I believe from pre interview research that one of Zooms mantra's is recruit and retain the best, can 3 "pickers" really identify the best amongst 30 applicants building paper towers?? Thats going some in my book!!!

[EYGPT]

Well said!!:)

[757manipulator]

I guess you can sum it up with the comment......"its their train set" :8

I recall similar threads with similar comments aimed at the likes of Silverjet, Monarch, Thomsonfly, MyTravel, Virgin etc etc etc

So please forgive this oft knocked back cynic from sharing your collective sense of injustice :D

[m500dpp]

I guess you can sum it up with the comment......"its their train set"No one can argue with that. at the end of the day they will do what they want, and nothing will influence that............what will happen is that fewer people will want to go and operate their trains and passengers wont want to travel on them!!!!

Whether they like it or not however, Zoom have not enhanced their reputation by the manner in which they have conducted these interviews, and we all know how hard it is to get a good reputation and how easy it is to lose it. Every interaction with people be it Pax, staff, press or whoever is part of building or destroying that reputation.

But hey thats their look out!!!

[EYGPT]

I wont argue with that and I wish you sucess in your job or one you are applying for.

[Puritan]

As it happens, I was involved in the set up of Astraeus (+6 years ago) during which we experienced somewhat similar feedback as that described above, i.e. a good many (so called) 'experienced' people were turned away and / or were indignant about the interview process that we put them through.
However, having worked at Astraeus for +6 years I can say that, imho, in the vast majority of cases the recruitment process was spot-on, with my colleagues being a delight to work with!

Indeed it’s very much my recollection that many of the 'experienced’ people taken on at Astraeus, i.e. during its formative months / years, singularly then fell by the wayside; typically due to these people being far too entrenched in their ideas and / or beset with a big / established airline mentality; this being something which does not fit well within an airline that is still in its early / embryonic phase.

Given its pedigree / heredity, I would suspect that Zoom are doing something very similar to what we did when we started Astraeus, i.e. in terms of the caliber of people it’s looking to recruit.

In any event, it’s my contention that you can pretty much tell who you’re going to recruit within the first 30 seconds of an interview!

Ps. Without wishing to incur the wrath of the Freedom-of-Expression Police, I feel very inclined to comment about the atrociously poor level of spelling, punctuation and grammar exhibited in some of the posts above. Imho it demonstrates a sloppy attitude, about which I personally would chuck any application form showing such lack of attention to detail in to the bin,… wherein some people really do need to ‘cop on’ about ‘standards’ in all respects of the word!

[curry1983]

Hi,

One of my friends found out yesterday that he got the job with zoom. He said the interview process was very long and only (I think) 7 out of 40 people got through to the 2-2-1 interviews. I actually used to work with 2 crew who do the recruitment for Zoom and they are lovely hard working and very fair people. :ugh: Has anyone ever tried asking for feedback on where you went wrong?? I'm sure they would give this info to you if you were to ask..

[206cc_jim]

Whilst I tend to agree with the majority of your post, when you start commenting on spelling, punctuation and grammar I find it very hypocritical of you. Considering your use of a comma followed by several full stops. :=

Hardly gramatically correct?

As for the comments left by previous Zoom UK candidates I would agree also on comments that they are just "sour grapes" however their must be some truth in the reports due to the sheer volume of negative comments.

Other airlines such as Monarch, Thomsonfly or even Virgin may attract a small percentage of complaints, some may even be valid but on the whole most are just sour grapes. You cannot label all these comments in the same catorgory.

The sheer volume of delays and poor trip reports from passengers is enough to put me off applying, if the customers have to put up with this, then so do the Cabin Crew. Something i'm not prepared to do on a regular basis.

p.s. I do hope my grammar was acceptable for you.

[FlyingFromTheUK]

End of the day ZOOM UK shouldn't be going along the same way as how Astraeus did and shouldn't have the same Manual / Drills, they should make it there own Airline and maybe should have went down the path as how ZOOM Canada has and made it so the two airlines / crew could work togeather when it was needed and maybe that would have helped the airline gave itself a better name as it came under the ZOOM Canada brand and how well they start and is still doing but sadly ZOOM UK seems to be bring that down over time and time...

As from spelling etc... this is a form so if people dont spell word correct or short talk then it's up to them, ofcourse people correct all this when applying to airline and as what i hear from ZOOM interview, they dont see any spelling until the test paper (after the team buliding game of putting wooden blocks back into a box, when people stand over the top of you shouting things to put your and your team off!!!!) how can pick the right people by doing this?!?

http://www.reviewcentre.com/reviews-all-80218.html

just a few reviews of what the ZOOM passengers, thought of there service and airline over all

[Bear132]

I attended the Zoom interview this week and I made it through to the 2-2-1 interview and I would just like to add to some of the comments being made on here. Yes the day involved alot of waiting around but I have experienced this at many airline interviews, Virgin for one! The group exercises are there to see how you interact with others, how well you work as a team, see if you are a leader etc etc. I found the whole day fun and thought the recruiters were lovely. On my day they took a real mixture of people through, some experienced crew (me being one of them), some with no previous flying experience, some older people, some younger people. I DO NOT think it was a case of "if your face fits on the day" as I thought all people who made it through were great people who involved themselves in every exercise and made an effort with people all day.
Sorry but I can't fault Zoom. I travelled a long way for the interview and it was totally worth it.

Good luck to all with Zoom, hope to see you soon

xx

[TightSlot]

As from spelling etc... this is a form so if people dont spell word correct or short talk then it's up to them

Umm - No. Actually, the forum rules, found in the FAQ that 007bhoy clearly hasn't bothered to read, specifically require that your posts be in English: Nokia text speak isn't allowed, which is why several of his posts have been deleted.

If you wish your contribution to be taken seriously, it would be wise to write in a manner that helps people to read and understand your point of view. If you choose to write in an incoherent babble that is missing the most basic levels of punctuation, grammar and spelling then it should come as no surprise that others won't take you seriously - after all, the only evidence available for their making a judgement is what you have written.

Zoom have the absolute right to conduct an interview in any way they choose, and if they wish to hire people other than some of you, then that's up to them. I've been turned down twice recently - the most recent one can't even be bothered to write/phone/email with a No: Just phone calls to the lucky ones - Life goes on. I don't whine about it in a public internet forum because that would make me look foolish and petty - some of you may wish to consider that as an option and grow up a little.

[QuerTY]

Why is everyone so sour towards Zoom? I had a letter today telling me I've got the job and I can't wait to start! Has anyone else had the letter? :D

[Bear132]

QuerTY,

When did you have your interview?? Do you start on March 20th??

Bear x

[m500dpp]

Just one point, a candidate did ask for feedback so they could improve next time and this was refused point blank.............good to hear some balanced comments from those that did get through, let us know you experiences once you start.

[Puritan]

TightSlot - Thanks for following up on that, wherein what you’ve said is precisely what I was alluding to.

For those folks (e.g. 007bhoy) whom suggest that airlines should endeavor to be ‘original’ and / or not to copy / plagiarize the work of other airlines, you might be interested to know that the CAA kindly provide pro-forma versions of what constitutes an airlines bible; namely the ‘Operations Manual’.
Most airlines Operations Manuals are based on this and, necessarily, look very similar (because it’s a requirement of the CAA / JAR that they do).
Airlines are then able to amend this holy tome – always remembering that any changes have to be submitted to the CAA for approval.

It might further be of interest to know that Astraeus’ Operations Manual was a mixture of stuff from City Flyer (which in itself was influenced in its ownership by Air Europe and then latterly by British Airways) and similarly a mixture of stuff from British World Airlines along with a good dash from GoFly (which itself was strongly influenced by British Airways). Need I go on?
So, whilst not having seen it, I’d imagine that Zoom’s manuals have been influenced by its heredity – just as are all other airlines.

Therein, in this day and age, reinventing the wheel, i.e. with respect to the Operations Manual, is neither commercially expedient, nor required. However, where tangible changes can be made is in the cabin service; and I’m led to understand that Zoom have made good inroads in that direction.

[Dan D'air]

Puritan,

Aren't most of the Zoom brass ex-Astraeus anyway??

[Puritan]

Dan D'air - yes, but not exclusively so. There are a significant number of folks at Zoom whom have years of experience with airlines other than (and / or maybe including) Astraeus... and no doubt with more to join in due course.

[Airhostessdream]

I personally do not agree that it was sour grapes for my experience or being bitter towards other successful applicants.
You see Zoom is not the airline I really wanted to work for it was basically a way to get 6months long haul experience, having just finished at BMI.
But I thought as it is another airline doing long haul I should give it a try.

The whole formal structure did annoy me as I felt I interacted well at the group excerise and I saw people in my group who really got involved equally and they also found the tests okay, so suprisingly when not one candidate from my table was not given the opportunity to do a 2-2-1, It made me feel appearance, looks, Impression and judgement must come into it but what they felt would suit their airline.

I have never ever not gone through to a 2-2-1 interview as I always present myself well and I have have over 10 years of face to face customer service. I just feel how can you anticipate an individuals character and suitablity for a role just by one team assesment:rolleyes: and a test. There has to be more to it.
Just rather annoyed I wasted £15 to not even have a chance to do a personal interview and see what they thought.

And they also kept my photo.
I think we are all entitled to share our experience even If it is moaning. But I am alright now, time to grab other opportunites that I really wanted to do.
Some rather petty and judgemental individuals on here don't you think Egypt. Great meeting you again. Have a fablous day folks :p

[TightSlot]

Folks,

This forum is intended for working Cabin Crew: Some time ago it was nearly over run with wannabees, and for that reason the wannabee threads were established to be a source of information for those seeking recruitment. It would seem that the wannabee threads are now being used for a sort of social networking function instead.

You need to be very clear on this - If your post does not contain concrete fact about the recruitment then it has no business on PPRuNe - anywhere: This means that any of the following stuff is not to be posted...

Facebooks, blogs, I'm so happy for you, woohoo I got it, wish me luck, send me a PM, msn me, will you be at the interview, follow your dreams etc. etc. All of this should be done by PM on PPRuNe (if you must - we'd rather that you didn't use our server space for it) or by Text Message - in fact do it anyway that you want - BUT DON'T POST IT ON A THREAD.

[Cabin Man]

My God

I work for Zoom and the Ground staff and crew are the nicest people i have ever worked with. The Problem stands for most of you bitching is that you did not get a job with us. How lucky we are that they found out what you were like at Interview and you did not get on line would have been nightmare working with people that moan so much.

[andywilson]

Hey Querty, yes I got the job and start 20 March , been flying since 99 started with Cally . Are you on the same course ?

Really looking forward to it ~ regardless of all the crap I've read ,they sound like they look after their crew , unlike some other airlines !:ok:

[SuperBoy]

My God

I work for Zoom and the Ground staff and crew are the nicest people i have ever worked with. The Problem stands for most of you bitching is that you did not get a job with us. How lucky we are that they found out what you were like at Interview and you did not get on line would have been nightmare working with people that moan so much.

I do not work for ZOOM and have no intention to but I have read this thread with great interest and would like to add my two pence.

Puritan vehemently proclaims that grammar and diction is of great value to ZOOM UK yet Cabin man works for them and from the above quoted paragraph clearly struggles with grammar and punctuation. (Apologies for using you as an example)

Also, Cabin Man, IMHO the reason there are so many people "moaning" is because they were not given the chance to show "what they were like at interview".

People in glass houses...

Perhaps it is sour grapes perhaps it is more but this is a public forum and as such there will always be conflicting opinions as demonstrated by those candidates who are excited to join the airline and those that are not.

Ps. This is merely my personal observations. :)

[Airhostessdream]

well said SuperBoy:E:}

[Helen Hew]

I would like to ask is there possibility to become a PR in UK and what are the procedures? How can I get the legal permit to work in UK as a flight attendant? Is that possible that I get employed and work till I get the PR?

[QuerTY]

Hey, nobody has posted here in a while. Is anyone starting on the training course in April?

[Bear132]

Can anyone tell me where the crew stay in NYC, which hotel, what it is like etc?

Also I know you get flight pay but does that get paid into your bank with your salary each month or do you get it given to you at the beginning of each trip?

Hope someone can help

x

[SouBE]

The hotel is out in Queens, takes about 30 mins into Manhatten on subway. The hotel itself is really nice, but theres not a great deal going on around it - not many bars or decent restaurants.

Flight pay is paid via salary, and away from base allowance is paid onto a visa card the following week after your trip.

Hope this helps.

[Banuthev]

SriLankan Airlines leases ex-Thomas Cook' G-OJMC - Sri Lanka Aviation (http://www.airsrilanka.org/forum/showthread.php?313-Sri-Lanka-Aviation&p=2466&viewfull=1#post2466)