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Keygrip
18th May 2006, 19:24
I use Microsoft Outlook for mail messages - the normal speed one, not express.

Let me beat most of you to it by saying I should change to something non-MS - but lets assume that's not an option and see if anybody can/will help with a query.

I have set up a message rule to "flag" each incoming mail message with a coloured flag to let me know which particular e-mail account it has been addressed to.

It works perfectly - in the "Inbox" (which is what it was set-up in) but doesn't do anything in the "Junk Mail" or "Norton AntiSpam" folders (though it does show as a rule if I click "Rules" whilst in either of those folders).

Any thoughts on how to make it flag all messages, in all folders?

Spitoon
18th May 2006, 19:56
Make sure the rule to flag messages is applied before the rules for moving the messages to other folders.

Keygrip
18th May 2006, 20:09
I've not seen/set/discovered any "Rule to move messages to other folders" - they just do it of their own accord.

Funny - I received an e-mail from a colleague who is in my address book, it was sent to "Junk Mail" presumably because it had an attachment.

I also got a mail from "Vegas On-Line Casino" - straight into my inbox.

Go figure!

Saab Dastard
18th May 2006, 21:42
I think that the clue is here:

"Norton AntiSpam"

It looks to me as if this has a) created some Outlook folders and b) some rules to filter spam.

Being a computer program, it is therefore entirely reasonable that the emails you want should be in "junk" and the spam let through. Just rename "junk" to "important stuff" and make sure you delete everything else. Hey presto! problem solved!

Sorry, couldn't resist.

It does look like spitoon is right about the order of rule processing.

SD