TotalBeginner
8th Feb 2006, 22:48
It would appear that Ryanair have changed their baggage policy and no longer allow their customers who have the same reservation number to pool their baggage allowance.
My mother and father, who were both on the same reservation were charged 5kgs Excess baggage because they shared a 20kg bag. According to the check-in girl, Ryanair have changed their policy, and if you booked before the change was initiated, tough. "Ryanair's policies are subject to change without notice"
I have a friend who works for Ryanair, and she gave me a copy of a memo issued to ALL STATION MANAGERS.
"Excess baggage fees are not being collected, and this loss of revenue cannot continue. The practice of allowing the pooling or sharing of baggage allowance between passengers travelling on the SAME BOOKING REFERENCE is NOT permitted, and should be stopped. This policy should be applied correctly as described above to all passengers travelling from the 9th of January 2006, irrespective of when their booking was made.
I thought Ryanair wanted passengers to bring less hold luggage. This only serves to increase the number of pieces being checked-in???????????????
My mother and father, who were both on the same reservation were charged 5kgs Excess baggage because they shared a 20kg bag. According to the check-in girl, Ryanair have changed their policy, and if you booked before the change was initiated, tough. "Ryanair's policies are subject to change without notice"
I have a friend who works for Ryanair, and she gave me a copy of a memo issued to ALL STATION MANAGERS.
"Excess baggage fees are not being collected, and this loss of revenue cannot continue. The practice of allowing the pooling or sharing of baggage allowance between passengers travelling on the SAME BOOKING REFERENCE is NOT permitted, and should be stopped. This policy should be applied correctly as described above to all passengers travelling from the 9th of January 2006, irrespective of when their booking was made.
I thought Ryanair wanted passengers to bring less hold luggage. This only serves to increase the number of pieces being checked-in???????????????