Panama Jack
12th Jan 2006, 15:17
If you are a user of "Cenamer Control" airspace (upper-level airspace over Guatemala, Honduras, Belize, El Salvador, Nicaragua, Costa Rica and parts of the Caribbean) you may be interested to know that COCESNA, the Central American ATC corportation has an on-line survey HERE (http://www.cocesna.hn/encuesta_transito_aereo.htm)
Unfortunately, the questions are only in Spanish, but I have taken the time to translate:
La Corporación Centroamericana de Servicios de Navegación Aérea (COCESNA) is very interesting in knowing your opinion about the quality of services offered to you by CENAMER ACC/FIC, and we would like to thank you in advance for your time in filling in this survey.
Note: This information may be used in the future to inform you about events planned by CENAMER ACC/FIC.
1.- Please provide the following information:
Name:
Company:
Postal Address:
Telephone Number:
FAX Number:
E-mail:
2.- With what frequency do you use our services?
- Daily
- A Few times a week
- Once a Week
- Once every 15 days
- Once a month
3.- Please indicate what kind of pilot you are?
- Commercial Pilot
- Instructor Pilot
- Private Pilot
- Student Pilot
- Type of aircraft
- Other
4.- Generally speaking, how would you rate our services?
- Excellent
- Good
- Average
- Fair
- Deficient
5.- How do you rate the clarity of ATC instructions?
- Excellent
- Good
- Average
- Fair
- Deficient
6.- How would you rate the willingness of personnel to respond to requests made by the pilot?
- Excellent
- Good
- Average
- Fair
- Deficient
7.- How do you rate the attitude of CENAMER ACC/FIC personnel with respects to professionalism and courtesy?
- Excellent
- Good
- Average
- Fair
- Deficient
8.- How do you rate the phrasology utilized by CENAMER personnel?
- Excellent
- Good
- Average
- Fair
- Deficient
9.- How do you rate the delivery of clearances?
- Excellent
- Good
- Average
- Fair
- Deficient
10.- How do you rate the services offered by CENAMER Control Center?
- Excellent
- Good
- Average
- Fair
- Deficient
Please share with us any comments and/or suggestions related to ATS operations areas which, in your opinion, we should improve.
Unfortunately, the questions are only in Spanish, but I have taken the time to translate:
La Corporación Centroamericana de Servicios de Navegación Aérea (COCESNA) is very interesting in knowing your opinion about the quality of services offered to you by CENAMER ACC/FIC, and we would like to thank you in advance for your time in filling in this survey.
Note: This information may be used in the future to inform you about events planned by CENAMER ACC/FIC.
1.- Please provide the following information:
Name:
Company:
Postal Address:
Telephone Number:
FAX Number:
E-mail:
2.- With what frequency do you use our services?
- Daily
- A Few times a week
- Once a Week
- Once every 15 days
- Once a month
3.- Please indicate what kind of pilot you are?
- Commercial Pilot
- Instructor Pilot
- Private Pilot
- Student Pilot
- Type of aircraft
- Other
4.- Generally speaking, how would you rate our services?
- Excellent
- Good
- Average
- Fair
- Deficient
5.- How do you rate the clarity of ATC instructions?
- Excellent
- Good
- Average
- Fair
- Deficient
6.- How would you rate the willingness of personnel to respond to requests made by the pilot?
- Excellent
- Good
- Average
- Fair
- Deficient
7.- How do you rate the attitude of CENAMER ACC/FIC personnel with respects to professionalism and courtesy?
- Excellent
- Good
- Average
- Fair
- Deficient
8.- How do you rate the phrasology utilized by CENAMER personnel?
- Excellent
- Good
- Average
- Fair
- Deficient
9.- How do you rate the delivery of clearances?
- Excellent
- Good
- Average
- Fair
- Deficient
10.- How do you rate the services offered by CENAMER Control Center?
- Excellent
- Good
- Average
- Fair
- Deficient
Please share with us any comments and/or suggestions related to ATS operations areas which, in your opinion, we should improve.