Gaseous,
You think you had problems? Let me tell you about the saga of my CPL(H).
Passed Skills Test on Nov 6th. Nov 11th renewed my Class 1 medical; I'd got it a year earlier to make sure I could, before doing commercial ground exams, but been flying on a Class 2 to save money. Nov 12th sent everything to CAA. It said they needed a copy of a birth certificate, but NOT if you'd had a Class 1 medical at Gatwick. I'd had the initial Class 1 there, so I believed them. More fool me. Read on.
I phone the CAA the following week, and was told ten working days for issue of a CPL(H). A little over two weeks after sending it I get a letter from the CAA; they need my birth certificate. I phone them, say I had a Class 1 at Gatwick. When, they ask. Ah, too long ago, can't find records that far back (a year and a bit? <img src="confused.gif" border="0"> ), couldn't I just fax birth certificate to them? I have fax machine at home, so I do, to save hassle.
I phone about ten days later, to be told my licence is waiting to be completed. On querying, I get the imprssion it had gone back to the bottom of the pile after I sent birth certificate.
About a week later I get phone call from the CAA. The credit card I'd given them is now out of date; expired end of November; can I give them a new one. I give them details of same card, new one I'd received, with new expiry date in 2003. <img src="rolleyes.gif" border="0">
A few days later I phone CAA again. Each time I phone, of course, I go through the whole rigmarole of dealing with recorded messages, wait, get right dept, wait till someone's free etc. Don't like to think what it's costing in phone calls. Ah, says the guy, looks like it's ready to go, he wonder's why it's taken so long. I explain whole saga. OK, he says, he'll try and speed it up.
I phone 2 days later - a miracle - it's in the post!!!!
I finally receive it on 17th December!!!!!! <img src="smile.gif" border="0"> <img src="smile.gif" border="0">
I didn't have a job to go to which needed it, but if I had, I'd have been furious. <img src="mad.gif" border="0">