tart1
9th May 2005, 20:44
Don't know if this has been covered before:
I flew out of Stansted last week on a flight which was scheduled to depart at 07.00.
When I arrived at 05.45, the information screens said that departure time of the flight was 06.10 and that the flight was now boarding.
There was no check in area displayed because it only said that the flight was boarding and, not being familiar with Stansted, I had to hurriedly ask someone for the location of the airline's check in desks.
I experienced some moments of pure panic, imagining that I was too late for my flight, and rushed to the check in desk only to find that there was a queue of about 200 people waiting to check in.
I asked someone and was told that the departure time on the screens was a mistake but they couldn't change it. Whaaat???
Am I being stupid in thinking that if such a grossly misleading item of information has been keyed into an airport screen, it should be possible to rectify it. I was not the only person there who had been very worried when they arrived and saw the mistake. :*
I flew out of Stansted last week on a flight which was scheduled to depart at 07.00.
When I arrived at 05.45, the information screens said that departure time of the flight was 06.10 and that the flight was now boarding.
There was no check in area displayed because it only said that the flight was boarding and, not being familiar with Stansted, I had to hurriedly ask someone for the location of the airline's check in desks.
I experienced some moments of pure panic, imagining that I was too late for my flight, and rushed to the check in desk only to find that there was a queue of about 200 people waiting to check in.
I asked someone and was told that the departure time on the screens was a mistake but they couldn't change it. Whaaat???
Am I being stupid in thinking that if such a grossly misleading item of information has been keyed into an airport screen, it should be possible to rectify it. I was not the only person there who had been very worried when they arrived and saw the mistake. :*