E-Liam - another hijack if you have time

[Ausatco]

A friend in need says that he has a toolbar he cannot get rid of.

He runs Adaware and Spybot which gets rid of the toolbar, but on re-boot it reappears.

I suspect the first R1 and the O8 entries, but have no idea about how to permanently fix them.

The full URL at the first R1 is

"http://www.hllldqpjnfowqzxsmoed.com/pMYcEOJX/9jxF_xtuIaNZkOyGDvyXV3JAxD3WSgCq0p7AsSEBfPcNiSrmJEMlbSH.php"

(I put the quotes in to make the board show the full URL, while leaving the other URLs in link format. In the HJT log there is no space before the 9 in /pMYcEOJX/9, but it appears here when I post.)

Here's a HJT log. Can you help?

Logfile of HijackThis v1.99.0
Scan saved at 1:18:10 PM, on 1/24/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\mobsync.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\SM1BG.EXE
C:\PROGRA~1\Zone Labs\ZoneAlarm\zapro.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-au\msnappau.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Hammond\LOCALS~1\Temp\Rar$EX07.703\HijackThis.ex e
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hllldqpjnfowqzxsmoed.com/pMYcEOJX/9jxF_xtuIaNZkOyGDvyXV3JAxD3WSgCq0p7AsSEBfPcNiSrmJEMlbSH.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optusnet.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet Cable
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: (no name) - {AA84E9F2-248C-BA21-67B6-FB36144A5C0F} - C:\DOCUME~1\Hammond\APPLIC~1\PINGFI~1\bend gpl.exe
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-au\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O3 - Toolbar: ninemsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-au\msntb.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SM1BG] C:\WINNT\SM1BG.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\Zone Labs\ZoneAlarm\zapro.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [OSS] c:\winnt\system32\ossproxy.exe -boot
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-au\msnappau.exe"
O4 - HKLM\..\Run: [live each vc load] C:\Documents and Settings\All Users\Application Data\isopopliveeach\Two spam.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe -a
O4 - HKCU\..\Run: [GrimBird] C:\DOCUME~1\Hammond\APPLIC~1\GLOBAL~1\vc rdr drv.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSxdm300
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O14 - IERESET.INF: START_PAGE_URL=http://www
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/release/PlaxoInstall.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx/SonyPicturesGameDownloader.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab27513.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINNT\system32\ZONELABS\vsmon.exe

Thanks in advance

AA

[Ausatco]

E-liam, I'm pretty confident I can help them get rid of Mywebsearch - there's plenty of help out there via Google.

However, the first R1 has me stumped.

Cheers

AA

[E-Liam]

Hi Ausatco,

Your suspicions are correct, re the 01 and 08.. :ok: :)

You'll notice that I've highlighted Messenger+ to be fixed. Unless you know for sure that you took the option of not allowing their sponsor to also download Lop with the Messenger download, then get rid of it, and reinstall, making sure NOT to load anything except the Messenger program itself.

The first thing you need to do, is to place Hijack This in it’s own folder (e.g. C:\HJT\….) so it can generate backup files to the same folder; needed should an entry be accidentally deleted. Then please run a new HJT! Scan, and check to fix the following entries, being sure to double check that you haven't missed any. Next, close all browser windows and click the Fix checked button…

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.hllldqpjnfowqzxsmoed.com...br /> MlbSH.php

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www

O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)

O2 - BHO: (no name) - {AA84E9F2-248C-BA21-67B6-FB36144A5C0F} - C:\DOCUME~1\Hammond\APPLIC~1\PINGFI~1\bend gpl.exe

O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)

O4 - HKLM\..\Run: [OSS] c:\winnt\system32\ossproxy.exe -boot

O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"

O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-au\msnappau.exe"

O4 - HKLM\..\Run: [live each vc load] C:\Documents and Settings\All Users\Application Data\isopopliveeach\Two spam.exe

O4 - HKCU\..\Run: [GrimBird] C:\DOCUME~1\Hammond\APPLIC~1\GLOBAL~1\vc rdr drv.exe

O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSxdm300

O14 - IERESET.INF: START_PAGE_URL=http://www

Next, please double click on the My Computer icon on the desktop. Go to Tools | Folder Options, click on the View tab and make sure that Show hidden files and folders is checked. Also uncheck Hide protected operating system files. Now click Apply to all folders, then click Apply then OK.

Then boot into safe mode, (see here (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406) for info if needed) and delete the entire contents of the C:\Windows\Temp (or C:\WINNT\Temp) folder, but not the folder itself. Next please find and delete the following bolded files...

c:\winnt\system32\ossproxy.exe

..and these folders...

C:\Program Files\MyWay

C:\DOCUME~1\Hammond\APPLIC~1\PINGFI~1

C:\Program Files\Messenger Plus! 3

C:\Documents and Settings\All Users\Application Data\isopopliveeach

C:\DOCUME~1\Hammond\APPLIC~1\GLOBAL~1

Then please boot back into normal mode and download AdAware SE from here (http://www.lavasoftusa.com/support/download/).

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:
· Automatically save log-file
· Automatically quarantine objects prior to removal
· Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :
· Scan Within Archives
· Scan Active Processes
· Scan Registry
· Deep Scan Registry
· Scan my IE favorites for banned URL’s
· Scan my Hosts file

· Under Click here to select drives + folders, choose:
· All of your hard drives | Proceed

3. Click on the Advanced button on the left and select:
· Include additional process information
· Include additional file information
· Include environment information

4. Click the Tweak button and select:
· Under the Scanning Engine:
· Unload recognized processes & modules during scan
· Include additional Ad-aware settings in logfile
· Under the Cleaning Engine:
· Let Windows remove files in use at next reboot

5. Click on Proceed to save the settings.

6. Click Start and on the next screen choose:
· Use Custom Scanning Options

7. Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

Next, please reboot again and download Spybot - Search & Destroy 1.3 from here (http://security.kolla.de): if you haven't already got the program.

Click on Updates | Download Updates, and follow the prompts.

Next, close all Internet Explorer windows, and click Check for Problems. Once the scan is complete, have SpyBot remove all it finds marked in RED.

Next reboot and go here (http://housecall.trendmicro.com/housecall/start_corp.asp), and run the online virus scan; choosing the Autoclean option just before clicking the Scan button.

Next, download and run CCleaner (http://www.ccleaner.com/). If you have certain cookies you want to retain, then click on the Options button before running, and move across the ones that you want to keep...

Then please post a new log for a final once over. :)

Cheers

Liam

[Ausatco]

Thanks Liam.

I'm advising these folk via phone and email. Will send your reply off to them and walk them through it on the phone, then let you know how we go.

Thanks again.

AA

[Avtrician]

Eliam and all,

If you actualy go to the search website and find the FAQ / help button, it will take you to a link for a LOP removal tool,

try herelop removal tool (http://66.220.17.157/help.html)

works quite well.

I was caught by this as the installation is hidden in the MSN upgrade. After the usual stuff it goes to the accept /reject buttons, accept means load LOP / Mysearch now. Reject just installs the MSN upgrade.

[E-Liam]

Cheers Avtrician,

I've not actually been to their site, I just knew you got Lop as part of the package when you get Messenger+, and it was getting a bit manic here last night.

One log a week is usual here, Five or so in one day is just plain silly :)

Cheers

Liam

[Avtrician]

Happy to be of help, we cant all be able to research eveything that happens to these PCs. These forums (Fori perhaps) are a great place for pooling of information.
I found Hijack this here and have made great use of it.

Just keep up the good work.

:ok: :ok:

[Evo]

One log a week is usual here, Five or so in one day is just plain silly


I reckon I could do some of them, but I'd like to know where to check before giving advice. Is there somewhere with some guidance on interpretation?

Maybe I need an alter-ego, E-evo... :rolleyes:

[BOAC]

Evo -this site (http://www.pchell.com/support/hijackthistutorial.shtml) is a good start.

[Evo]

Ah, are you volunteering BOAC...? :)

[DeepC]

BOAC,

What an informative web page. Thanks a bunch for that. It should save E-Liam from too many posted logs!

DeepC