Hijackthis log review

[amanoffewwords]

Hi Peeps,

I would appreciate if someone could have a quick scan of this hijackthis log (first time I'm running it). The only items I'm suspicious about are those bold - can't find definite answers about them in Google.

I have removed the obvious ones, ran adware, stinger and Norton AV (several instances of their respective enemies removed).

Logfile of HijackThis v1.98.2
Scan saved at 18:39:46, on 01/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\customer\My Documents\antivirus programs\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.passport.net/uilogin.srf?id=2
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [Microsoft Update] muamgrd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [msupdate] msupdate.exe
O4 - HKLM\..\Run: [OEM32 Tools] sres32.exe
O4 - HKLM\..\Run: [huhatsb] C:\WINDOWS\huhatsb.exe
O4 - HKLM\..\RunServices: [Microsoft Update] muamgrd.exe
O4 - HKLM\..\RunServices: [msupdate] msupdate.exe
O4 - HKLM\..\RunServices: [OEM32 Tools] sres32.exe
O4 - HKCU\..\Run: [OEM32 Tools] sres32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=d51239dc3ef03fa527ac81a96829337d649e67bacbb4bd431b52d90350 5b332149d23ff033e56e604ca342453e7f490241506f91:20482115e62fa 230d3b41b802d8e2d70
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab


Thanks in advance,

Charles

[Naples Air Center, Inc.]

Charles,

muamgrd.exe is a variant of the AGOBOT/GAOBOT WORM

msupdate.exe is a CoolWebSearch parasite variant

huhatsb.exe could be malware with a randomly generated name.

Take Care,

Richard

[amanoffewwords]

Thanks Richard, all duly zapped. :ok:

[Naples Air Center, Inc.]

Charles,

Do not forget to download and run:

CoolWebSearch Shredder (http://homepage.ntlworld.com/dvk01uk/chronicles.htm) ;)

Take Care,

Richard

[amanoffewwords]

Thanks Richard x2.

Ran fdisk instead, 'twas much more effective.










...only joking....

Cheers
C.

[Naples Air Center, Inc.]

Charles,

That is the number 1 most effective solution. :ok:

Take Care,

Richard

[amanoffewwords]

I know Richard but the customer usually ends up looking like this :sad: :bored: :( :mad: :eek: :confused: :* :{ :ugh: :uhoh: :ouch: :suspect: :ooh: :oh: all at the same time... as you well know...but I'm leaning towards that kind of solution - backup/fdisk/re-install/install/update AV + Firewall/sermon on keeping windows updated+not downloading dodgy stuff/call me again and I'll charge you twice as much/you've been warned :E

[Naples Air Center, Inc.]

Charles,

You could always give the speech:

If you are going to be dumb, you have got to be tough!

But you will still probably get the same look from the customer though. :eek:

Take Care,

Richard