fireflybob
18th Oct 2004, 23:49
I have recently returned from a package holiday booked through a leading tour operator. This was a late booking taken only two days before the flight departed.
Right at the end of the booking procedure I was informed that is was too late to request a pax meal but that snacks would be available for purchase. This fact did not register too much with me until the day I travelled.
We were flying to Tenerife from the UK and the flight time was 4.30 and it was 1.40 before I was offered any form of inflight refreshment and that was only a drink. The snacks were not existent (peanuts!) and I was starving by the time we arrived.
Whilst I accept that I was informed about the lack on infllight meal at the booking stage I think that when you are spending circa £800 on an all inclusive holiday not to be offered a meal is an insult to say the least and almost borders on the inhuman.
If I had been travelling on a LCC it would have been different. The airline in question was Air Europa and the holiday was booked with SkyTours via Lunn Polly - part of the Thomson Group. Other aspects of the flight were satisfactory, the cabin crew spoke good english but there was not ONE pa from the flightdeck on outward or return flights. There was also no IFE on the outbound sector and the "film" on the return sector was wall to wall adverts for - you've guessed it - Air Europa!
I place this posting to warn any Prunners to verify the meals status on long haul flights at the beginning of the booking process and whilst I do not wish to be called prejudiced I do expect to fly with an Anglo Saxon airline when I book through a local UK agent!
Right at the end of the booking procedure I was informed that is was too late to request a pax meal but that snacks would be available for purchase. This fact did not register too much with me until the day I travelled.
We were flying to Tenerife from the UK and the flight time was 4.30 and it was 1.40 before I was offered any form of inflight refreshment and that was only a drink. The snacks were not existent (peanuts!) and I was starving by the time we arrived.
Whilst I accept that I was informed about the lack on infllight meal at the booking stage I think that when you are spending circa £800 on an all inclusive holiday not to be offered a meal is an insult to say the least and almost borders on the inhuman.
If I had been travelling on a LCC it would have been different. The airline in question was Air Europa and the holiday was booked with SkyTours via Lunn Polly - part of the Thomson Group. Other aspects of the flight were satisfactory, the cabin crew spoke good english but there was not ONE pa from the flightdeck on outward or return flights. There was also no IFE on the outbound sector and the "film" on the return sector was wall to wall adverts for - you've guessed it - Air Europa!
I place this posting to warn any Prunners to verify the meals status on long haul flights at the beginning of the booking process and whilst I do not wish to be called prejudiced I do expect to fly with an Anglo Saxon airline when I book through a local UK agent!