Download "not authorised"

[PPRuNe Pop]

Just developed an annoying problem.

When I go to a site to download a little prog, when I click to download I have lately been getting a blank page with "you are not authorised to use this page."

Sometimes I get HP 403 error too. Anyone got any ideas about this. Is something switched off?????

Downloads were easy at one time!!

PPP

[Naples Air Center, Inc.]

PPRuNe Pop,

If you give us the link, we could try it for you.

There are several possibilities:


Malware issue

Broadband or Router needs a reboot

ISP does has a connectivity issue

Bad Link on the website


Take Care,

Richard

[PPRuNe Pop]

OK Richard, and thanks.

MrBass.org. DVD deCrypter.

DVD Shrink, latest version. Many others.


PPP

[Naples Air Center, Inc.]

PPRuNe Pop,

Since it is many different websites. I am wondering if some form of Malware has infected your comp.

I would run HouseCall, Ad-Aware, and then download Hijack This! (http://www.thespykiller.co.uk) and post the log file here. Do NOT make any repairs. (Hijack This! pulls up everything, including programs that are supposed to be in your computer.)

Take Care,

Richard

[PPRuNe Pop]

Well. Fun and games here Richard. Tried Housecall, fine. Ad-Aware, 148 'data miner' and tracker cookies all now quarantined.

Tried downloading Hijack and finished getting a download I didn't ask for (SpyBlocker 15 day trial). But from and 'not authorised' page - but could have been a long delay. Getting more confused by the day. Still cannot download DVD decrypter update or DVD Shrink update for the same reason i.e. when I click on the download it goes straight to 'not authorised' page but I have downloaded other things but NOT with same slickness I am used to.

Could ZA have anything to do with it? SP2 perhaps?

Thanks Richard.

[amanoffewwords]

ZA may be an issue if it block referrer information being sent (used to be a problem with Norton)

As to SP2, well...:ouch:

[E-Liam]

Hi Pop,

Try this download for HJT.. not sure what happened with the last one.. :confused:

Hijack This (http://homepage.ntlworld.com/dvk01uk/files/HijackThis.exe)

If that doesn't work, then here are a few more.. :D

http://www.oneknight.co.uk
http://www.sherrylynn.us/HijackThis.exe
http://mjc1.com/mirror/hjt/
http://www.majorgeeks.com/downloads31.html
http://www.spywareinfo.com/~merijn/downloads.html


Cheers

Liam

[PPRuNe Pop]

'Not authorised to view this page' still keeps appearing guys. This is after I click on the url. A real pain.

Have checked ZA but I think this might be a blocking issue. One which is stopping me getting out but not every time.

Things were normal a couple of weeks ago. Any mileage in going for a restore?

[Naples Air Center, Inc.]

PPRuNe Pop,

You could try shutting down ZA first and see if you can access the pages. If not, we could try a restore or use another computer to download HJT!, then run it on the computer in question, and post the results here.

It sounds like you have a webpage hijacker that ZA sees and blocks. Therefore you see it as not authorized.

Take Care,

Richard

[PPRuNe Pop]

ZA is the problem.


Bingo as they say. Downloads are now OK. Question is which part of ZA is causing it.

PPP

[amanoffewwords]

PprunePop,

Have you tried the test your referrer page on the site you mention before: http://www.mrbass.org/leech/ (click the bit that says "Click here to test if what your referrer is")

That would help eliminate (or otherwise) the referrer thingy I mentioned before.

Cheers
Charles

[Naples Air Center, Inc.]

PPRuNe Pop,

Glad to hear you isolated the problem. :ok:

Take Care,

Richard