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Wirraway
27th Jul 2004, 08:37
news.com.au

Airline rage: Business travel at risk after shake-up
By DANNY ROSE
July 27, 2004

TASMANIA'S commuting business executives could be forced to leave the state because of the discount airline shake-up.

Labelled the state's "knowledge workers", there are about 200 of the wealthy elite spread across the island and they earn up to $30 million a year combined.

The businessmen and women, who own or hold down senior positions with companies usually in Melbourne or Sydney, have been caught out by the emergence of discount airline travel.

One such Tasmanian is Hobart-based consultant Gerard Castles, who flies interstate on business 40 weeks of the year.

Mr Castles said yesterday Tasmania risked seeing many of his peers move interstate because they could not afford to be cut off from their jobs.

The warning comes as the State Government and executives from discount carrier Jetstar meet for talks in Launceston today.

"Business travellers are finding a major hurdle has been placed in front of them," said Mr Castles, 43, of Mt Stuart.

"One this week told me he's seriously looking at moving back to Sydney.

"There are a lot of what are called `knowledge workers' here and they pull a lot of income into Tasmania.

"It's not an obvious industry but it's worth about $30 million and it is being put at serious risk."

Mr Castles said the group remained angry at being disadvantaged by the airline shake-up, which has seen Qantas slash flights into Tasmania that include business class and other seats that accrue frequent flyer points.

The void has been filled with flights on the discount airlines, Qantas subsidiary Jetstar and its bitter Virgin Blue, but they fly at times and offer a service not geared towards the business traveller.

Mr Castles also pointed to Jetstar's recent cancellation of 15 flights from July 21 to the end of this month, and said the business travellers he knew had little faith in the service.

"I arrived 45 minutes early for a Jetstar flight and I still almost missed it due to being stuck in a slow queue," he said.

"There is actually no guarantee that if you book a flight you'll get on it.

"We need a service where business travel is easy, right now it is relatively hard."

Legislative Council president Don Wing backed the call for improved services yesterday.

Mr Wing said federal funding was required to underpin a guaranteed level of air services to Tasmania, like the Commonwealth's Bass Strait Passenger Vehicle Equalisation Scheme.

"We get it for sea which we appreciate but it covers just 20 per cent of people who cross Bass Strait," he said.

"The Federal Government doesn't fund just 20 per cent of the road and rail that crosses other state borders.

"We have a strong case."

Meanwhile, Tourism Minister Ken Bacon was talking tough yesterday ahead of today's meeting with Jetstar chief executive Allan Joyce.

They will meet at an independent tourism operators' conference in Launceston, and Jetstar's controversial move to cancel the 15 Hobart-bound flights will be on the agenda.

"We've been assured the flights will be restored from August 1," Mr Bacon said.

"But I'll be making the point that advertised schedules are there for a reason. The disruption can't be dismissed lightly."

Mr Bacon also said he was disappointed at a lack of consultation over the move surrounding Hobart, and said there were ongoing concerns with Jetstar's schedule into Launceston.

Before Jetstar's midwinter cut in flights, Tasmania's flight capacity was put at 52,664 seats across the Jetstar, Virgin Blue, Qantas and Rex air services.

This was 24 per cent up on the same figure in the first week of July last year, according to State Government figures.

Opposition Leader Rene Hidding welcomed today's talks, saying air links were of critical importance to the economy.

But he also criticised the State Government for "sending in the junior minister" in Mr Bacon.

"[Premier] Paul Lennon should be at the meeting to make as strong a case as possible to Jetstar that the Tasmanian community will not take lightly cuts to services without any consultation given our special circumstances as an island state," Mr Hidding said.

Virgin Blue said yesterday it had no intention of matching Jetstar's cut in flights.

Spokesman David Huttner said: "At this point, we're pretty happy with the schedule as it is loaded today.

"As long as people in Tasmania keep supporting us we will support the people in Tasmania."

Qantas responded late yesterday that it still offered 330 business class seats in and out of Tasmania per week.

No comment could be obtained from Jetstar.

The Mercury

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Cactus Jack
27th Jul 2004, 08:41
They have electricity in Tassie yet?:p :p :p

Uncommon Sense
27th Jul 2004, 08:45
Does anyone else see an opportunity here for Virgin to completely turn the tables on Qantas and quickly introduce a business class service on their network?

Tasmania and the Gold Coast would be a good start it appears.

I don't think it neccessarily has to be the all bells and whistles seating/service etc of QF days past, but maybe: automatic access to Blue Rooms, late check in, generous baggage allowance (cabin and checked), decent (free) catering, front 6 rows sectioned off (middle seat folded down like the old TN days - quickly re-config to Y class when necc), and a not too big premium on the fully flexible/re-bookable fare required.

Would this be a winner? Would Dixon look .... well, low cost?

Johhny Utah
27th Jul 2004, 09:14
Uncommon sense - did you ponder why there has been such a reduction in business class seats available on these routes? Possibly something to do with lack of bookings for said services...?

Then again, perhaps DJ should introduce a business class - then they'd be moving even further away from their 'low cost model', despite much blustering (at least initially) that they didn't need any extras, like business lounges, business class, frequent flyer points, alliances, etc - after all, it's all about keeping the air fair :rolleyes:

Wirraway
27th Jul 2004, 09:24
Jetstar.com.au

Launceston
27 July 2004

Jetstar announces intention to fly new Launceston-Brisbane service

Jetstar today announced it will become the first Australian carrier to offer travellers a direct service from
Launceston to Brisbane.

From December Jetstar plans to operate the single daily return service directly between Launceston and
the Queensland capital.

Jetstar Chief Executive Officer Alan Joyce said both the proposed flight schedule and fare structure for the
service will soon be published, allowing the flights to be open for public sale.

“The development of this new daily point to point service between Launceston and Brisbane reinforces the
very real commitment Jetstar has towards the Tasmanian market, both now and as our airline progresses,”
Mr Joyce said.

“One of the key aspects of Jetstar’s model is our ability to develop new point to point services directly to
the destinations where people want to fly – and to do so at an affordable price!

“The Launceston to Brisbane service will be a daily service, and follows upon Jetstar’s successful
introduction in May of a daily Hobart-Brisbane flight.”
The announcement means Jetstar proposes to operate direct services daily from both Launceston and
Hobart to Australia’s three largest capitals - Sydney, Melbourne and Brisbane – an approach not taken by
any other domestic carrier and a first for Tasmania.

“Passengers can now access Hobart directly with Jetstar from Australia’s three largest cities, and it is our
proposal to foster the same level of access from Launceston to these destinations prior to year’s end,” Mr
Joyce said.

“The new service into Brisbane will provide Northern Tasmanians with unprecedented access to some of
the most popular leisure destinations in south-east Queensland such as Brisbane and the Sunshine and
Gold Coasts.”

Jetstar’s total daily flights from Launceston would climb to 7 daily return services (14 flights) with the
introduction of the new direct service to Brisbane. Jetstar presently operates between Launceston and
Melbourne (4 times daily) and from 15 August will boost its daily service to Sydney to twice daily.

Mr Joyce confirmed the new service when he addressed the Independent Tourism Operators of Tasmania
(ITOT) Conference in Launceston.

The address was part of his two day visit to Tasmania where Jetstar senior executives held operational
briefings with government, tourism and business figures marking the carrier’s first two months of flight
services to the state, which commenced on 25 May.
Mr Joyce also met with the Tasmanian Tourism Minister, Hon. Ken Bacon MP where he outlined Jetstar’s
commitment to the new service.

Jetstar also announced it would commence operating its new fleet of 177 seat-configured Airbus A320s
daily on some in and outbound services to Hobart prior to the end of 2004, providing a further fillip to the
Tasmanian tourism industry and for commercial air travellers.
The low fare carrier will operate the A320 twice-daily on the Melbourne-Hobart route, with remaining daily
services to be flown by the existing Boeing 717 fleet under a new flight schedule commencing in
December.

“Importantly the introduction of A320 services running alongside existing Boeing 717 operations will not
reduce existing seat capacity by the Qantas group for its existing Tasmanian flight schedule.”

Mr Joyce said the Airbus A320 boasted the highest fuel and technology efficiencies of any aircraft in its
class and enhanced passenger comfort features, such as an eight channel audio entertainment system.

In his ITOT address, Mr Joyce reaffirmed Jetstar’s broader vision for its domestic operations for Tasmania,
including a desire to adapt its future flight schedule as closely as practical to the diverse needs of both the
leisure and business air traveller to and from the state.

Mr Joyce confirmed that from 1 September the Qantas Group had made changes to the overall
Qantas/Jetstar flight schedule on the Hobart-Sydney market, designed to improve morning and evening
access, particularly for commercial travellers between both cities.
Jetstar had also implemented new departure and arrival times for the first Melbourne-Launceston and
subsequent return service from 1 September which will enhance customer appeal for the flight times.

“It is widely evident that tourism in Tasmania is booming, and an airline like Jetstar, with our commitment to
offering every day low fares currently such as $39 one way for flights to and from the state, is clearly
helping to fuel this growth,” Mr Joyce said.

“Since the arrival of Jetstar in Tasmania, total seat capacity for the Qantas group for its domestic services
into and out of Tasmania has increased by 28 per cent or an additional 6,300 seats per week”.

Media Enquiries:
Simon Westaway Manager – Corporate Relations Mob: 0401 994 627
Angela Schaftenaar Manager – Public Relations Mob: 0401 995 071

============================================

Uncommon Sense
27th Jul 2004, 09:45
Johhny Utah:

I am no Virgin fan from a customer point of view - don't get me wrong.

But I think Qantas made the wrong decision trying to compete with them at their own game. A smart VB decision would be to prove that point back to them.

As far as the business market is concerned - I don't have the figures. I consider part of the problem however was the QF 'J 'Class fare structure. I am not advocating a return to that at all.

The_Cutest_of_Borg
27th Jul 2004, 09:47
Labelled the state's "knowledge workers", there are about 200 of the wealthy elite spread across the island and they earn up to $30 million a year combined

The 200 top earners in Tassie earn an average of 150,000 pa?

woo er hooo!!?!

Still... 150k buys a lot of banjos....:}

Zed
27th Jul 2004, 11:06
That would include about 10 or so Jet* Captains as well.

Wirraway
27th Jul 2004, 16:51
Wed "The Australian"

Jetstar to make more Tassie time
By Steve Creedy, Aviation writer
July 28, 2004

JETSTAR yesterday moved to mollify Tasmanian anger about changes to jet services by adding a Launceston-Brisbane service and promising schedule changes from September 1.

Business travellers in Tasmania and Queensland's tourist coast remain angry that many or all Qantas services have been replaced by those operated by the low-cost carrier.

Tasmanians were also incensed by a Jetstar decision to cut 15 flights this month.

Jetstar chief executive Alan Joyce is spending two days in the Apple Isle attending a tourism conference and meeting local officials, including Tasmanian Tourism Minister Ken Bacon.

The Launceston-Brisbane service is the first direct flight between the two centres. Jetstar now flies non-stop from Tasmania's two biggest centres to Sydney, Melbourne and Brisbane.

Mr Joyce said the new Launceston-Brisbane service reinforced the airline's commitment to Tasmania, which had seen a 28 per cent rise in Qantas group capacity since Jetstar's launch in May.

"One of the key aspects of Jetstar's model is our ability to develop new point-to-point services directly to the destinations where people want to fly and to do so at an affordable price," he said.

The Jetstar chief also told tourism operators the airline would operate 177-seat Airbus A320s twice daily between Hobart and Melbourne before the end of the year.

He said changes would be made to the combined Qantas-Jetstar schedule from September 1 to improve morning and evening access for business travellers.

Jetstar spokesman Simon Westaway said yesterday that he believed the airline's announcements had been well accepted.

"We're pretty upbeat about Tassie," he said.

Also yesterday, Jetstar put back into service a plane that made an emergency landing in northern Queensland on Monday after crew detected smoke from moisture-affected wiring.

Mr Westaway said the grounding did not affect Jetstar's 106 flights yesterday because the airline was able to bring in a spare aircraft.

And Qantas announced it would boost non-stop services between Los Angeles and Melbourne, from seven to nine flights, with one flight starting on November 6 and the other on February 7.

"We are committed to continuing our substantial investment in this important market," Qantas executive general manager John Borghetti said.

The new flights will mean Qantas will operate 37 flights a week between Australia and the US, 30 of them non-stop.

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omalley
28th Jul 2004, 09:07
Let me see. They got J class back when QF not QFlink(Impulse) started flying to Tassie, 25 May this year. Prior to that no J class to Tassie since Impulse purchase.

All the locals ever did was moan about the high airfares. DJ helped everyone believe that by taking away all the 'value add stuff' you could have lower airfares.

JQ is born now the locals are still not happy.

Be careful what you wish for, as what you get may be worse than what you have!