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touch&go
6th Jul 2004, 16:45
Hi,

Been trying to sort out a few problems on my sisters computer and I'm having trouble in getting the following items sorted.

Dell machine running XP Home with Telewest Broadband.

Problem 1,

A pop up opens when I open IE, linking a site called Dateline and offers to re routing through them at £1.50 per minute, when you click no it just keeps poping up, there is no modem connected so it cannot dial, how do I get rid of this and some other pop ups.

I have run Norton's virus program and also spybot program and have removed everything listed but it still pops up.

Problem 2,

A tool bar is running called Mysearch its a blue coloured tool bar which has links to sex and others sites, I have tried to remove it but it keeps putting itself on my home home page address even though I keep changing it.

Thanks

Naples Air Center, Inc.
6th Jul 2004, 17:00
touch&go,

Do follow everything in the:

Guide for Eliminating Spyware, Adware, and Random Popups (http://www.pprune.org/forums/showthread.php?s=&threadid=117136)

And you might want to run and post Hijack This! to see what other pests are in your sister's system.

Take Care,

Richard

E-Liam
6th Jul 2004, 17:25
Hi touch&go,

Her's the info on how to get, and post, a Hijack This log..

Please download 'Hijack This!' from here (http://www.thespykiller.co.uk/), unzip, and place it in it’s own folder, (not in the temp folder, or on the desktop) doubleclick HijackThis.exe, and hit "Scan". When the scan is finished, click "Save Log", and copy and paste it in a reply.

This will give us a rundown of what’s going on in your PC. One of us here will be glad to analyse it for you. Don’t fix anything yourself yet, as a lot of the stuff on that list will be harmless or required.

Please disable smileys before posting. :)

Cheers

Liam

touch&go
6th Jul 2004, 18:09
Logfile of HijackThis v1.98.0
Scan saved at 19:06:25, on 06/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\PROGRA~1\HOLENE~1\Vc Hope Mode.exe
C:\Program Files\WindowsSA\omniscient.exe
C:\WINDOWS\System32\psssyd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\System32\HARES.exe
C:\WINDOWS\System32\BDUSK.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\steve rawson\My Documents\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://searchweb2.com/passthrough/index.html?http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchweb2.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchweb2.com/searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchweb2.com/searchbar.html
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: TwaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Holdgreyface - {1AE5A37A-77FF-0A8B-CE6E-B5983B20F12F} - C:\PROGRA~1\SIZEAC~1\Stupid Intra.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Idol Axis - {FBDF72D5-0AE9-FDDB-4806-DC5A4AED9CF9} - C:\PROGRA~1\SIZEAC~1\Stupid Intra.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Pop inside] C:\PROGRA~1\HOLENE~1\Vc Hope Mode.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
O4 - HKLM\..\Run: [wkunclvaefol] C:\WINDOWS\System32\psssyd.exe
O4 - HKLM\..\Run: [HARES] C:\WINDOWS\System32\HARES.exe
O4 - HKLM\..\Run: [BDUSK] C:\WINDOWS\System32\BDUSK.exe
O4 - HKCU\..\Run: [Red Swoosh EDN Client] C:\Program Files\RSNet\RSEDNClient.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Save with Download Manager... - file://C:\Program Files\J River\Media Center\DMDownload.htm
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {037B3D58-D14A-4C41-BDFD-BD779B0B97BA} (vxiewer control) - http://www.thepaymentcentre.com/build/vxiewer.cab
O16 - DPF: {03C543A1-C090-418F-A1D0-FB96380D601D} (preload control) - http://216.82.66.200/build/preload.cab
O16 - DPF: {0873478E-E67A-4876-B0A9-9A36D3AB3602} (vviewer control) - http://www.thepaymentcentre.com/build/vviewer.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/bestfriends/retro64_loader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {8E393624-1A10-4161-8033-A192081611F6} (ProZoneWebDeploy Control) - http://dalglish.pzfootball.co.uk/liverpool_test/MPInstall/PZWebDeploy.ocx
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/1d/player.virtools.com/downloads/player/Install2.1/Installer.exe
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - http://www.wildtangent.com/install/wdriver/racing/dodgespeedway/microsoft/wtinst.cab
O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} - http://download.redswoosh.net/Installer/104/rsinstaller.cab
O18 - Filter: text/html - {1342B9E2-7655-48BD-BCDB-92BF684A4394} - C:\Documents and Settings\steve rawson\Local Settings\Application Data\microsoft\internet explorer\V0.15.dat

E-Liam
6th Jul 2004, 18:57
Hi Touch&go,

Hmmm, it might be best if you print this off, as you have a fair few nasties there..

Please run a new HJT! Scan, and check to fix the following entries, being sure to double check that you haven't missed any. Next, close all browser windows and click the Fix checked button…

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://searchweb2.com/passthrough/i...w.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchweb2.com/searchbar.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchweb2.com/searchbar.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchweb2.com/searchbar.html

R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,

O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com

O2 - BHO: TwaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll

O2 - BHO: Holdgreyface - {1AE5A37A-77FF-0A8B-CE6E-B5983B20F12F} - C:\PROGRA~1\SIZEAC~1\Stupid Intra.dll

O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll

O3 - Toolbar: Idol Axis - {FBDF72D5-0AE9-FDDB-4806-DC5A4AED9CF9} - C:\PROGRA~1\SIZEAC~1\Stupid Intra.dll

O4 - HKLM\..\Run: [Pop inside] C:\PROGRA~1\HOLENE~1\Vc Hope Mode.exe

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe

O4 - HKLM\..\Run: [wkunclvaefol] C:\WINDOWS\System32\psssyd.exe

O4 - HKLM\..\Run: [HARES] C:\WINDOWS\System32\HARES.exe

O4 - HKLM\..\Run: C:\WINDOWS\System32\BDUSK.exe

O4 - HKCU\..\Run: [Red Swoosh EDN Client] C:\Program Files\RSNet\RSEDNClient.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O16 - DPF: {03C543A1-C090-418F-A1D0-FB96380D601D} (preload control) - http://216.82.66.200/build/preload.cab

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...etup1.0.0.8.cab

O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/bestfriends/retro64_loader.dll

O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712...1/Installer.exe

O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - http://www.wildtangent.com/install/...soft/wtinst.cab

O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} - http://download.redswoosh.net/Insta...rsinstaller.cab

Next, please double click on the My Computer icon on the desktop. Go to Tools | Folder Options, click on the View tab and make sure that Show hidden files and folders is checked. Also uncheck Hide protected operating system files. Now click Apply to all folders, then click Apply then OK.

Then boot into safe mode, (see here (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406) for info if needed) and delete the entire contents of the C:\Windows\Temp (or C:\WINNT\Temp) folder, but not the folder itself. Next please find and delete the following bolded files...

C:\Windows\System32\wsaupdater.exe

C:\WINDOWS\twaintec.dll

C:\WINDOWS\2_0_1browserhelper2.dll

C:\WINDOWS\alchem.exe

C:\WINDOWS\System32\psssyd.exe

C:\WINDOWS\System32\HARES.exe

C:\WINDOWS\System32\BDUSK.exe

..and these folders...

C:\PROGRA~1\INCRED~1 (May also show as C:\Program Files\Incredifind)

C:\PROGRA~1\SIZEAC~1

C:\PROGRA~1\HOLENE~1

C:\Program Files\WindowsSA

C:\Program Files\RSNet

Then please boot back into normal mode and download AdAware 6 181 from here (http://www.lavasoftusa.com/support/download/).

Before you scan with AdAware, check for updates of the reference file by clicking Check for updates now, and following the prompts.

Now to set it up for optimum performance...

Make sure the following settings are configured. Remember that ON=GREEN.

From main window click Start | Activate in-depth scan.

Then click Use custom scanning options | Customize and have these options switched [b]ON...

Scan within archives
Scan active processes
Scan registryDeep scan registry
Scan my IE Favourites for banned URLs
Scan my host-files

Then click the Settings button.. (the gear icon on the top row) then Tweak | Scanning engine and check..

Unload recognised processes during scanning.
Cleaning engine.
Let windows remove files in use at next reboot.

and uncheck..

Automatically try to unregister objects prior to deletion.

Then click Proceed, to save your settings.

Now click the Scan button.

When scan is finished, check the little box to the left of each entry to select them for removal, and get rid of them.


Next, reboot again and download Spybot - Search & Destroy, from here (http://security.kolla.de): if you haven't already got the program.

Click on Settings, and Settings again. Go to the Webupdate section, and check Display also available beta versions.

Now press Online, and search for, and put a check mark next to all updates, and install following the prompts.

Next, close all Internet Explorer windows, and click Check for Problems. Once the scan is complete, have SpyBot remove all it finds marked in RED.

Next reboot and go here (http://housecall.trendmicro.com/housecall/start_corp.asp), and run the online virus scan; choosing the Autoclean option just before clicking the Scan button. Then please post a new log for a final once over.

We may need to do a second clean up, just because of the amount of scumware that you've accumulated, but we'll see how you go. :) I'm also going to get some advice on the 018 entry, as I haven't seen that variant before, and there is nothing [helpful] via Google.

I'd also suggest getting rid of Messenger +2, as it includes Lop.. See here (http://www.spywareinfo.com/newsletter/archives/june-2003/3.php) for info. (I just checked and the Spywareinfo site is still down due to a DDos attack, so feel free to leave it a while to read, before deciding.

Cheers

Liam

touch&go
6th Jul 2004, 20:39
Thanks E-Liam,

Did the stuff listed and have the latest log:

Also how do we get shut of messenger +2, had a look in add and remove programs but it wasn't listed?.

Logfile of HijackThis v1.98.0
Scan saved at 21:37:23, on 06/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Documents and Settings\steve rawson\My Documents\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
O2 - BHO: MxTargetObj Class - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [tyxqjpbbxbfyk] C:\WINDOWS\System32\psssyd.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Save with Download Manager... - file://C:\Program Files\J River\Media Center\DMDownload.htm
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {037B3D58-D14A-4C41-BDFD-BD779B0B97BA} (vxiewer control) - http://www.thepaymentcentre.com/build/vxiewer.cab
O16 - DPF: {0873478E-E67A-4876-B0A9-9A36D3AB3602} (vviewer control) - http://www.thepaymentcentre.com/build/vviewer.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {8E393624-1A10-4161-8033-A192081611F6} (ProZoneWebDeploy Control) - http://dalglish.pzfootball.co.uk/liverpool_test/MPInstall/PZWebDeploy.ocx
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O18 - Filter: text/html - {1342B9E2-7655-48BD-BCDB-92BF684A4394} - C:\Documents and Settings\steve rawson\Local Settings\Application Data\microsoft\internet explorer\V0.15.dat

Naples Air Center, Inc.
7th Jul 2004, 13:25
touch&go,

A thought for your sister. If she needs the Google Toolbar for searching the web, since she does it so frequently, then ok. Now if she uses it because she gets so many popups, then I think she should consider going without it.

The problem I find with popup stoppers is, they mask a problem the computer is having and you do not find out about it till much later than you should.

If you do not have a router or some other form of Firewall, I would disable the Messenger Service as mentioned in the Guide I linked earlier.

To Stop the Messenger Service:

Start >> Control Panel >> Administrative Tools >> Services

Then Find Messenger and change Startup Type from Automatic to Manual.

Take Care,

Richard

E-Liam
7th Jul 2004, 17:42
Hi touch&go,

I'm still waiting for a definitive answer for the 018 entry, so if you could hang on a little while longer. The latest version of HJT (this one) has only been out for a week or so, and the range of this entry has been extended to find filters, so it's a new toy basically.. :)

The other thing I find strange is that psssyd.exe is still there. It could be related to the twaintec/mxtarget BHOs, or a new variant of the peper trojan. If you notice you got rid of one, and the other appears in it's place. :mad: :)

This isn't a rarity.. quite often new stuff will appear in a second log, so could you please run a new sacn and fix the following..

O2 - BHO: MxTargetObj Class - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll

O4 - HKLM\..\Run: [tyxqjpbbxbfyk] C:\WINDOWS\System32\psssyd.exe

then boot into safe mode and delete..

C:\WINDOWS\mxTarget.dll

C:\WINDOWS\System32\psssyd.exe

Then boot back into normal mode and go here (http://experts.spywareinfo.com/pieter/uninst.exe) and run the program. You need to be online whilst doing so, to enable complete removal. Please grant it access through your firewall if prompted.

Then post a new log please.

Cheers

Liam

E-Liam
7th Jul 2004, 19:43
Hi touch&go,

Could you also please download FINDnFIX (http://freeatlast.100free.com/index.html), run the LOG.BAT file and post the log that's created in your next post, with the new HJT log.

Cheers

Liam

touch&go
10th Jul 2004, 09:38
Hi, E-Liam,

Did the stuff listed and have the latest log:

Thanks again for your help



Logfile of HijackThis v1.98.0
Scan saved at 10:36:13, on 10/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\steve rawson\My Documents\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Save with Download Manager... - file://C:\Program Files\J River\Media Center\DMDownload.htm
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {037B3D58-D14A-4C41-BDFD-BD779B0B97BA} (vxiewer control) - http://www.thepaymentcentre.com/build/vxiewer.cab
O16 - DPF: {0873478E-E67A-4876-B0A9-9A36D3AB3602} (vviewer control) - http://www.thepaymentcentre.com/build/vviewer.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {8E393624-1A10-4161-8033-A192081611F6} (ProZoneWebDeploy Control) - http://dalglish.pzfootball.co.uk/liverpool_test/MPInstall/PZWebDeploy.ocx
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O18 - Filter: text/html - {1342B9E2-7655-48BD-BCDB-92BF684A4394} - C:\Documents and Settings\steve rawson\Local Settings\Application Data\microsoft\internet explorer\V0.15.dat

E-Liam
10th Jul 2004, 09:50
Hi Touch & Go,

I gave you a bad link for FindNFix in the last post..

http://freeatlast100.100free.com/index.html

is the good one. It's just to eliminate that 018 entry. Everything else is good to go.. :ok:

If you could post the log.bat for me please.. :)

Cheers

Liam

Lost_luggage34
10th Jul 2004, 10:28
E-Liam,
Interested to read about the HijackThis utility - so downloaded it and found what I reckon are some worrying results.

Would you mind taking a quick look ? The scan was run after my weekly maintenance of Adaware etc.

Probably best to PM it to you ?

Thanks in anticipation of your assistance.

LL34

E-Liam
10th Jul 2004, 10:50
Go for it.. :ok: :D

Just remeber to disable smileys..

Post it here if you want.. that way everyone gets to see how it works.

Cheers

Liam