Critical Update for Media player (KB828026)

[DeepC]

Windows keeps automatically downloading the above and I then install it. Checking with Belarc Advisor says that it didn't install correctly. Windows then downloads it again.

Weird. Any ideas?

Using XP Home.

DeepC

[BEagle]

Interesting! I'm having the very devil of a job trying to use RealPlayer - I keep getting that irritating 'IE has discovered a problem and must shut down' thing. It used to be OK; I've restored back a couple of weeks but still having conflict.

Has MS introduced some problem with its most recent updates?

[TR4A]

The following is from http://www3.telus.net/dandemar/828026.htm

I have already installed 828026 and now Windows Update says it is still needed. I have installed this update several times.

1. Reboot, does Windows Update still show the need for this update? If not you are finished

2. Insure Windows Media player is not in use, reboot if necessary.

3. Go to Add/Remove Programs
Look for "Windows Media Player Hotfix...828026..." (it is NOT with the Windows XP Hotfixes)
Click it so it is highlighted.
Click "Change/Remove"
Follow prompts to uninstall.

4. Still in Add/Remove Programs.
Click "Add/Remove Windows Components" on the left side.
Uncheck "Windows Media Player"
Click OK and follow prompts.

Back-up the registry before you start just in case a mistake is made.

5. Start/Run
Type "regedit" ENTER
Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows Media Player\wm828026
Highlight "wm828026" then hit "Delete"
Acknowledge the message.
Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows Media Player\SP0
Highlight "SPO" then hit "Delete"
Acknowledge the message.

6. Reboot

7. Start/My Computer
Double click C
Double click Program Files
Double click Windows Media Player
Double-clicked 'setup_wm.exe'
Follow the prompts to install Windows Media player.

8. Reboot

9. Disable all unnecessary applications including antivirus.

10. Go to Windows Update and install all updates and only updates related to Windows Media Player.
If other updates are needed get them later after a reboot.

11. Go to Windows Update and download any other related Critical Updates.

[DeepC]

TR4A

Cheers for your help. I'll try that tonight.

DeepC