SocialFlyer
29th Apr 2004, 23:21
Hi Guys,
I had my interview with Eastern Airlines (QantasLink) on Wednesday and thought I should post some information about the interview process to help those attending in the future. There seems to be very little about the process on this forum, hence hopefully my post may help some.
Well, the interview starts like most interviews sitting around at the Qantas Cabin Crew training center foyer with other applicants and chatting away for what seems like ages. In total there were 18 people, 15 girls and 3 guys. The age range seemed mixed and there were some ex ansett, emirates, kendell etc. It felt really easy talking to everyone and bonds were formed quickly. Presenation is importnant, all guys were in a suit and most girls were in suits. Once eveyone has arrived on of the recruiters calls everyone into a large room around 9.10am.
When you enter the large room there are 3 tables with six seats on each table. You asked to find your name and sit in the appropriate location. Once seated the interviewers introduce themselves. The recruiters consisted of the Cabin Crew Manager from Sydney, Ground School Trainer from Sydney and the In Flight Service Trainer and Base Manager from Melbourne. All the recruiters were amazingly friendly and made everyone feel at ease. Once the interviewers are finished introducing themselves everyone is asked to talk to the person next to them for 5 minutes and get to know them. After this activity you are asked to stand up and introduce yourself and say something unique about the person next to you. Make sure you listen to what they are saying coz the interviewers are wathcing all this. Whilst everyone was introducing themselves the interviewers would ask them random questions in front of the entire group such as, "Why did you study that, why do you want to be a F/A, what do you like about your current job etc"... It really puts people on the spot as they are not expecting it.
After the intro it's time for a group discussion. With all the groups they commence asking "what do you know about Eastern"... It is here that you need to KNOW YOU STUFF... Aircraft type, destinations, bases, staff numbers, where it falls in the Qantas network etc..... Everyone just calls out what they know. Dont go overboard, but make sure you actually say something. We were told at this stage that Melbourne is getting a new Dash 8-300 series which is a 50 seater and 2 F/A on board..
Once the discussion is over there is a group activity which is completed on your table of 6. You have a case scenario and required to solve it with your group. Each table had a different scenario which included "medical emergency on board and planning a trip for toursts using the Eastern network... During this DO NOT take over, sit back, contribute, encourage, SMILE SMILE SMILE... Once the discussions are over (15min), each table must present what they have discussed. The person presenting is selected by the recruiters, which I thought was interesting as in most interviewers you must decide as a group.
After this activity, everyone is given a 2 essay questions and asked to respond 1 of them. The questions were "What could you bring to the role of a FA or Why do you want to be a FA"..You are given 20 minutes to complete this and during this time the interviewers leave the room to make decision about who they want to keep back for the 1on1 interview.
When the recruiters return they hand out an envelope to everyone and ask them NOT to open them until they have left the building. Luckily I was one of the successful ones :eek:, and asked to attend the individual interview later that day... From what I could work out out of the 18 people they kept 7 for the 2 on 1 interview.. Overall most applicant were of a high standard so I believe the decision would have been tough.
Now on the same day you return for your interview and are interviewed by 2 of the recruiters. The interview format is your standard, "tell me about a time interview".... I was thrown out a little when the interviewer said "feel free to take off you jacket, for a moment there I had a anxiety attack not knowing what to do... I went for the polite thing and took it off.... Please note, at the final interview they will pull out your essay from the group session (which will have certain aspects highlighted), and they will ask you to elaborate on points. Therefore be honest and take time in what you write. The recruiters were fantastic in the 2on1, funny, calm, made jokes etc... I had the Cabin Crew Manager and in flight service trainer....
Well there you have it guys... I now must wait up to 10 days to hear back from them by mail. They told me if I get a big envelope it's good news, and if it's a small one it's not good... If I pass the through I must complete my medical before being accepted. Fingers crossed that I make it through:O !!!!!!!!!!!
Thank you so much to those from Eastern that helped me out with info I couldn't have done it without you... To anyone attending in the future please feel free to send me a private message and I'll help in any way I can.
I'll keep you all posted on any further developments...
Ciao Guys,
SocialFlyer
I had my interview with Eastern Airlines (QantasLink) on Wednesday and thought I should post some information about the interview process to help those attending in the future. There seems to be very little about the process on this forum, hence hopefully my post may help some.
Well, the interview starts like most interviews sitting around at the Qantas Cabin Crew training center foyer with other applicants and chatting away for what seems like ages. In total there were 18 people, 15 girls and 3 guys. The age range seemed mixed and there were some ex ansett, emirates, kendell etc. It felt really easy talking to everyone and bonds were formed quickly. Presenation is importnant, all guys were in a suit and most girls were in suits. Once eveyone has arrived on of the recruiters calls everyone into a large room around 9.10am.
When you enter the large room there are 3 tables with six seats on each table. You asked to find your name and sit in the appropriate location. Once seated the interviewers introduce themselves. The recruiters consisted of the Cabin Crew Manager from Sydney, Ground School Trainer from Sydney and the In Flight Service Trainer and Base Manager from Melbourne. All the recruiters were amazingly friendly and made everyone feel at ease. Once the interviewers are finished introducing themselves everyone is asked to talk to the person next to them for 5 minutes and get to know them. After this activity you are asked to stand up and introduce yourself and say something unique about the person next to you. Make sure you listen to what they are saying coz the interviewers are wathcing all this. Whilst everyone was introducing themselves the interviewers would ask them random questions in front of the entire group such as, "Why did you study that, why do you want to be a F/A, what do you like about your current job etc"... It really puts people on the spot as they are not expecting it.
After the intro it's time for a group discussion. With all the groups they commence asking "what do you know about Eastern"... It is here that you need to KNOW YOU STUFF... Aircraft type, destinations, bases, staff numbers, where it falls in the Qantas network etc..... Everyone just calls out what they know. Dont go overboard, but make sure you actually say something. We were told at this stage that Melbourne is getting a new Dash 8-300 series which is a 50 seater and 2 F/A on board..
Once the discussion is over there is a group activity which is completed on your table of 6. You have a case scenario and required to solve it with your group. Each table had a different scenario which included "medical emergency on board and planning a trip for toursts using the Eastern network... During this DO NOT take over, sit back, contribute, encourage, SMILE SMILE SMILE... Once the discussions are over (15min), each table must present what they have discussed. The person presenting is selected by the recruiters, which I thought was interesting as in most interviewers you must decide as a group.
After this activity, everyone is given a 2 essay questions and asked to respond 1 of them. The questions were "What could you bring to the role of a FA or Why do you want to be a FA"..You are given 20 minutes to complete this and during this time the interviewers leave the room to make decision about who they want to keep back for the 1on1 interview.
When the recruiters return they hand out an envelope to everyone and ask them NOT to open them until they have left the building. Luckily I was one of the successful ones :eek:, and asked to attend the individual interview later that day... From what I could work out out of the 18 people they kept 7 for the 2 on 1 interview.. Overall most applicant were of a high standard so I believe the decision would have been tough.
Now on the same day you return for your interview and are interviewed by 2 of the recruiters. The interview format is your standard, "tell me about a time interview".... I was thrown out a little when the interviewer said "feel free to take off you jacket, for a moment there I had a anxiety attack not knowing what to do... I went for the polite thing and took it off.... Please note, at the final interview they will pull out your essay from the group session (which will have certain aspects highlighted), and they will ask you to elaborate on points. Therefore be honest and take time in what you write. The recruiters were fantastic in the 2on1, funny, calm, made jokes etc... I had the Cabin Crew Manager and in flight service trainer....
Well there you have it guys... I now must wait up to 10 days to hear back from them by mail. They told me if I get a big envelope it's good news, and if it's a small one it's not good... If I pass the through I must complete my medical before being accepted. Fingers crossed that I make it through:O !!!!!!!!!!!
Thank you so much to those from Eastern that helped me out with info I couldn't have done it without you... To anyone attending in the future please feel free to send me a private message and I'll help in any way I can.
I'll keep you all posted on any further developments...
Ciao Guys,
SocialFlyer