Gunship
24th Apr 2004, 10:18
From IOL :
Transnet boss Maria Ramos flew to Cape Town on Thursday evening squeezed :E into the cockpit of a South African Airways (SAA) plane - after giving up her seat to a passenger who was stuck without one.
SAA is a Transnet subsidiary, so Ramos is its ultimate number one.
It all began when SAA had computer problems at its booking counters at Johannesburg International Airport on Thursday, leaving flight SAA 367 overbooked.
In business class, an irate passenger found himself without a seat.
The delay was holding up the plane and other passengers were muttering. So Ramos stepped forward and offered the man her seat.
She told cabin crew she would be happy to sit at the back of the plane, but there was no seat available so they found a place for her up front.
"The passenger was quite upset, understandably so, so it was the right thing to do," she said on Friday. "Flyers come first. :uhoh:
That's the message that we need to start infusing more strongly at SAA."
She also thanked a fellow business class passenger who had volunteered to catch a later flight to ease the overbooking.
But was her ride comfortable? :E
"It was great!" :p
Transnet boss Maria Ramos flew to Cape Town on Thursday evening squeezed :E into the cockpit of a South African Airways (SAA) plane - after giving up her seat to a passenger who was stuck without one.
SAA is a Transnet subsidiary, so Ramos is its ultimate number one.
It all began when SAA had computer problems at its booking counters at Johannesburg International Airport on Thursday, leaving flight SAA 367 overbooked.
In business class, an irate passenger found himself without a seat.
The delay was holding up the plane and other passengers were muttering. So Ramos stepped forward and offered the man her seat.
She told cabin crew she would be happy to sit at the back of the plane, but there was no seat available so they found a place for her up front.
"The passenger was quite upset, understandably so, so it was the right thing to do," she said on Friday. "Flyers come first. :uhoh:
That's the message that we need to start infusing more strongly at SAA."
She also thanked a fellow business class passenger who had volunteered to catch a later flight to ease the overbooking.
But was her ride comfortable? :E
"It was great!" :p