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747FOCAL
23rd Dec 2003, 04:04
Brussels 'names and shames' airlines
Financial Times 12/19/03
author: Daniel Dombey
Copyright (c) 2003 Dow Jones Reuters Business Interactive Ltd.,trading as Factiva.


Europe's network airlines are unfairly charging internet customers different prices in different countries for the same tickets, the European Commission alleged on Friday .

But it admitted that it did not have clear powers to rectify the alleged problem.

In an attempt at "naming and shaming", the Brussels body wrote to 18 European airlines on Friday to ask if they charged different fares to customers in different European states - and called on them to justify any such practices.

The Commission said that it could be almost €200 ($248) more expensive to buy tickets on domestic flights online if the customer was outside the airline's home country. International flights could be up to 300 per cent more expensive.

In its letter it told the airlines it was acting after an increasing number of complaints and it was also concerned "that some air companies forbid travel agencies . . . to sell tickets outside the national borders of the country where the agency is placed".

The letters were sent to Aer Lingus, Air France, Alitalia, Austrian Airlines, British Midlands, British Airways, Finnair, Iberia, KLM, Lufthansa, Luxair, Meridiana, Olympic Airways, Spanair, SAS, SN Brussels Airlines and Virgin Atlantic.

The Commission said low-cost airlines did not appear to carry out the same practices. It also acknowledged that prices could vary for "objective" reasons, such as booking time, flexibility, distribution channels and the starting point of the journey.

"The airlines haven't received anything yet," said the Association of European Airlines. "We will only be able to respond when we know the contents of the letters."

The Commission asked the companies to respond by February 29. But although the EU Treaty "establishes the principles of non-discrimination and of the internal market", a spokesman for Loyola de Palacio, transport Commissioner, said the legal "basis [for disciplinary action] is not very clear".

The Commission can punish companies for forming cartels, abusing "dominant" positions in the market or creating obstacles to trade. But it may be hard to show that the airlines have carried out such conduct.

Boss Raptor
23rd Dec 2003, 15:36
I have come across the reverse where european or domestic BA tickets were cheaper if bought from outside EU, the old 'same in dollars as in pounds' scenario

WHBM
23rd Dec 2003, 17:00
This is also true of car rentals, so is not just something to only pin on airlines. Recently saved about £50 on a rental with one of the majors in Finland by saying I was from the USA instead of Britain. If the website asks you where you live it is always worth having multiple goes at your reservation to see the different quotes.

PAXboy
23rd Dec 2003, 21:51
Similar situation in South Africa, although for reverse route. Buy a ticket with BA or VS for LHR~JNB/CPT~LHR and it will be cheaper if originating in JNB.

The South Africans find it very expensive when they arrive in the UK due to the exchange rate. So their tickets are cheaper to encourage them to come North. For UK people the reverse holds, so we have more expensive tickets as it is a cheap holiday when we get there. But you have great difficulty in buying a LHR originating ticket in South Africa. That said, I'm sure it can be done. ;)

WorkingHard
24th Dec 2003, 00:38
If any body can help then let me know. Off to NZ next year (4 adults) and the price ex UK is about the same in £ as it is in $NZ if bought in NZ. With an exchange rate of about 3 to 1 you can see the problem. If you want an example BA Heathrow to Aulkand is around £2800 per head return. Auk to Heathrow return can be obtained for as little as $NZ7000 for TWO adults return. Tried to get the tickets in NZ but not so far possible. "Tickets not valid" for the intended route is what the airlines quote.

lowfaresbuster
24th Dec 2003, 01:50
zone pricing by airlines is common, even the bold Ryanair, with flights from €20/£20 (theres a 43% difference there), but websites can price via the IP address of the browser, a clever system will know the country of origin of the browser and price accordingly, you can use a proxy IP address to get around this, but do not try to book anything online using a proxy as they are not secure. Anyway the restrictions on cardholder address/ticket delivery may still restrict you. The way around this, have friends in that country who will book for you.


for proxy details http://directory.google.com/Top/Computers/Internet/Proxies/Free/