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View Full Version : QF goes no dunnies LAX-SYD


bonvol
21st Oct 2003, 08:50
The QF flight LAX SYD a few days ago had to drop into Nadi due to the toilets going no coms.

Yep, our outsourced handling in LAX had screwed up and left all the droppings in situ.

That's amazing on its own but QF's continuous cost cutting bites more and more each day. Another flight had no reading lights for the entire long haul flight. I could list a heap of other embarrassing events but if you are a passenger reading this just pick up a pen and write to the co when you experience sub standard QF service. Its our only hope to get any action.

At least the management wont have any trouble setting the standard for the LCC. They are experts already.

Buster Hyman
21st Oct 2003, 08:57
This sort of thing gives me the $HITS!!!

Hugh Jarse
21st Oct 2003, 09:38
Bonvol, they were bringing it back to Oz to be recycled into crew meals :yuk:

emergencybus
21st Oct 2003, 10:42
Bonvol,
Instead of whinging on a public forum about your company, why don't you take some positive action to solve these kinds of problems.

Traffic
21st Oct 2003, 11:09
A whole new section for SOP'S or should it be SLOP's

Best glide slope/flare attitude profile for a high-tide landing = :confused:
Missed approach & climb out attitude = :sad:
Rate 1 turn = :oh:

Bet you it was an absolute greaser. Nothing focussues the mind more than the prospect of ton of doodoo coming up behind you at 30 knots closing.

And my Jepp wheel doesn't have a meniscus calibration on it:}

bonvol
21st Oct 2003, 14:23
Hey emergencybus,

I'll give you the benefit of the doubt that you are simply naieve and not a dill.

Dont you think that we have tried that approach for years and years and years? No amount of reports, suggestions, focus groups, forums or any other input makes any difference. Not a bit...zero. Management don't listen and quite frankly, appear not interested in listening, even if they make noises to the contrary.

Posts made here are mostly out of utter frustration! Despite the best efforts of the drivers, nothing or at best very little, ever changes!

MoFo
22nd Oct 2003, 06:43
Bonvol.

This is like whinging to the check out chick at the supermarket because the queues are too long. What can she do about it?

You whinge to the store manager who cut back staff to help fatten his bonus.

Whinge to Qantas buddy. They have Managers getting fat bonus' to fix problems.

OVER THE TOP
22nd Oct 2003, 07:28
Correct me if I am wrong. But isn't a pre flight check of the toilet and potable water levels the responsability of the cabin crew in the pre flight checks???

Wheeler
22nd Oct 2003, 08:31
Talking as a regular QF passenger, and I must admit to joining in with some of the QF whingers, I recently had to make a call to the middle east, and so I tried a recently high profile airline based there. I did eight legs with them. They couldn't get a plane off, or to destination, on time if they tried (and frankly, by the end I was wondering if they were!). We had the most mazing catalogue of excuses. E.g. Once they taxied off and THEN decided they were a passenger short. So we turn round, get dispatched off to a Freight area, they run around trying to find this person, eventually decide he did not exist, then say whoops! we've burnt fuel farting around so we'll have to wait even longer for a refuelling trucx! Then there was the 'quick stop over' in Sing. Ha! half the pax back on half off. Whoops! the aircraft has an 'operational requirement'. Not sure when we will get going - will let you know. It was great to see a QF 747 on the next gate come in, off load, reload and go whilst we sit there, kids screaming, being given undrinkable dishwater coffee and a cardboard sandwich, with next to no information about anything. The story goes on. Bloody disaster area if you ask me.

On this experience they don't come anywhere near you. Why doesn't Geoff and some of you guys stop whinging and just get with being the best airline in the world - because they certainly are not and you can beat them hands down!

Sabo
22nd Oct 2003, 08:47
It is not possible to check the 744 toilet tank quantities from on board before departure. There is no gauge or reading available. The crew must rely on the ground staff to do their respective duties(doodees?). There are 4-5 toilets for each tank block. A block shuts down when full, by turning off the water to the block, inhibiting toilet flushing. A toilet tank block quantity display appears on a generic panel at the CSM station, only when one of the 4 tank blocks becomes full, and has auto shut down. You can now select any of the other 3 blocks to view it's quantity and see how long you have until the s51t really hits the fan.

One might ask Mr. Boeing why he didn't provide a display for the crew to check pre-flight. :confused:

separator
22nd Oct 2003, 10:26
One wonders if the operator will conduct any form of meaningful review of procedure, or will they merely go through the motions?

sep

SeldomFixit
22nd Oct 2003, 10:34
Psssssssssssssst - Sabo - this is just for you ok * wink wink * - take a peep around the door 2R area..............

Austin Holed
22nd Oct 2003, 11:34
Amidst all this QF bashing/praising & illuminating 744 technical stuff, does anyone spare a thought for the poor Fijians?

Imagine, lounging around the smoko room at Nadi, end of shift coming up, thinking about a nice bowl of kava down the club with the boys and then...a 747 overflowing with you-know-what arriving...the horror....the horror :yuk:

vinaka!

Buster Hyman
22nd Oct 2003, 12:24
Perhaps Fiji will have a new export commodity like Nauru?

Think about it.... :rolleyes:

Pimp Daddy
22nd Oct 2003, 12:41
Yep, our outsourced handling in LAX had screwed up and left all the droppings in situ.

I don't get the point here?

Isn't all handling outsourced at international ports? Or do they have Qantas employed ramp staff at some places?

Having said that - Qantas ramp in Australia are also quite capable of forgetting to service toilets, along with damaging bags, aircraft, equipment and I guarentee a passenger one of these days.

Sabo
22nd Oct 2003, 16:17
SeldomFixit, hold the winks, your not my type. Put your money where your mouth is, and describe this display, it's exact location and operation for a preflight check of tank quantiites. This has happened several times this past year alone. You could personally save QF millions. Maybe they will name the new found gage(bull s51t detector) and preflight check after you.