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-   -   Flybe-V2 (https://www.pprune.org/airlines-airports-routes/645924-flybe-v2.html)

jamestkirk 24th May 2022 01:48

The LBA to LHR is at the very least aeronautical folly.


crewmeal 24th May 2022 06:34

LBA - LHR seemed to work really well for British Midland back in the old days.

jamestkirk 24th May 2022 07:01

Like the quality over the years of a Sara Lee frozen Black Forest Gateaux, times change.
As a small practical example. This Fridays service at 18.45 has three people who have allocated their seats. No others. So looks like a near empty flight, which without question looks like a financial loss sector.
They must have quite a lot of EU261 claims in since starting as well.


BA318 24th May 2022 07:15


Originally Posted by jamestkirk (Post 11234404)
Like the quality over the years of a Sara Lee frozen Black Forest Gateaux, times change.
As a small practical example. This Fridays service at 18.45 has three people who have allocated their seats. No others. So looks like a near empty flight, which without question looks like a financial loss sector.
They must have quite a lot of EU261 claims in since starting as well.

Indeed. Trains are much smoother and quicker now and airports are much slower and restrictive. And a couple of late or cancelled flights will kill the demand from the few people who chose to use it. Unless they get a EU261 claim each time then it could turn out to be quite profitable 😂

But looking at yesterday’s ops a good chunk would appear eligible for compensation probably wiping out the days profits if there were any at all.

anothertyke 24th May 2022 07:16


Originally Posted by crewmeal (Post 11234392)
LBA - LHR seemed to work really well for British Midland back in the old days.

But it was always two thirds interlining. They have to get the codeshares going for it to have a chance. Or a rail strike......

Wycombe 24th May 2022 14:34


Originally Posted by BA318 (Post 11234285)
Lots of delays and cancellations today. What is going on? The morning seems ok but the 13:25 BHD-BHX ended up going at 18:14. One of the Heathrow and a Leeds flight from BHD were cancelled. The second BHD-LBA due out at 16:55 actually left at 21:49. Two of the LHR-LBA flights were also cancelled.

Is it a staffing issue or tech planes? G-ECOC operated in the air for all of 2:44hrs today yet the above flights were cancelled and delayed.

I have no insight as to what any issues are, but things seem to be running better today.

They currently have 4 a/c in service, but not all of them are needed all day at present.

However, the next route starts (AMS to BHD and LHR) are this weekend, and I read elsewhere that at lease one more airframe introduction is due this week.
An source on the inside says they plan to have 17/18 airframes in service by the end of August!

The first 2 LHR-AMS flights this Sunday appear to be sold out, and there are quite high fares on the route (in both directions) on various dates over the next few weeks. Less so on the BHD route.

BA318 25th May 2022 05:58


Originally Posted by Wycombe (Post 11234624)
I have no insight as to what any issues are, but things seem to be running better today.

They currently have 4 a/c in service, but not all of them are needed all day at present.

However, the next route starts (AMS to BHD and LHR) are this weekend, and I read elsewhere that at lease one more airframe introduction is due this week.
An source on the inside says they plan to have 17/18 airframes in service by the end of August!

The first 2 LHR-AMS flights this Sunday appear to be sold out, and there are quite high fares on the route (in both directions) on various dates over the next few weeks. Less so on the BHD route.

Not sure it was that much better. The evening BHD-LBA went out over 3hrs late. The evening LBA-LHR cancelled again too. There was also a BHX-BHD cancelled.

Wycombe 25th May 2022 07:40


Originally Posted by BA318 (Post 11234966)
Not sure it was that much better. The evening BHD-LBA went out over 3hrs late. The evening LBA-LHR cancelled again too. There was also a BHX-BHD cancelled.

Yes, that all happened after I posted. One thing I have noticed is long turnarounds, which sometimes cause the schedule to slip quite a lot during the day? AMS seems to be the worst.

Might be one reason why things go awry when the a/c are scheduled for 8 or 9 sectors (which I've seen on some days) although I know that should work. Handlers struggling for (people) resource perhaps?

jamestkirk 25th May 2022 07:42

The customer reviews are as bad as Flybe v.1. Still a 81% Bad on trustpilot. Yes, I know it’s a. Average of v.1 as well but no improvement. The question is, would you trust them to get you there/on time if you had a connection? I would say, no. Leeds to London can be done on a train for £30 and in 2hrs 15mins. I have looked at a couple of Friday evening flights and they look about a fifth full. Anyway, let’s see how this all plays out

davidjohnson6 25th May 2022 08:07

To be fair to Flybe... AMS airport seems to be in a general state of chaos, and has been for several weeks. Flybe delays at AMS are very likely not Flybe's fault

Wycombe 25th May 2022 10:54


Originally Posted by davidjohnson6 (Post 11235039)
To be fair to Flybe... AMS airport seems to be in a general state of chaos, and has been for several weeks. Flybe delays at AMS are very likely not Flybe's fault

Indeed lots of CityHopper flights running with big delays over the last few weeks also.

Local Variation 26th May 2022 17:40

Sales & Marketing Rule #23

Never let the facts get in the way of Customer perception.

Flightrider 26th May 2022 18:18

TrustPilot is a lightning conductor for angry customers and lacks balance - most obviously by declining to remove reviews which are clearly suspect or from people who aren't even users of whatever service. Its name implies otherwise, but everything I've seen is that it's amongst the least trustworthy of the many on-line review sites.

BA318 26th May 2022 18:35

Tonight seems to have gone a bit better than previous days this week. For the first time in four days the evening LBA-LHR has operated and only fairly minor delays on other services.

As to customer perception, repeated cancellations and delays won’t do any favours. Repeated comments on social media seem to be about lack of communication with rolling delays. As you say most people only comment if it’s a bad service but more people read them than leave them so the perception grows. Obviously if things go well then perhaps the customer leaves happier than they thought they would which is a plus.

ATNotts 26th May 2022 19:29

Flybe are going to need to ensure that they have at least one additional aircraft available before they embark on BHD and LHR service from Amsterdam otherwise they will come seriously unstuck.






Wycombe 26th May 2022 19:52


Originally Posted by ATNotts (Post 11236085)
Flybe are going to need to ensure that they have at least one additional aircraft available before they embark on BHD and LHR service from Amsterdam otherwise they will come seriously unstuck.

One would imagine they know this!

See my post #209 above - info received suggested that a/c no.5 (FLBA) will be entering service this week.
No evidence that this has happened yet though


ATNotts 26th May 2022 20:18


Originally Posted by Wycombe (Post 11236095)
One would imagine they know this!

See my post #209 above - info received suggested that a/c no.5 (FLBA) will be entering service this week.
No evidence that this has happened yet though

Problem is they failed to get a/c 4 into service when 'phase two' started. Realistically they need a spare airframe to ensure there is coverage when the sh1t hits the fan.

BA318 26th May 2022 20:32

With the AMS issues this could really become a mess if the fleet is stretched too far. There’s already delays most evenings and late running AMS flights won’t help.

jamestkirk 27th May 2022 00:30

Air southwest. I did caveat very clearly about v.1. No, not angry postings when it went bust. Read the posts on trustpilot as ther are 1110 of them. The public do not need to know about airline ops. They pay gor a service and expect it. Poor planning etc is not an excuse. Weather, slots are and most passengers understand that. The bad 81% is a poll of passengers and most polls use a couple or a few thousand as a trend. Check out yougov to see that.
you may be a Flybe fanatic but don’t let it blinker you..

Those are the facts you seek.


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