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-   -   Jet2 4 (https://www.pprune.org/airlines-airports-routes/466290-jet2-4-a.html)

COBHC 22nd Jan 2013 11:53

Is there any chance of Jet2 naming 3 of the latest additions to the fleet after the 3 bases without a named aircraft?

Surely one of the new ones could be 'Jet2 Blackpool', 'Jet2 Glasgow' or 'Jet2 East Midlands'? (I'm hoping at least the first one gets done!:8)

There are 3 aircraft in their fleet with the same name:

CELA/LSAE named 'Jet2 Newcastle'
CELI/CELY named 'Jet2 Manchester'
CELP/CELX named 'Jet2 Malaga'

Why is this?!

Max

JKKne 22nd Jan 2013 11:53


If you had read my post properly you would know that I did not deal with jet2 on this matter.:= As for flybar..........
Was your father connected to this couple and did Jet2 have verbal or written permission for a 3rd party to discuss this booking? Otherwise Jet2 broke a boat load of data protection rules on it.

Personally, I'd have rang my travel insurance and asked them to sort it for me as opposed to doing it myself. When I had an accident on a business trip I rang my amex insurance and they did everything for me.

Infact, that's even what Jet2 suggest

We strongly recommend that our customers take out comprehensive travel insurance at the time of booking to cover for unforeseen eventualities that may prevent you from travelling as planned.

Zag23 22nd Jan 2013 12:22

JKKne
 
Thank you for making valid points and not just defending jet2 as a cheerleader. My father was given permission to speak on her behalf. The situation in Tenerife was very fluid at the time and the priority was to sort things out, without causing this lady anymore undue stress. The phone call was made to jet2 25mins to late. None of the staff my father spoke to showed any compassion at all in this matter. As for insurance, its hard to get for over 75's apparently.

JKKne 22nd Jan 2013 14:06

Perhaps a letter to customer services afterwards? When this happened to an old friend of mine with British Airways, they had to pay for relevant changes/charges and then send a copy of the death certificate in on which all the charges were refunded (minus non ref taxes)

I'm sure Jet2 would do the same in the situation

No RYR for me 22nd Jan 2013 14:21

Is this the Professional Passenger Rumour Network too...

But in short: look we all want to fly cheap and to be able to do so we all need to fit in the system. Anything outside the system can generally not be handled by the system (ie cheap staff with limited responsibilities). The best and in my view only way: make sure your request is noted at the time (e-mail is generally ok) and sort it out afterwards. The frontline staff cannot help you but customer service or as suggested your travelinsurance will sort it afterwards.. The average frontline staff get's 100s of "my mother died" or "my cat is pregnant" stories a month so it is not as special as it is for you and worse a lot of mothers die every other week...

Now can we go back to talking airplanes?

Zag23 22nd Jan 2013 17:06

no ryr for me
 
Very sorry about that. In future I'll send me posts to you first so you can ok them before they go up. Again my utmost apologies for any upset caused.

Check Mags On 22nd Jan 2013 17:25

Zag23
 

How can righthandrule's post be "excellent" when its not accurate?
Whilst you may not agree with righthandrule, and you are entitled to your opinion.

How exactly is the following inaccurate.


Whilst that is a tragic story, I completely agree with the view that this is what travel insurance is for. When people are happy to book a cheap flight you accept the terms and conditions and all airlines strongly reccomendaions you take out travel insurance to cover events like this.

I cannot comment on the 'rude' staff with the 'crap attitude' but all calls are recorded and by all means pass it on that it would be investigated if a complaint was made. Staff are never intentionally rude, the full conversation will be on record. However rules are rules, and if one exception is made then why the hell would anyone ever stick to the rules again?

If there was such an issue, I would strongly suggest you complain by the official methods and not on here so something would be done about it. However Zag23, you mentioned the crap attitude of the staff, you haven't exactly set a good example on attitude they way you responded to flybar who was giving a perfectly valid answer to your post. If thats the attitude and tone the Jet2 staff wwre faced with them I'm really not surprised they were shirty. I fully understand that it can be frustrating, and yes before you have a pop at me for being insensitive, I have been in a very similar situation myself and yes we dealt with it like adults as the marvellous Thomas Cook were just as helpful as a chocolate teapot.

Just because someone is opposite in view to you and supportive of Jet2 it does not make them a cheerleader.
They are equally as entitled to their view as you are to yours.

righthandrule 22nd Jan 2013 17:57


Seems strange that both of you who are defending Jet2 (" Yorkshires Airline ") are from............Yorkshire.
Locality has NOTHING to do with this. I am defending Jet2 because it is what every other operator would have done, and like I said, this is what travel insurance is for. End of.


How can righthandrule's post be "excellent" when its not accurate? Before jumping in with your jetpooh cheerleading bit, perhaps read everything properly.
Don't know why I even bothered to post on here, if all I'm going to get is a sarcastic response to what I believed was a balanced and fair post by myself. "Jetpooh cheerleading bit" made me laugh. Like I said, if this is the kind of abuse the Jet2 staff were getting, no wonder they were not "helpful."

Perhaps you should stop insulting anyone that responds to your post, people are entitled to their opinion just as much as you are yours.

Moving on. Back to something actually related to this thread.


There are 3 aircraft in their fleet with the same name:

CELA/LSAE named 'Jet2 Newcastle'
GLSAE now has Jet2Holidays livery. It would be nice to see some of the new aircraft named after other destinations. Personally, I think there should be more of the billboard type liveries (such as GCELU etc)

inglebyboro 22nd Jan 2013 18:06

Come on no RYR for me....

This forum is under the heading AIRLINES, airports & routes. Not just airplanes.

Customer service is all part of the fun of running an airline.

Zag23 22nd Jan 2013 18:19

check mags on
 
"If thats the attitude and tone the Jet2 staff wwre faced with them I'm really not surprised they were shirty" this bit.:ugh:

flybar 22nd Jan 2013 21:28

Zag23

Seems strange that both of you who are defending Jet2 (" Yorkshires Airline ") are from............Yorkshire. Someone in authority at Jet2 could have done something but they decided not to. Yes, rules are there but TCX have rules on overweight baggage but they were swerved at TFS. Was going to use jet2 to Alicante later in the year but they will not be getting any more of my business.If you had read my post properly you would know that I did not deal with jet2 on this matter. As for flybar..........
If you don't want anybody to comment on your posts then don't post!! This is a forum! I didn't defend Jet2, I made no comment about their response to the situation. All Low Cost Carriers have similar conditions.
I pointed out that Travel Insurance would have covered this situation.
It is possible to obtain Travel Insurance if you are a senior citizen, you just have to search a bit deeper to find it. I manage to insure my 90+ Father in law when he travels with us on holiday.
I am happy to state where I live, yes I live 20 minutes from Jet2's headquarters, but I don't work for them and I don't sell insurance!

757 Speedbrakes 22nd Jan 2013 22:42

In reply to COBHC's question regarding aircraft having destination 'names' , it appears Jet2 are slowly moving away from this as the aircraft are rolling out the hangers now in Jet2 Holidays livery.

I'm not sure of why the destination names idea stopped. Maybe because the lettering on the nose was too small for any real marketing value?

I've never heard crews refer to the aircraft by their destination names, just the last letters of thier registrations.

Sometimes fondly changed to names such as 'little princess' for LP, 'always breaking' for AB, 'little 'orrible' for LO and some rather rude ones which I won't write on a public forum but you get the idea!!

Ph1l1pncl 23rd Jan 2013 01:32

Wasn't GLSAE the aircraft that was painted with the special logo for Newcastle Airports 75th birthday celebrations?

FR- 23rd Jan 2013 05:47


I've never heard crews refer to the aircraft by their destination names, just the last letters of thier registrations
I agree we don't use names, just the reg apart from the odd a/c that stands out, at easyJet UI is well known at the 'carrot', and at Ryanair we used to all know DLN as Bye Bye Baby, but only the EMA/BHX based crews.

fr-

righthandrule 23rd Jan 2013 10:29


Sometimes fondly changed to names such as 'little princess' for LP, 'always breaking' for AB, 'little 'orrible' for LO and some rather rude ones which I won't write on a public forum but you get the idea!!
FB - falling to bits - my favourite.

757 Speedbrakes 23rd Jan 2013 10:57

When Jet2 introduced one of the oldest 737-800's and gave it the registration G-GDFA........ within days I heard it being called something Awful and that turned out to be true!!

stewbobs 23rd Jan 2013 15:33

Wasn't FA a 300 ? Knew it as F*****D AGAIN.

HOODED 23rd Jan 2013 16:00

Wasn't it G-GDFA the one they scrapped at LBA? I assume they found a problem that wasn't economic to fix. If I'm not mistaken it was a leased rather than owned ac so maybe the lease company made the decision.

MKY661 23rd Jan 2013 17:29


Wasn't it G-GDFA the one they scrapped at LBA? I assume they found a problem that wasn't economic to fix. If I'm not mistaken it was a leased rather than owned ac so maybe the lease company made the decision.
Yes it was. They used it for spares :)


Wasn't GLSAE the aircraft that was painted with the special logo for Newcastle Airports 75th birthday celebrations?
Yep. I wonder if they have now decided to paint all the aircraft in Jet2Holidays livery? Another two 757's have been painted in it.

FRatSTN 23rd Jan 2013 17:38

It appears so, especially with the 757's but a real shame really, I like the eye catching red and silver livery far better. The Jet2 holidays livery looks cheap and tacky.


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