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-   -   Jet2 4 (https://www.pprune.org/airlines-airports-routes/466290-jet2-4-a.html)

flyby1 7th Sep 2015 06:08

Ls517
 
Diverted to SCQ I believe, and it was for a medical emergency.

Jet2_738 7th Sep 2015 09:36


Anyone know why LS517 (NCL-TFS) diverted into SCQ tonight? It picked up a 3.5 hour delay and has only just landed in TFS now. Appears NCL bound PAX have been HOTACd until tomorrow lunchtime.
I've got family on the inbound NCL (LS518). The divert was indeed due to a passenger illness, though quite a lengthy delay for the offload of a passenger, and at an airport that also isn't very busy. Last nights crew ran out of hours, and PAX were given an 8€ meal voucher last night at the airport, bused to a nearby resort where they stayed overnight, with an all you can eat breakfast this morning, and on arrival into the airport an hour ago, were given a second lot of 8€ vouchers to spend in the departure lounge.

LS518A is scheduled as follows;

Departs TFS: 13:15 local
Arrives NCL: 18:00 local

Johnny [email protected] Pants 7th Sep 2015 18:50

The length of time to stop somewhere en route to get medical assistance can vary hugely. It's not quite as simple as let the passenger off carry on to destination. There's plenty of paperwork to organise, and to set up the flight deck alone takes a good 20 mins at a frenetic pace. Who knows how long the patient was attended to prior to them disembarking, then there's all the bags to go through to find the people's bags who have disembarked. All this done at a provincial Spanish airport who would probably have had minimal ground crews to be able to attend to the operational requirements. To put it into perspective, I had a death on board just before last Christmas, we were 2 hours on the ground at a major international airport with excellent handling facilities.

Sounds like Jet2 did an excellent job in looking after the affected passengers:ok:

GLAinsider 7th Sep 2015 19:16

The welfare provided in TFS sounds familiar. Some PAX still complain that not enough is being done for them though.

stab3.5up 8th Sep 2015 06:43

It's a damed if you do damed if you don't with pax welfare I have found in many cases of disruption. Pasengers can be very odd creature. David Attenborough should do a wildlife program on them!!

GdLSF 8th Sep 2015 06:46

Most passengers expect to pay next to nothing, but receive the earth especially if something goes wrong.

HeartyMeatballs 8th Sep 2015 08:05

An excellent job
 
Come on, credit where it's due, but they were given 11.65 in food vouchers and given bed and breakfast. Pretty standard. Not bad at all, I'll agree, but excellent?

Cuillin Hills 8th Sep 2015 09:03

The delayed airline passengers, on this flight, have been looked after considerably better than P & O ferry passengers and Eurotunnel customers delayed overnight, recently, at Calais due to industrial action, blocked ferry ports, invasion of the rail track etc. No all-inclusive hotels or food vouchers for them.

Most passengers will be accepting of the delay once the reason is communicated but there will always be those that will expect enormous compensation - whatever the reason.

Chesty Morgan 8th Sep 2015 11:55


Originally Posted by Jet2_738 (Post 9108363)
I've got family on the inbound NCL (LS518). The divert was indeed due to a passenger illness, though quite a lengthy delay for the offload of a passenger, and at an airport that also isn't very busy.

The reason for the majority of the delay was the requirement for an overweight landing inspection. There were no local 738 qualified engineers available. One was eventually found in LCG and it took him a while to drive down.

GLAinsider 9th Sep 2015 11:14

Reported today that the 14 PAX were not in fact unruly but we're singled out by cabin crew because they were carrying a bag of salt in their hand luggage that the crew mistook for class A drugs. Anyone here know anything about this?

Here is the story : http://www.dailymail.co.uk/news/arti...-bag-SALT.html

Ivan aromer 9th Sep 2015 13:38

14 Pax
 
Quote:Reported today that the 14 PAX were not in fact unruly but we're singled out by cabin crew because they were carrying a bag of salt in their hand luggage that the crew mistook for class A drugs. Anyone here know anything about this?
The ASR tells a rather different story!

Check Mags On 9th Sep 2015 13:55

Accuracy of news report
 
The only thing that was accurate in that news report is that there was 14 of them and they flew from Glasgow.

EI-BUD 9th Sep 2015 23:01

Just in relation to comments about the new aircraft...

I'd say they got a super deal... The Max is coming so the current 738 model will be in decline.. Hence being replaced by Max? As a result I'd guess due to end of life of production they may have gotten deal broadly comparable to Ryanair.... Though thats debatable.. Clearly on the new model they wouldn't get the Ryanair deal.. Whatever it is..

My question still is about utilisation. What about Winter? Change or strategy? More business ops? Currently they are to all intents and purposes holiday package airline with city break and summer sun routes... They've relied on low cost fleet so aircraft could stay on the ground all winter.....!

GLAinsider 10th Sep 2015 10:03

The airline is victim of its UK centric operation. EASYJET, RYANAIR, NORWEGIAN and now the Thomas Cook/Condor grouping etc. can switch their capacity (both crew and aircraft) between international bases to move with demand but Jet2 hasn't addressed this. For instance in the Canaries Thomas Cook UK is huge in the Summer but shrinks dramatically in the Winter, whereas Thomas Cook Scandinavia is the reverse and UK a/c and crews take up the slack. Jet2 need to seriously investigate a big Winter charter push both for Scandinavia and the emerging Winter markets from the former iron curtain countries into the Canaries and other Winter destinations.

Ian Brooks 10th Sep 2015 11:16

Unless we are in the board room none of us will be aware of what is planned for 2 years on

Ian

Ivan aromer 10th Sep 2015 15:30

Code:

Unless we are in the board room none of us will be aware of what is planned for 2 years on
Oh there is a plan then!!!

Ian Brooks 10th Sep 2015 16:13

I`m not prive to the board room or even the cleaners room, I`m just stating the obvious.

Ian

GLAinsider 12th Sep 2015 07:51

I wonder if this will include our new aircraft - http://mobile.reuters.com/article/idUSL1N11I02M20150912?feedType=RSS&feedName=marketsNews&rpc= 6

Honiley 13th Sep 2015 15:57

I hear a little 'spat' between Privilige and Jet2, with the Spanish operator departing back to MAD and a pending court case - I think reliability of this B757 wasn't too great this year!

GLAinsider 13th Sep 2015 20:18

Last year a B752 was leased from Titan (can't remember the registration) I think it was configured in 216Y. I don't think it went tech once. AFAIK G-POWM (Titan A320 180Y) has also been very reliable over this Summer. Looks like Titan leases are proving to be the better option.


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