BA / Virgin compensate 211,000 so far
 

BBC NEWS | Business | Airline complaints 'on the rise'

Well Hidden was this little nugget
"Separate figures from law firm Hausfeld & Co showed that 211,000 passengers of BA and Virgin have been awarded refunds for fuel surcharges following a class action.
BA was fined for price-fixing on fuel surcharges while Virgin also admitted breaching the law but escaped a fine.
The refunds, to passengers with long-haul airline tickets bought between August 2004 and March 2006, are worth one-third of the fuel surcharge, between about £2 and £10 for each flight.
"Passengers have until December 2012 to claim their refunds," said Hausfeld & Co partner Anthony Maton"

At least the refunds were actioned. Imagine trying to get a refund out of your employer, Ryanair, whon have fallen foul of the courts in several countries let's not forget.

"Trolls living in glass houses shouldn't throw stones." *cough*

Yes by the time you have called their premium rate number and been put on hold any refund would long have gone. Really the onus should be put on the company to contact the passenger and give the refund.

It can be all done online?

I got my £20 about a month ago!

Not employed by Ryanair so comment really not relevant why not stick to the subject in hand.

Lets not forget BA copped couple of hundred million dollar fine as well.

This was more than just a refund it was companies engaging in illegal action to fix the markets