Flaps,

Check out FR's own website. Presumably, punctuality figures are official, although number of complaints is their version of events. To give them credit, I do think they have a policy of responding to all written complaints within 7 days.

As with all statistics, they have to be put into context - I would imagine people have much lower expectations of Ryanair, and would therefore be less likely to complain. Also, in the event of a serious delay with Ryanair, they don't offer any kind of assistance, whereas BA are much more likely to have an alternative flight, or to put you on a flight with another airline.

Flightmapping

Checked out the site and the important thing is to read the source of the information.

It quite clearly says Ryanair and the CAA. Its also quite likely that it came from the CAA and then massaged by FR to thier own advantage.

Statistics as you know can be manipulated to say anything you like and i certainly would not put it past FR to take the figures of thier least busy base with little congestion and use that as official figures.

The original reason for my post was not meant to be about FR even though they play a great part in the demoralisation of OUR industry.

There is no pride anymore in what we do and i see two reasons for it.

1) The relentless pursuit by the likes of MOL for share price the way that they do it with the consequences and effect on the staff of such a policy.

2) People comming into the industry where it just a job. Look at BA's policy of employing managers that they train to be say for instance pilots rahter than the other way around. Its a case of too many chiefs and not enough indians.

Maybe i need to take of the rose tinted specs but would it not be nice to see some of the romance and mystery of the industry return.

Although Ryanair's turn around times are not generous their flight times are when you consider where FR normally operates out off. The very generous flight times enables them to say they are usually ahead of schedule and appear efficient in their turnarounds. I think a bit of smoke and mirrors are used to good effect with some of FR's Statistics.

It is not only Ryanair who use "generous" flight times. Check any carrier and you will see that the scheduled time between destinations is usually about the same.