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Old 11th Nov 2022, 10:14
  #521 (permalink)  
 
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Originally Posted by CabinCrewe
and an announcement from RDU pending this week…
Avelo have announced a base
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Old 17th Dec 2022, 15:28
  #522 (permalink)  
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Whilst in South Africa this November, I went out and back with BA. It is no surprise that their website needs updating. Not just Comair but Sun-Air ...

ing.
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Old 17th Dec 2022, 16:07
  #523 (permalink)  
 
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PAXboy - are you confusing the South African Sun Air which ceased flying about 20 years ago, with the Danish Sun Air which is still flying as a BA franchisee ? To make it more confusing, there are/were other Sun Air companies in Fiji, New Zealand, Sudan and the USA

https://en.wikipedia.org/wiki/Sun_Air
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Old 17th Dec 2022, 16:22
  #524 (permalink)  
 
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Originally Posted by PAXboy
Whilst in South Africa this November, I went out and back with BA. It is no surprise that their website needs updating. Not just Comair but Sun-Air ...

ing.
Sun Air of Scandinavia are still flying. Billund to MAN and LCY and a charter service connecting Gothenburg with Cambridge and MAN all operate as BA.
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Old 20th Dec 2022, 07:00
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Looks like BA have third party issues again, this time with flight planning.

BA delays
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Old 20th Dec 2022, 10:15
  #526 (permalink)  
 
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Originally Posted by crewmeal
Looks like BA have third party issues again, this time with flight planning.
Airlines are some of the worst for wanting to blame any significant issue on outsiders, as if they have no responsibility for their various suppliers. Who chose to go with the bottom bidder for this service ?
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Old 20th Dec 2022, 11:25
  #527 (permalink)  
 
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Originally Posted by crewmeal
Looks like BA have third party issues again, this time with flight planning.

BA delays
I’m told that the issue is not so much the ‘third party supplier’, as other airlines who use the system have not experienced any issues, more the interface with the BA system. In other words, it appears to be a BA I.T issue and not a supplier issue.
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Old 14th Jan 2023, 18:22
  #528 (permalink)  
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I see BA's app and website is as stable as ever!! In other words crap!!

Booking a flight via ba.com, the website is absolutely dragging...so slow it takes me up to 30 mins to book the actual flight!
However, the flight appears not to be booked, when I receive a message along the lines of "there was a problem with your payment method, please call our customer service team or try again"
Upon trying again, I received a notification from my bank that a transaction had been made by BA, after checking my bookings it appeared the flight had actually been booked!
When trying to add the booking to the app, it cannot be retrieved...this isn't a new problem, I always have to check in and acquire my boarding passes from the website these days.

But I could have easily tried to book the same flight or a similar timed flight again and not known the original booking had worked, if I hadn't received the bank's transaction notification!
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Old 16th Feb 2023, 10:51
  #529 (permalink)  
 
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Assuming BA really does get the bmi remedy slots following Flybe's bankruptcy... what could or should the airline do with them over S23 ? Lease out, slot sit or do something substantial ?
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Old 16th Feb 2023, 11:28
  #530 (permalink)  
 
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I understand Vietnam have lost or are in danger of losing their existing LHR slots, so possibly an option to lease? BA are struggling tor crew as it is.
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Old 16th Feb 2023, 17:32
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Originally Posted by Skipness One Foxtrot
I understand Vietnam have lost or are in danger of losing their existing LHR slots, so possibly an option to lease? BA are struggling tor crew as it is.
That might explain why Vietnam Airlines have applied for slots at STN.

Although I would have thought that LGW would have been the airport of choice considering that Vietnam Airlines previously served it.

Do you have any further information or details as to why Vietnam Airlines are losing or are in danger of losing their existing LHR slots.
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Old 28th Feb 2023, 09:22
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A woman who represented herself in court by using 80-year-old contract legislation has beaten British Airways (BA) in a row over flight vouchers. Jennie Barber had in January 2020 booked two return flights to Japan departing that May, but they were pulled due to Covid restrictions. BA offered travel vouchers but Ms Barber wanted her money back instead. When BA refused, she hit the law books despite only studying the subject to A-level, and won a full refund. "If you're... an ordinary person who is not a legal professional, going up against someone like British Airways is scary and it is intimidating," she said. She nevertheless beat the airline giant in court by challenging its stance via the Law Reform (Frustrated Contracts) Act 1943.
https://www.bbc.co.uk/news/uk-englan...ngham-64788448
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Old 28th Feb 2023, 15:05
  #533 (permalink)  
 
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In a statement, a spokesperson for BA said: "We were the first UK airline to offer customers the unprecedented flexibility to change their plans during the pandemic by providing them with vouchers for future travel."
That's a complete load of rubbish. That's not 'unprecedented flexibility'. Jet2, who we were booked with, wrote round saying they could not do the trips and offered complete refunds to everyone. You didn't even have to apply, they just turned up within a couple of weeks.

They also didn't make any staff redundant, but just put them on the government furlough scheme. To fund all this, Philip Meeson, founder and chairman of Jet2, sold his ownership of the associated distribution cargo company, which had been the business origins. Just all seemed honourable; can you see the BA/IAG principal shareholders doing that? Can you guess who I have channelled our family holiday trips to ever since they started again?
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Old 28th Feb 2023, 17:01
  #534 (permalink)  
 
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BA and Vueling both denied me a full refund for flights I booked in 2019 for April 2020. When I challenged it they went silent. In 2022 they got in touch saying I can have my vouchers refunded as a cash sum I had to apply for this.

BA refused to refund me saying there was a problem with my voucher and then we’re Impossible to get hold of. Vueling refunded me £4 out of £82 and then had the nerve to say I received a full refund and refused to help me further.

it’s theft.
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Old 28th Feb 2023, 17:56
  #535 (permalink)  
 
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Originally Posted by WHBM
That's a complete load of rubbish. That's not 'unprecedented flexibility'. Jet2, who we were booked with, wrote round saying they could not do the trips and offered complete refunds to everyone. You didn't even have to apply, they just turned up within a couple of weeks.

They also didn't make any staff redundant, but just put them on the government furlough scheme. To fund all this, Philip Meeson, founder and chairman of Jet2, sold his ownership of the associated distribution cargo company, which had been the business origins. Just all seemed honourable; can you see the BA/IAG principal shareholders doing that? Can you guess who I have channelled our family holiday trips to ever since they started again?
It's called gaslighting. BA are masters at it. I've only flown Jet2 since the pandemic. Great company.
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Old 28th Feb 2023, 18:58
  #536 (permalink)  
 
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Originally Posted by WHBM
They also didn't make any staff redundant.
Yes they did.
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Old 1st Mar 2023, 18:17
  #537 (permalink)  
 
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https://www.bbc.co.uk/news/business-64810681

Value of vouchers examined.
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Old 1st Mar 2023, 20:15
  #538 (permalink)  
 
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Originally Posted by Trinity 09L
the last paragraph in this article is a blatant lie.
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Old 2nd Mar 2023, 06:26
  #539 (permalink)  
 
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Originally Posted by ClearedToNowhere
Yes they did.
Very true. Was planned as 102 pilots and 380 cabin crew but how many actually were made redundant (and indeed how many were re-employed in the following 18 months), I don't have figures for...
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Old 2nd Mar 2023, 09:45
  #540 (permalink)  
 
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The initial plan thrown at BALPA by BA "management" was that all the pilots on the B747 fleet were to go, regardless of seniority.
BALPA had kittens and BA got a pay cut out off all their pilots, on the principle of never letting a good crisis go to waste.
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