TUI airways-2

[silverelise]

Friends of mine have been trying to fly to Cape Verde from Manchester since 22nd May with TUI, flight has been cancelled twice now. They are currently on a coach on the way back to a hotel in Manchester for another night with no further information what is happening next. All they are being told is "aircraft technical problem".

Does anyone have any idea what is going on ?

[SJL26779]

Originally Posted by silverelise

Friends of mine have been trying to fly to Cape Verde from Manchester since 22nd May with TUI, flight has been cancelled twice now. They are currently on a coach on the way back to a hotel in Manchester for another night with no further information what is happening next. All they are being told is "aircraft technical problem".

Does anyone have any idea what is going on ?

According to FR24 the flight left on 22nd May. Do you have the flight number please?

[azz767]

Originally Posted by davidjohnson6

I can think of at least 3 EU passenger airlines which have an A320 or B738 on the ground and which have wet leased those aircraft to other airlines in the last week.
There is ACMI capacity in Europe... just maybe not at a price TUI are willing to pay.

the problem is though if it’s a 767 that’s gone tech and it was going to be operating fully, they’d need two of those A320’s/B738’s to cover and that might be where the price is too much.

That’s was my earlier point that it’s much harder currently to find one aircraft to cover over 300 pax on a flight at short notice.

[SWBKCB]

On the ground and available are two different things - could be 101 different reasons other than price.

[ROC10]

Originally Posted by Sjf1978

Went tech at EXT yesterday. Max 8 flew in yesterday from LGW to cover the PMI flights but yesterdays Heraklion service still hasn’t gone.

Yesterday’s HER operated today with a 20-hour delay and this afternoon’s RHO is showing a 7-hour delay at present. This morning’s IBZ doesn’t appear to have operated.

[SJL26779]

Originally Posted by ROC10

Yesterday’s HER operated today with a 20-hour delay and this afternoon’s RHO is showing a 7-hour delay at present. This morning’s IBZ doesn’t appear to have operated.

This mornings Cardiff Ibiza hasn't flown yet either

[Sjf1978]

Originally Posted by ROC10

Yesterday’s HER operated today with a 20-hour delay and this afternoon’s RHO is showing a 7-hour delay at present. This morning’s IBZ doesn’t appear to have operated.

There is an extra tui flight to IBZ going tonight from BRS

comments on social media suggest EXT passengers have been transferred to BRS

[silverelise]

Originally Posted by silverelise

Friends of mine have been trying to fly to Cape Verde from Manchester since 22nd May with TUI, flight has been cancelled twice now. They are currently on a coach on the way back to a hotel in Manchester for another night with no further information what is happening next. All they are being told is "aircraft technical problem".

Does anyone have any idea what is going on ?

They are now being bussed from Manchester to Birmingham for a 4:15 departure tomorrow, although that information appears to be coming from heresay being passed around, they haven't received any direct information from TUI. I think people are starting to get miffed.

[Mark J Bowcock]

Originally Posted by silverelise

They are now being bussed from Manchester to Birmingham for a 4:15 departure tomorrow, although that information appears to be coming from heresay being passed around, they haven't received any direct information from TUI. I think people are starting to get miffed.

no they are in the hotel with us from the Malaga flight! In Manchester CC

[CabinCrewe]

Some hoo-ha on the GLA-CUN 788 service earlier today and left almost 3 hrs late. Not sure the down time layover to allow some catch up.

[MANFAN]

Update from our flight to Manchester from Malaga, should have departed at 11.10am today local time (Wednesday), now departing at 3am Friday morning!
Transferred to a 4* all inclusive hotel near Malaga for now…very nice but an inconvenience to those who need to be in work! Luckily I’m not back in until Monday!

[Matt995]

Originally Posted by ROC10

Are this year’s s/h configured 788s G-TUIH and G-TUIF (the latter still in LTN at present)?

At the same time as TUIC is positioning BHX-BRS, we have TUID positioning NCL-BHX…

and 788 G-TUII has been sat on the ground at BHX since 15:00 doing nothing, as far as I am aware fully serviceable, so why couldn't it be used on the delayed Manchester Malaga or Cape Verde flights or even the Cardiff flights? - Lack of crew/cabin crew to fly it?

TUI still woefully short of aircraft, G-TUIF, SE-RFZ still in maintenance, G-TAWD, G-TAWN, G-TAWP still not yet re-entered service!!

[caaardiff]

At CWL, ZTH from Tues, and IBZ from 0635 today and DLM from 1625 today all rescheduled for tomorrow, along with the usual 5 flights (3 first thing and 2 afternoon flights) to cover. Along with all the other disruption across the network, that's going to be an interesting day to cover!

[azz767]

Originally Posted by Matt995

and 788 G-TUII has been sat on the ground at BHX since 15:00 doing nothing, as far as I am aware fully serviceable, so why couldn't it be used on the delayed Manchester Malaga or Cape Verde flights or even the Cardiff flights? - Lack of crew/cabin crew to fly it?

TUI still woefully short of aircraft, G-TUIF, SE-RFZ still in maintenance, G-TAWD, G-TAWN, G-TAWP still not yet re-entered service!!

Makes you wonder if they should have taken up all of the G-TUK* series of aircraft they were going to take pre pandemic, but I suppose they’d still have to find crew for them which may have been an extra problem in itself

[ROC10]

Originally Posted by silverelise

They are now being bussed from Manchester to Birmingham for a 4:15 departure tomorrow, although that information appears to be coming from heresay being passed around, they haven't received any direct information from TUI. I think people are starting to get miffed.

Are TUI being serious? This flight was meant to go on Sunday and they’re now trying to operate it the following Thursday from a different airport? Surely this should have been long cancelled and refunded if not operated by Mon/Tue (which is frankly an appalling delay anyway). I doubt anyone only going for a week would still want to go and anyone else would want significant reimbursement. Also, what about those stuck in Cape Verde? I wonder if they have been split onto other TUI flights that (may) have operated since Sunday.

The 767s seem to be causing quite the headache so far this season.

[ROC10]

Is this the same flight? Articles suggest it was “overbooked” and 26 passengers were “kicked off”.

https://www.express.co.uk/travel/art...Cape-Verde/amp

[OzzyOzBorn]

I believe that this service used 300-seat G-TUIB, replacing one of the B763's which are advised as configured with 328 seats. Hence the shortfall. G-TUIB positioned BRS-MAN, then operated substantially delayed services MAN-AGP-MAN and MAN-SID-MAN.

[Mark J Bowcock]

Originally Posted by OzzyOzBorn

I believe that this service used 300-seat G-TUIB, replacing one of the B763's which are advised as configured with 328 seats. Hence the shortfall. G-TUIB positioned BRS-MAN, then operated substantially delayed services MAN-AGP-MAN and MAN-SID-MAN.

the flight to Malaga isn’t going till 11.30pm tonight! I’ve been taken off it as they are using a smaller plane and as I only booked flight only they have cancelled me off the flight! I’m livid tbh.

[WHBM]

Even Channel Airways at their lowest would not have dumped people with just a paltry refund 4 days after intended departure. I wonder what the CAA will have to say about it?

Possibly TUI can take the £100k-plus they have saved by not going for a subcharter and spread it around the 28 passengers.

[MANFAN]

Originally Posted by Mark J Bowcock

the flight to Malaga isn’t going till 11.30pm tonight! I’ve been taken off it as they are using a smaller plane and as I only booked flight only they have cancelled me off the flight! I’m livid tbh.

I’m sorry to hear you’ve been taken off the flight!
We’ve been told we are going to Malaga airport at midnight tonight but nothing about being split up, there’s around 325 passengers…it’s going to be a long 24hrs!
Good luck to you!