Airlines, Airports & Routes Topics about airports, routes and airline business.

EasyJet-6

Old 26th May 2022, 16:37
  #281 (permalink)  
 
Join Date: Jan 2005
Location: Not so many places currently
Age: 58
Posts: 2,932
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by jdcg View Post
Any indication as to why this is? Berlin seemed to be the key element of their Germany strategy, but maybe margins were really weak
I think you have your answer, more money to be made elsewhere.
pabely is online now  
Old 27th May 2022, 22:07
  #282 (permalink)  
 
Join Date: Apr 2003
Location: Northumberland
Posts: 7,117
Received 1 Like on 1 Post
easyJet’s decision to cancel about 240 flights over 10 days had been prompted by a combination of issues affecting operations, a spokeswoman said. She said: “We have taken the decision to make advance cancellations of around 24 Gatwick flights per day starting from tomorrow 28 May until 6 June. We are very sorry for the late notice of some of these cancellations and inconvenience caused for customers booked on these flights however we believe this is necessary to provide reliable services over this busy period. Customers are being informed from today and provided with the option to rebook their flight or receive a refund and can apply for compensation in line with regulations.”
https://www.theguardian.com/business...getaway-begins
SWBKCB is online now  
Old 27th May 2022, 23:30
  #283 (permalink)  
 
Join Date: Sep 2007
Location: Isle of Man
Posts: 397
Likes: 0
Received 0 Likes on 0 Posts
It seems that in their haste to get back to 2019 levels of activity and revenue generation, easyJet have bitten off significantly more than they can chew. I made two A319 flights this week. Both were over an hour late and both were on down-seated aircraft with only 3 cabin crew. Today's announcements suggests a significant imbalance between published schedules and available resources. I wonder if they will be able to correct this, in the short term, or if this will be the pattern of cancellations for the whole Summer?

The costs of all this, both monetary and reputational, will be significant, and reflect badly on the decisions of the leadership team. It's obviously early in the Summer, and much could change, but you have to wonder if Wizz will come back with another takeover bid, and if Lundgren, and his team, will survive?
Tonyq is offline  
Old 27th May 2022, 23:35
  #284 (permalink)  
 
Join Date: May 2005
Location: UK
Posts: 248
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by Tonyq View Post
It seems that in their haste to get back to 2019 levels of activity and revenue generation, easyJet have bitten off significantly more than they can chew. I made two A319 flights this week. Both were over an hour late and both were on down-seated aircraft with only 3 cabin crew. Today's announcements suggests a significant imbalance between published schedules and available resources. I wonder if they will be able to correct this, in the short term, or if this will be the pattern of cancellations for the whole Summer?

The costs of all this, both monetary and reputational, will be significant, and reflect badly on the decisions of the leadership team. It's obviously early in the Summer, and much could change, but you have to wonder if Wizz will come back with another takeover bid, and if Lundgren, and his team, will survive?

I’ve flown three return trips in the last two weeks with a mixture of airlines, easyJet and Wizz equally delayed from LGW, easyJet still no catering other than drinks and Pringles….I think all airlines are suffering, remember BA took an axe to schedules at least twice so far this summer
AirLCY is offline  
Old 28th May 2022, 08:03
  #285 (permalink)  
 
Join Date: Jan 2008
Location: UK
Posts: 354
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by Tonyq View Post
It seems that in their haste to get back to 2019 levels of activity and revenue generation, easyJet have bitten off significantly more than they can chew. I made two A319 flights this week. Both were over an hour late and both were on down-seated aircraft with only 3 cabin crew. Today's announcements suggests a significant imbalance between published schedules and available resources. I wonder if they will be able to correct this, in the short term, or if this will be the pattern of cancellations for the whole Summer?

The costs of all this, both monetary and reputational, will be significant, and reflect badly on the decisions of the leadership team. It's obviously early in the Summer, and much could change, but you have to wonder if Wizz will come back with another takeover bid, and if Lundgren, and his team, will survive?
I think you will find Wizzair has enough operational issues it it’s own!
vectisman is offline  
Old 28th May 2022, 08:41
  #286 (permalink)  
 
Join Date: Mar 2004
Location: Dorset
Posts: 542
Likes: 0
Received 0 Likes on 0 Posts
Chatting to a few easyJet people in the last 48 hours, there seems to be an expectation and a hope of a wholesale management team change. The level of animosity towards one in particular is quite extraordinary. And there are rumblings that another is increasingly unwell and a third simply out of their depth. It doesn’t sound at all good.
Albert Hall is offline  
Old 29th May 2022, 21:33
  #287 (permalink)  
 
Join Date: Aug 2009
Location: London
Posts: 291
Likes: 0
Received 0 Likes on 0 Posts
I'm getting the full Easyjet experience tonight at GVA. Flight to LGW cancelled with 3 hours notice. Switched to LTN flight and that now 2 hours late. Will mean Thameslink to London and, while wife gets taxi home to Hackney, I have to go on to LGW to pick up the car and then drive home, as she needs it first thing... what are the odds on getting the full EU261 compensation?
jdcg is offline  
Old 29th May 2022, 22:22
  #288 (permalink)  
 
Join Date: Jan 2005
Location: Not so many places currently
Age: 58
Posts: 2,932
Likes: 0
Received 0 Likes on 0 Posts
If you live in Hackney why did you not fly Swiss from LCY?
Keep your Thameslink receipt, you might be able to claim that! But seriously they did get you from GVA to London. I think the next LGW was canx as well.
pabely is online now  
Old 30th May 2022, 00:14
  #289 (permalink)  
 
Join Date: Sep 2007
Location: Isle of Man
Posts: 397
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by jdcg View Post
I'm getting the full Easyjet experience tonight at GVA. Flight to LGW cancelled with 3 hours notice. Switched to LTN flight and that now 2 hours late. Will mean Thameslink to London and, while wife gets taxi home to Hackney, I have to go on to LGW to pick up the car and then drive home, as she needs it first thing... what are the odds on getting the full EU261 compensation?
I see from the tracker they claim 'exceptional circumstances' as it was an ATC restriction which caused the crew to go out of hours. When they use those words, it usually means they don't intend to pay.
But, depending on the precise circumstances, you may be able to argue that they should have had more operational resilience.
I hope that you, your wife, and your car, eventually got home.
Tonyq is offline  
Old 30th May 2022, 07:58
  #290 (permalink)  
 
Join Date: Apr 2003
Location: Northumberland
Posts: 7,117
Received 1 Like on 1 Post
But, depending on the precise circumstances, you may be able to argue that they should have had more operational resilience.
Good luck with that!
SWBKCB is online now  
Old 30th May 2022, 09:08
  #291 (permalink)  
 
Join Date: Aug 2009
Location: London
Posts: 291
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by Tonyq View Post
I see from the tracker they claim 'exceptional circumstances' as it was an ATC restriction which caused the crew to go out of hours. When they use those words, it usually means they don't intend to pay.
But, depending on the precise circumstances, you may be able to argue that they should have had more operational resilience.
I hope that you, your wife, and your car, eventually got home.
Thank you, we did! 5am in my case....
jdcg is offline  
Old 31st May 2022, 21:54
  #292 (permalink)  
 
Join Date: Aug 2009
Location: London
Posts: 291
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by pabely View Post
If you live in Hackney why did you not fly Swiss from LCY?
Keep your Thameslink receipt, you might be able to claim that! But seriously they did get you from GVA to London. I think the next LGW was canx as well.
Swiss was too expensive at the time. In all honesty, I'd be happy if they covered the train ticket costs and have no great desire to chase for anything more.
jdcg is offline  
Old 1st Jun 2022, 13:42
  #293 (permalink)  
 
Join Date: Sep 2008
Location: Blighty
Posts: 5,092
Likes: 0
Received 1 Like on 1 Post
Easyjet has cancelled a significant number of flights at Gatwick, but Luton seems unaffected. Anyone able to say why one base should be so lacking in staff, while the other is not ?
davidjohnson6 is offline  
Old 1st Jun 2022, 16:29
  #294 (permalink)  
 
Join Date: Sep 2012
Location: Essex
Posts: 1,401
Likes: 0
Received 0 Likes on 0 Posts
​Easyjet has cancelled a significant number of flights at Gatwick, but Luton seems unaffected. Anyone able to say why one base should be so lacking in staff, while the other is not ?​​​​​​
That may not be the case. Given the size of the Gatwick operation it's probably easier to strip out and consolidate loads.
FRatSTN is offline  
Old 3rd Jun 2022, 10:11
  #295 (permalink)  
 
Join Date: Oct 1999
Location: England
Posts: 122
Received 0 Likes on 0 Posts
Easyjet cabin crew shortage?

Anyone know how much of this Easyjet cabin crew shortage has more to do with a new contract being ‘offered’ to them than it has to do with covid?
John Boeman is offline  
Old 3rd Jun 2022, 10:33
  #296 (permalink)  
 
Join Date: Jan 2005
Location: Not so many places currently
Age: 58
Posts: 2,932
Likes: 0
Received 0 Likes on 0 Posts
New contract being offered to Berlin based crews to move to other bases since the reduction of flights from BER. Everywhere else, if you are on a contact then that should stand.
pabely is online now  
Old 3rd Jun 2022, 23:22
  #297 (permalink)  
 
Join Date: Sep 2010
Location: U.K.
Posts: 1,772
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by John Boeman View Post
Anyone know how much of this Easyjet cabin crew shortage has more to do with a new contract being ‘offered’ to them than it has to do with covid?
I think this is a case of Chinese whispers.
easyflyer83 is offline  
Old 7th Jun 2022, 08:45
  #298 (permalink)  
 
Join Date: Sep 2008
Location: Blighty
Posts: 5,092
Likes: 0
Received 1 Like on 1 Post
The half-term and jubilee period is over, but Easyjet still seem to be cancelling flights just a few hours before departure... and the press seem happy to report this with great glee. This presumably leads to a loss of confidence by the public, with people choosing to book with other carriers to some degree.

Under Carolyn McCall, one of the big things was to stabilise the operation, ensure reliability and improve OTP. As a passenger, you knew that if Easyjet sold a ticket, the flight would almost always operate and generally be on time. That seems to have collapsed, with a chaotic "winging it" approach instead - fine for a tiny start-up airline mortgaged to the max... but not for a major company

Why is Easyjet unable to achieve operational stability and decide (and communicate to pax) even 24h in advance what it can or cannot deliver ?
davidjohnson6 is offline  
Old 7th Jun 2022, 09:10
  #299 (permalink)  
 
Join Date: Apr 2008
Location: UK
Posts: 755
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by davidjohnson6 View Post
The half-term and jubilee period is over, but Easyjet still seem to be cancelling flights just a few hours before departure... and the press seem happy to report this with great glee. This presumably leads to a loss of confidence by the public, with people choosing to book with other carriers to some degree.

Under Carolyn McCall, one of the big things was to stabilise the operation, ensure reliability and improve OTP. As a passenger, you knew that if Easyjet sold a ticket, the flight would almost always operate and generally be on time. That seems to have collapsed, with a chaotic "winging it" approach instead - fine for a tiny start-up airline mortgaged to the max... but not for a major company

Why is Easyjet unable to achieve operational stability and decide (and communicate to pax) even 24h in advance what it can or cannot deliver ?
Have you not been keeping up with news over the past few days and weeks? Not for one second suggesting it’s acceptable but why target EZY when this is a well known industry wide problem!
stewyb is offline  
Old 7th Jun 2022, 09:26
  #300 (permalink)  
 
Join Date: Sep 2008
Location: Blighty
Posts: 5,092
Likes: 0
Received 1 Like on 1 Post
It's not industry wide. Ryanair at STN seem to be very stable and reliable.
I could understand that over half term with large crowds, Easyjet was having to deal with a short term surge, and operational reliability would suffer. However post surge, they still seem to be chaotic. Easyjet know the numbers of crew and aircraft available... I don't see why somebody senior at HQ cannot decide *in advance* what is operationally achievable and what is not, and communicate this publicly. Tell people in advance, and they can work around it (and Easyjet can avoid EU261 claims) - getting an email while in the car to the airport to say the beach is cancelled is far too late.

Running an airline with a large leisure focus is about taking money now in return for delivering a service in a month or more. Without consumer confidence that the service will be delivered... the consumer will purchase from another airline, including those high-fare (and profitable) late notice bookings
davidjohnson6 is offline  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell or Share My Personal Information

Copyright © 2023 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.