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Could we see a new carrier on the block

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Old 26th Sep 2019, 16:38
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The age of the High Street travel agent isn’t dead, far from it. The age of the travel agent for mass market package holidays is dead, however. There is a market for the likes of Trailfinders, Travel Centre where actual skilled travel experts that know the world can put together bespoke programmes for those with the money to do it but without the time to think about it.
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Old 26th Sep 2019, 17:14
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Originally Posted by AirportPlanner1
The age of the High Street travel agent isn’t dead, far from it. The age of the travel agent for mass market package holidays is dead, however. There is a market for the likes of Trailfinders, Travel Centre where actual skilled travel experts that know the world can put together bespoke programmes for those with the money to do it but without the time to think about it.
Yes, this is the case. A contractor servicing a large client overseas will often use a specialised travel agent in their own city. Their employees, from whatever country, will have a 24hr direct contact to call at the travel agent if they get into a situation that can't be sorted by the airline.
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Old 26th Sep 2019, 21:43
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It is not about capacity, that is simply naive. The business is about numbers and margins, which can work out as profit. Expect higher prices.

And anyone who thinks easyJet, Ryanair and the like are low-cost are deluding themselves.
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Old 26th Sep 2019, 22:03
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Originally Posted by AirportPlanner1
The age of the High Street travel agent isn’t dead, far from it. The age of the travel agent for mass market package holidays is dead, however. There is a market for the likes of Trailfinders, Travel Centre where actual skilled travel experts that know the world can put together bespoke programmes for those with the money to do it but without the time to think about it.
But they are very specific and will not be on every high street. Travel agent with clients who happy to pay will continue to exist. Reality is most people on bucket and spade holidays are not willing to pay.

High street needs lots of people but market has gone away from it.

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Old 26th Sep 2019, 22:12
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Originally Posted by RoyHudd
It is not about capacity, that is simply naive. The business is about numbers and margins, which can work out as profit. Expect higher prices.

And anyone who thinks easyJet, Ryanair and the like are low-cost are deluding themselves.
It is about capacity. There has been way too many holidays on sale for the numbers who wish to travel.

The glut means that prices drop because companies would rather make £20 on a holiday than lose £300 that comes with having booked the accomm and nobody going into it. It also means that if there is a glut in holidays in one year, prices drop then following year people assume the same and will hold off until last minute which damages the whole market.

If instead of having 3 million holidays with only 2.6 million bookings there are 2.5 million available holidays with 2.6 million bookings then prices will stay high, there will be little or no discounting and people who wait until last minute will find not much available and then at a premium price. This translates into a lot of early booking for the following year as people panic than nothing will be available.

LC airlines are that, you may disagree but that is where industry puts them.
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Old 27th Sep 2019, 08:38
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There's still a lot of money in the Thomas Cook name, despite the bankruptcy.

The biggest challenge with starting a new airline is getting people to remember your name. That's not an issue with the Thomas Cook branding - everyone will recognise it and remember it fairly quickly. Thats going to drastically cut your marketing budget. Most peoples memories are short, by next year they'll have forgot that they went bust, and most will be happy to book with them.

Let's not forget that Thomas Cook raised £900m in investment from their Chinese owners before they went bankrupt - clearly they saw the potential in the investment even in the state the business was in back then - a new startup can cherry pick the best parts of the business, while ditching the loss making parts with no cost.

For clarity, my suggestion is to create two separate businesses. 1) Thomas Cook Airlines. This would exist as an airline only operation, following a model similar to Jet2. Offer flight only options, but also offer package deals including a hotel. Partner with travel agencies to also offer these packages through the stores.

2) An independent travel agency with high street stores. I dont believe the high street travel market is quite dead yet. There are a lot of people who just dont trust buying online (the older generation especially), plus lots of people that just arent clued up on airlines and travel, and need the guidance. These people want to be able to walk in to a store, see the special offers and sit down and chat with an adviser. Thomas Cook had something like 500 stores, and had recently decided to close just 21 of them - we can therefore assume that the rest were reasonably profitable then. 500 might be overkill, but there's definitely room for stores in some of the larger towns.

Normally I would say there was no space in the UK/European market for a new startup, but I think right now there is indeed a vacuum that is yet to be filled. A new entrant getting in quickly has an opportunity to take up some of the spare capacity that has been left in the market. If I had the money.. I'd certainly consider it.
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Old 27th Sep 2019, 21:11
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Originally Posted by Plane.Silly
Quite possible, but unlikely with the Ex TCX frames.

Article today highlighting how they only owned 3 A330's, all around 20 years. So they'll be cheap, yes, but how long would they last for?
Link - https://simpleflying.com/thomas-cook-fleet-fate/
The 3 they owned were G-MLJL / G-MDBD / G-OMYT, all are circa 20 years old but are by no means finished. I remember going on JL when it was brand new and delivered to Airtours!

And speaking of Airtours, and then MyTravel (which was a rebrand disaster) it was TCX’s acquisition of that mess which many many years later has lead to their demise 😢

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Old 27th Sep 2019, 21:18
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Originally Posted by nighthawk117
There's still a lot of money in the Thomas Cook name, despite the bankruptcy.

The biggest challenge with starting a new airline is getting people to remember your name. That's not an issue with the Thomas Cook branding - everyone will recognise it and remember it fairly quickly. Thats going to drastically cut your marketing budget. Most peoples memories are short, by next year they'll have forgot that they went bust, and most will be happy to book with them.

Let's not forget that Thomas Cook raised £900m in investment from their Chinese owners before they went bankrupt - clearly they saw the potential in the investment even in the state the business was in back then - a new startup can cherry pick the best parts of the business, while ditching the loss making parts with no cost.

For clarity, my suggestion is to create two separate businesses. 1) Thomas Cook Airlines. This would exist as an airline only operation, following a model similar to Jet2. Offer flight only options, but also offer package deals including a hotel. Partner with travel agencies to also offer these packages through the stores.

2) An independent travel agency with high street stores. I dont believe the high street travel market is quite dead yet. There are a lot of people who just dont trust buying online (the older generation especially), plus lots of people that just arent clued up on airlines and travel, and need the guidance. These people want to be able to walk in to a store, see the special offers and sit down and chat with an adviser. Thomas Cook had something like 500 stores, and had recently decided to close just 21 of them - we can therefore assume that the rest were reasonably profitable then. 500 might be overkill, but there's definitely room for stores in some of the larger towns.

Normally I would say there was no space in the UK/European market for a new startup, but I think right now there is indeed a vacuum that is yet to be filled. A new entrant getting in quickly has an opportunity to take up some of the spare capacity that has been left in the market. If I had the money.. I'd certainly consider it.
Not a chance.

No new airline will get a look in as aside from slots the existing players would kill very quickly. Private Equity who specialise in airline industry already there and nobody going into bat with poor profitability model.

Stores cost £500k a year in cost, some cheaper, some not so.In Whatsapp, tablet / TVs etc you can see and plan your holiday with a full walk around of where you are staying while Brenda in a call centres talks you through all the options and spends an hour with you in Frinton on Sea, after you go away she then talks to Daisy and Bob who wish to go to Turkey who live in Swansea.

High street is already dying on its feet, what will a Noveau TC give you that TUI couldn't ?

It has to be sooo different that people flock in and happily pay a premium price for the service.
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Old 28th Sep 2019, 10:15
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I can't help but think that TUI and Jet2 will be the ones to benefit from this. I don't see a new carrier coming into the market. Both TUI and Jet2 are very very good at what they do and those that did use TC either booking online or going into the shop will now be looking at these two as the alternative. I have always booked with TUI (who I consider to be excellent) and always in store as I feel more comfortable speaking with someone instead of doing it all online so I imagine others will be the same.
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Old 28th Sep 2019, 10:36
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From what I can see Jet2 and Virgin are going to be the big gainers especially at Manchester, but then Manchester had the most to lose
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Old 28th Sep 2019, 11:18
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I would say more TUI than Virgin as Virgin tend to be a lot more expensive and people book holidays on price not always the airline flying them.
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Old 28th Sep 2019, 12:29
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The problem TUI has it has no extra aircraft to play with whilst Virgin have already said they could likely bring in Delta and as they have already added a lot of seats for winter ex MAN to BGI, JFK and MCO.
I take it you have read the Virgin press release.
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Old 28th Sep 2019, 13:50
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Regional airports May suffer slightly as attention will be drawn to plugging gaps in slots freed up at the big airports
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Old 28th Sep 2019, 22:00
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No new carrier. After previous big failures - how many times has a new carrier emerged to take it's place?
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Old 29th Sep 2019, 14:46
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I think the biggest problem any new entrant (whether tour operator or airline) will face will be credit card companies' unwillingness to accept the trading risk. They are already on for taking a bath from the Thomas Cook collapse, and they seriously dislike the travel sector anyway because of the risks involved for them. I'd think any new travel business trying to get credit card processing facilities right now would find this an extremely difficult challenge.
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Old 29th Sep 2019, 17:25
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Originally Posted by Albert Hall
I think the biggest problem any new entrant (whether tour operator or airline) will face will be credit card companies' unwillingness to accept the trading risk. They are already on for taking a bath from the Thomas Cook collapse, and they seriously dislike the travel sector anyway because of the risks involved for them. I'd think any new travel business trying to get credit card processing facilities right now would find this an extremely difficult challenge.
CC companies are ok on this as a lot of the risk is mitigated as TC was ATOL protected.

You can bet that there will be claims for refunds from ATOL and also from the CC company for the same holiday.

CC companies can address it by withholding full payment for holidays until their customer is actually going on holiday.
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Old 30th Sep 2019, 08:49
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Moving away from the IT "bucket and spade" market for a moment, where is the "new" carrier going to appear from that fills the void on many regional business routes that FlyBe are shedding in the present route cull? The history of small regional start-ups isn't great, there is a thread running in the AH+N on failed British carriers, and the number of failed airlines set up to serve business routes from outside of London tends to suggest that, perhaps for a number of reason, not least the concentration of business in London and the southeast of England, the segment simply isn't sustainable. OK, Loganair has stepped in and picked up a number of routes between Scotland and the rest of UK, but are they really equipped to take on routes out of, say, Southampton, Birmingham and Manchester to major mainland European business centres and make a profitable fist of them? Personally, I doubt it.

Post Brexit, the opportunities for groups like Air France / KLM or Lufthansa to move in to the UK are more limited (given ownership rules possibly impossible), so perhaps the best hope is for those European groups to serve the UK regions with their own in house carriers, such as Air Dolomiti, Austrian or Brussels Airlines.

More far fetched, would Jet2 see opportunities for developing less leisure orientated routes such as BHX or MAN to Milan or Berlin, perhaps bringing in a small fleet of E-jets?

Or, are business passengers from the Midlands northwards to be expected to do all their flying over hubs, be they LHR, AMS, BRU or CDG? Is that really the only way forward?

More questions than answers I'm afraid!
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Old 30th Sep 2019, 09:23
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Originally Posted by racedo
CC companies can address it by withholding full payment for holidays until their customer is actually going on holiday.
This is already the way it works - this is why it's recommended to purchase flights with a credit card. When you do so, the payment is transferred off your card to a payment processing company, which holds the funds until the flight is completed, only then do the airlines get paid. So the credit card companies aren't on the hook for anything here, the money is just being held in escrow and will be returned.



So anyway... any new entrant wont have an issue here.

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Old 30th Sep 2019, 12:59
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Originally Posted by nighthawk117
This is already the way it works - this is why it's recommended to purchase flights with a credit card. When you do so, the payment is transferred off your card to a payment processing company, which holds the funds until the flight is completed, only then do the airlines get paid. So the credit card companies aren't on the hook for anything here, the money is just being held in escrow and will be returned.
So anyway... any new entrant wont have an issue here.
Which means that ATOL should not be in the tank for £400 million. BTW thanks for clarifying that element, aware of some of it but not fuly sure.

Only problem will be operational cash flow and getting customers wanting to go with a newbie, with zero reputation, wanting to charge a premium price. Why a premium price becaue it needs to be profitable.

Of course it go launch at rock bottom prices designed to get people to book and work on basis that in year 3 it would become profitable. This would need circa £1 billion in cash to cover year 1 and 2 losses to get there. But as holiday makers are promiscuous / price tarts (in choosing holidays not what you were thinking) . When you get to year 3 instead of £550 pp on the costas in August you are paying £1000 and TUI / Jet2 has it for £750 then do you go back to loveable company who gave you cheap holidays for 2 years or do you pocket the £1000 saving and go with TUI / Jet2. I think we all know the answer to that one.
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Old 30th Sep 2019, 18:31
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Thomas Cook 1.2. Would have more chance of making it by booking package holidays for people and off loading the flights part onto dedicated carriers. Stick to the volume block booking of hotels and leverage the passenger numbers to get cheaper seats on Easy and the rest
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