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British Airways

Old 18th Aug 2019, 17:35
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Unless you purchase a discounted First ticket,the difference in product from Club World is not such good value.
Lounges apart,i find the BA Club World bed as comfortable as the First cabin.
The service is usually spot on,with the cabin crew in First doing a great job.
Check out the deals,some routes the fare difference is next to nothing.
Lucky to have traveled in First many times,along with Concorde in the past.
Club World is a great,consistent product,but the competition from other carriers on certain routes is amazing.
I am a loyal BA traveler and always enjoy my flights in the premium cabins
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Old 18th Aug 2019, 21:37
  #402 (permalink)  
 
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Anyone wise to whats happened with tomorrows EZE-LHR? Already showing 26 hours late..... BA closed, can't get in touch with anyone. Just what you need when paying business fares!
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Old 18th Aug 2019, 22:25
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bigjim99 - try phoning the office in the USA or Australia - they will have different hours to the UK office. Granted it'll cost you extra on the phone bill, but if a flight was expected to be 26 hours late, I'd be wanting an answer fairly quickly
That said, it seems to be the flight that was due to leave on *Sunday* evening that is delayed til Monday evening. The flight due to leave on Monday evening does not have a delay marked against it. I suspect pax on Sunday evening's flight have already spent an evening at LHR and will have already been told why their flight is being delayed until Monday
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Old 19th Aug 2019, 07:03
  #404 (permalink)  
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FWIW, Heathrow departures website currently (0800L) shows " Gate open Go to gate A17 on 18 August" for yesterday's outbound flight, so that would suggest around a 10-hour delay to the 22:25L STD.

https://www.heathrow.com/departures/...-eze/18-aug-19
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Old 19th Aug 2019, 08:18
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As per BA.COM, last nights LHR/EZE was delayed overnight ,new etd 2125hrs tonight , 23 hrs delay.


Consequently,today's EZE/Lhr is delayed overnight,new etd 1530hrs/20, 26hr delay.
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Old 26th Aug 2019, 21:50
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the word on the grapevine is that Alex Cruz is gone/going from BA. Apparently more tomorrow... anyone heard more?
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Old 26th Aug 2019, 21:56
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Not before time, if true.
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Old 26th Aug 2019, 22:28
  #408 (permalink)  
 
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Is he being thrown under the bus to protect Wee Willie Walsh, who after all still pulls the strings? OK that’s immature but he’s a REALLY hard guy to like, even professionally.
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Old 27th Aug 2019, 07:02
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This latest IT fiasco is doing real damage to the "brand" - amazing they don't seem to realise that everyone will pick up the phone and want to talk to someone when they send out emails like that............
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Old 27th Aug 2019, 07:38
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I booked a weekend away to Scotland to use up my Avios, returning on Sunday night, which was the day that BA chose to mark their "100th anniversary". I was hoping that there would be some sort of special souvenir to mark the occasion..... and was of course extremely disappointed to find that the "gift" was a special micro-sized piece of chocolate in a "100 years" souvenir plastic wrapper.

Ah well...... After about 30 years, maybe it's time to switch loyalty to a different (dare I say "better") airline?
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Old 27th Aug 2019, 10:36
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Lots of rumours all round the web now about Alex Cruz's departure.
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Old 27th Aug 2019, 11:52
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Paralysis ? or Order, counter-order, ***g disorder.

...
Paralysed ?

I looked on the BA website for the latest news …. to find – halfway through Tuesday 27th, that the latest update was posted at 1638 on 25th – Sunday. Nearly two days old and rather seriously out of date.

https://www.britishairways.com/en-gb...st-information

There was no mention whatsoever of the email fiasco where booked pax had been told in error their flights were cancelled and a few hours later were told their flights were reinstated (or had never been canx.)

But - “We are currently experiencing extremely high call volumes …”

FAQ - “Where do I go for the latest information … ?”
Answer - “This page ** will be the best place to go …. ** (goes to the link above)

They haven’t asked the CAA if they can borrow any foreign registered aircraft - yet – see today's ORS2 No. 2345 - http://publicapps.caa.co.uk/docs/33/ORS2345.pdf

LFH

...
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Old 27th Aug 2019, 20:32
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Originally Posted by CabinCrewe

Others airlines differentiate even more eg LH private limousine ground transfers

For those that appreciate these things (and often the fare difference is not massive) why would you not?

Simply because the product is significantly behind the likes of Emirates and Singapore to the point they’ve stated their preference to take a stop rather than pay and go direct with BA. (Not myself, but a couple of people who’ve had the chance to compare the comparable products)
Similar complaints about having to pay to reserve a seat J that cost >£4K return
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Old 28th Aug 2019, 09:31
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Originally Posted by giblets
Similar complaints about having to pay to reserve a seat J that cost >£4K return
The reserve a seat issue is a conundrum, because the casual (even in J) pax tend to book earlier, and pay a lesser fare, than the regular, higher fare, Golds and Silvers who commonly just book a few days before. And yet they can then find that all the "good" seats have gone to those who are one-offs who paid less. Highest fare, very regular traveller, worst seat.

How do you overcome this ? There's no golden way. You can do what AA do and not allow any window or aisle seat reservations for the casuals at all unless you have status until a few days out. Or you can charge, which causes a good few to wait until check-in.

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Old 28th Aug 2019, 16:49
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Originally Posted by WHBM
The reserve a seat issue is a conundrum, because the casual (even in J) pax tend to book earlier, and pay a lesser fare, than the regular, higher fare, Golds and Silvers who commonly just book a few days before. And yet they can then find that all the "good" seats have gone to those who are one-offs who paid less. Highest fare, very regular traveller, worst seat.

How do you overcome this ? There's no golden way. You can do what AA do and not allow any window or aisle seat reservations for the casuals at all unless you have status until a few days out. Or you can charge, which causes a good few to wait until check-in.
I don’t think it is a conundrum at all, they have a system that works as you’ve described protecting their most loyal customers.

Seat selection is free at T-24 for everyone or purchase it in advance if it means that much.
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Old 29th Aug 2019, 07:46
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Originally Posted by WHBM
The reserve a seat issue is a conundrum, because the casual (even in J) pax tend to book earlier, and pay a lesser fare, than the regular, higher fare, Golds and Silvers who commonly just book a few days before. And yet they can then find that all the "good" seats have gone to those who are one-offs who paid less. Highest fare, very regular traveller, worst seat.

How do you overcome this ? There's no golden way. You can do what AA do and not allow any window or aisle seat reservations for the casuals at all unless you have status until a few days out. Or you can charge, which causes a good few to wait until check-in.
BA have an internal system that prevents the seats most popular with their Gold members being offered for sale until T-24.


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Old 29th Aug 2019, 07:58
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Is anyone aware of when BA will start to cancel flights for 27 September?

There’s never a good time to do this but what they did last weekend was shambolic.
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Old 18th Dec 2019, 18:12
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PDX Portland LHR 788 Jun 2020
Interesting...
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Old 18th Dec 2019, 18:24
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Originally Posted by CabinCrewe
PDX Portland LHR 788 Jun 2020
Interesting...
About time. I’d personally have put this one ahead of other recent US launches
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Old 18th Dec 2019, 18:25
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Originally Posted by CabinCrewe
PDX Portland LHR 788 Jun 2020
Interesting...
Going up against Delta and their 767! Portland has some decent European connectivity now between Delta, BA, Condor and Icelandair.
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