Airlines, Airports & Routes Topics about airports, routes and airline business.

British Airways

Old 8th Jul 2019, 10:02
  #361 (permalink)  
Thread Starter
 
Join Date: Jan 2008
Location: Reading, UK
Posts: 15,832
Received 208 Likes on 96 Posts
Originally Posted by FFHKG
I have to disagree with Alex Cruz stolen data has not led to fraud/fraudulent activity. Recently, I had a flurry of fraudulent transactions on a UK credit card that had been used to book flights via the BA website at the time of the data breach. None of my other UK cards or my Spanish, none of which I had used with BA, have been subject to similar fraudulent activity. From this, I can only draw the conclusion that the BA data breach was the source of the data used.
Did you notify BA of your conclusion ?

Cruz didn't say that there had been no fraudulent activity, but that BA hadn't found any evidence of any.
DaveReidUK is online now  
Old 8th Jul 2019, 10:47
  #362 (permalink)  
 
Join Date: Jan 2008
Location: Finland
Age: 77
Posts: 465
Likes: 0
Received 0 Likes on 0 Posts
FFHKG.

Whilst you may be correct, you have not stated that the credit card used on the BA website has not been used at any time before/since for any other transactions.

A bit of leap to come to the conclusion you have done.

As suggested above, if you think BA was the source, the appropriate action is to inform them and request they investigate.
finncapt is offline  
Old 8th Jul 2019, 11:21
  #363 (permalink)  
 
Join Date: Oct 2018
Location: Ferrara
Posts: 8,555
Received 375 Likes on 221 Posts
I see this as a shot across a lot of people's bows using the new penalties - everyone has heard of BA and that fine is eye watering to a lot of outfits

It'll get a lot of attention - which is the idea I suppose
Asturias56 is offline  
Old 8th Jul 2019, 14:55
  #364 (permalink)  
 
Join Date: Sep 2008
Location: Blighty
Posts: 5,675
Likes: 0
Received 22 Likes on 17 Posts
It would be extremely difficult for an individual to prove that BA's website issue led to fraud or provide anything that is evidence of this incident being a cause - and BA's lawyers are well aware of this.
One would have to show audit logs that a) the gang stole the details of the card in question (not just that they had the means to do so), b) that the card in question is in the audit log showing which card details were then sold on and c) that the next gang were the ones who used the card to make an unauthorised purchase.

Any gang capable of hacking BA will most certainly have known to cover their tracks and take precautions against any data snooping (ie maximum encryption everywhere). Audit logs proving the transfer of card details will probably not exist; if they exist they will be encrypted; even if one has the password, one would need to go through Interpol to obtain the logs - and diplomatic relations at the moment may prevent this

As a private individual, you can complain to BA, but the PR people will not budge easily and it will be very difficult to prove definitively any blame against BA - the most one can do is show BA were lax in their handling of personal data and throw the GDPR book against them
davidjohnson6 is offline  
Old 19th Jul 2019, 20:28
  #365 (permalink)  
 
Join Date: Feb 2007
Location: UK
Posts: 1,438
Likes: 0
Received 0 Likes on 0 Posts
BA today announced that they ware bringing forward the start of A350-1000 long haul operations and begin operating to DXB on 2nd September. A350 ops to DXB had originally been planned to start 8th October.
BAladdy is offline  
Old 22nd Jul 2019, 15:49
  #366 (permalink)  
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
Posts: 10,167
Received 62 Likes on 50 Posts
British Airways pilots have voted in favour of strike action in a dispute over pay, threatening a walkout over the key summer holiday period.The British Airline Pilots' Association (Balpa) said 93% of its members had voted in favour of industrial action.

The union said it did not yet have any dates for a potential strike, adding it hopes the dispute can be resolved.

A strike would be likely to cause severe disruption, as Balpa represents about 90% of the airline's pilots.


BBC News
PAXboy is offline  
Old 23rd Jul 2019, 09:51
  #367 (permalink)  
 
Join Date: Oct 2018
Location: Ferrara
Posts: 8,555
Received 375 Likes on 221 Posts
talking about August 6th for kic

Question is will BA settle quickly to minimize damage or decide to slug it out?
Asturias56 is offline  
Old 23rd Jul 2019, 16:21
  #368 (permalink)  
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
Posts: 10,167
Received 62 Likes on 50 Posts
Round One
Headline reads: BA loses legal action against pilot strikes
PAXboy is offline  
Old 4th Aug 2019, 06:55
  #369 (permalink)  
 
Join Date: Apr 2003
Location: Northumberland
Posts: 8,617
Received 101 Likes on 70 Posts
"We are not seeing any evidence of the Brexit impact," said Willie Walsh, chief executive of BA parent IAG, during a results briefing today. He acknowledges that Ryanair and other airlines have warned how their operations could be affected, especially by a no-deal Brexit. But he insists: "We don't see any impact on bookings or the profile of bookings going forward in terms of the visibility that we have." Walsh suspects that BA's heavy reliance on London and the UK southeast may be one explanation for the carrier's apparent resilience. "Maybe… we are not exposed to the whole of the UK as they [competitors] would be," he says.
BA sees no impact on bookings from Brexit uncertainty
SWBKCB is offline  
Old 5th Aug 2019, 18:09
  #370 (permalink)  
 
Join Date: Oct 2017
Location: London
Posts: 292
Likes: 0
Received 0 Likes on 0 Posts
https://metro.co.uk/2019/08/05/briti...abin-10523587/


MEDN evacuated in VLC due to smoke in the cabin.
USERNAME_ is offline  
Old 7th Aug 2019, 12:28
  #371 (permalink)  
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
Posts: 10,167
Received 62 Likes on 50 Posts
BA still not learnt their lesson about their truly awful IT set up. More flights canx and delyaed due to a 'glitch'. They need to bite the bullet and spend money to fix this. They have to learn that they are an IT company who operate aircraft.
PAXboy is offline  
Old 7th Aug 2019, 14:16
  #372 (permalink)  
 
Join Date: Nov 2010
Location: Scotland
Age: 64
Posts: 261
Likes: 0
Received 0 Likes on 0 Posts
Quite. Was on the 0915 from EDI into LHR (sorry still on at 1515) and stuck outside T4 awaiting steps and bus back to T5. Captain has no idea what is happening. Shambles
ScotsSLF is offline  
Old 7th Aug 2019, 16:10
  #373 (permalink)  
 
Join Date: Apr 2008
Location: Germany
Posts: 1,208
Likes: 0
Received 0 Likes on 0 Posts
Looks like LH group will go after BA's America business as they will lauch several new routes next summer from FRA, MUC and ZRH. We'll see if there might be any impact on BA's LHR flights.
https://newsroom.lufthansagroup.com/...f-626f45321874

https://swiss.newsmarket.com/english...b-9f0bf8ff265c
Seljuk22 is offline  
Old 7th Aug 2019, 18:12
  #374 (permalink)  
 
Join Date: Sep 2012
Location: Newcastle
Posts: 377
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by PAXboy
BA still not learnt their lesson about their truly awful IT set up. More flights canx and delyaed due to a 'glitch'. They need to bite the bullet and spend money to fix this. They have to learn that they are an IT company who operate aircraft.
They moved their IT team from Newcastle to India and there has been problems ever since...
JonnyH is offline  
Old 7th Aug 2019, 18:19
  #375 (permalink)  
 
Join Date: Sep 2008
Location: Blighty
Posts: 5,675
Likes: 0
Received 22 Likes on 17 Posts
The people who do the IT for BA who are based in India - are they employees of a BA contolled company, or do they work instead for one of the outsourcing providers instead ? An employee of (for example) Infosys cares far more about what Infosys wants - and has little or no incentive to make an effort to help BA beyond what is on the written contract agreed between their employer (Infosys) and BA
davidjohnson6 is offline  
Old 7th Aug 2019, 18:44
  #376 (permalink)  
 
Join Date: Sep 2005
Location: earth
Posts: 953
Likes: 0
Received 0 Likes on 0 Posts
i think its outsourced .ie. non directly employed labour
lfc84 is offline  
Old 7th Aug 2019, 20:45
  #377 (permalink)  
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
Posts: 10,167
Received 62 Likes on 50 Posts
Yes, I know they outsourced and it has been discussed in various places. They have failed to understand - as countless big companies have - what has changed. They see the IT as an adjunct when it is central. I worked in telecommunications and IT for 27 years starting in 1978. I saw how companies came to rely more on their systems but treated the staff as if they were still doing 'some batch processing overnight'. I even recall one Data Centre manager at a plc you would all know (not BA), who did not like having PCs in his centre as they were not proper computers.
PAXboy is offline  
Old 7th Aug 2019, 22:04
  #378 (permalink)  
 
Join Date: Sep 2012
Location: Newcastle
Posts: 377
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by davidjohnson6
The people who do the IT for BA who are based in India - are they employees of a BA contolled company, or do they work instead for one of the outsourcing providers instead ? An employee of (for example) Infosys cares far more about what Infosys wants - and has little or no incentive to make an effort to help BA beyond what is on the written contract agreed between their employer (Infosys) and BA
It is outsourced to a third party company. It moved from Newcastle about 4-5 years ago and there’s a direct correlation between this happening and multiple computer failures as well as website downtime and the data breach.

This was another Alex Cruz cost cutting measure and it’s safe to say this was a massive own goal.. the ironic thing is they’ve not saved a penny with all the issues it has caused and it hasn’t given BA any positive publicity at all.
JonnyH is offline  
Old 10th Aug 2019, 22:56
  #379 (permalink)  
 
Join Date: Oct 2017
Location: London
Posts: 292
Likes: 0
Received 0 Likes on 0 Posts
Appears the A350 is out of service for a few days as a precaution after a hairy go around today.

Great start.



USERNAME_ is offline  
Old 11th Aug 2019, 06:03
  #380 (permalink)  
 
Join Date: Apr 2003
Location: Northumberland
Posts: 8,617
Received 101 Likes on 70 Posts
Originally Posted by USERNAME_
Appears the A350 is out of service for a few days as a precaution after a hairy go around today.

Great start.
And this is news?
SWBKCB is offline  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.