TUI Airways

[L66MBD]

Originally Posted by 737James

Cloud1- Although I have not travelled with SmartLynx before I now know people that have both on their A320 and A321 so far I have not seen any positive comments about them online or reviews.

I fully understand that aircraft and airlines can change its the nature of the industry but I personally do not consider Tui and SmartLynx to be of the same standard or level of service & comfort.

The main complaint i wish to register with them is about the way it was dealt with they waited until after the balance had been paid in full to advise of the change, which I now know from speaking to Swissport staff they have had this down as A320 operating my flights since Jan. Also how they can justify the charge to amend the flight to an airport 48 miles away but same everything else. To me they continue to not provide all the information to the consumer at the point of purchase for them to make their informed decision as they still show flights as being operated by Tui and offering Extra legroom seats.

I am very thankful for all users feedback and input, it now appears to be a case of wait and see especially after today's announcement of only operating 35% of planned capacity for the rest of summer 2020

Ridiculous- get a life.

[oldbalboy]

Smart Lynx was cancelled due C19 return to flying this summer planned on TUI A/C as it will be a reduced programme.

[Mr @ Spotty M]

Ready to take Brits on holiday again

Taken from Travel Weekly.
Tour operator giant Tui has revealed details of a limited programme of summer holidays in preparation for when government advice not to travel is lifted.
The firm says it is “ready to take Brits on holiday again”.
Eight destinations are in line for a return on July 11 in Greece, the Balearics and the Canaries with flights operating from three UK airports.
Tui plans to add more flights and destinations by the end of July to offer a total of 19 destinations from five UK airports, subject to Government advice.
Does anyone know which three airports, my guess would be LGW, BHX & MAN and what the additional two would be?

[GrahamK]

Originally Posted by Mr @ Spotty M

Taken from Travel Weekly.
Tour operator giant Tui has revealed details of a limited programme of summer holidays in preparation for when government advice not to travel is lifted.
The firm says it is “ready to take Brits on holiday again”.
Eight destinations are in line for a return on July 11 in Greece, the Balearics and the Canaries with flights operating from three UK airports.
Tui plans to add more flights and destinations by the end of July to offer a total of 19 destinations from five UK airports, subject to Government advice.
Does anyone know which three airports, my guess would be LGW, BHX & MAN and what the additional two would be?

GLA and NCL would be my guesses for the extra two

[ericlday]

TUI booking shows Ltn -Tfs starting 17th July, once a week !!!!

[Vokes55]

Bristol almost certainly, then probably Newcastle or Doncaster. With the bulk of the (earlier than English) Scottish summer holidays wiped out, I doubt Scotland will be a priority.

Bristol is fairly central in the SW region, which was due to have 11 based aircraft this summer (BRS/CWL/EXT combined).

Originally Posted by ericlday

TUI booking shows Ltn -Tfs starting 17th July, once a week !!!!

The online booking system hasn’t been updated yet. I’d imagine Luton would be one of the last bases to return, possibly not until the Winter or next Summer.

[LiamNCL]

I would think BRS and NCL additional July two.

[valefan16]

Originally Posted by LiamNCL

I would think BRS and NCL additional July two.

Surely Glasgow would be one?

Interesting to see what they use on these flights as currently it’s a low number of flights which may quickly sell out, maybe 787’s? (Except CFU of course!)

Expect a rapid increase and inclusion of FUE, LPA, ALC, AGP, ZTH, REU, FAO and MAH surely to be included in the 19 by the end of July?

Good news at least.

[helipixman]

What on earth are TUI up to, their website shows all beach holidays cancelled up to 10th July 2020. I got an email on 28th May 2020 stating that my holiday (23rd June 2020) cannot go ahead due to COVID-19.

So to my amazement I get an email on 19th June 2020 saying as your holiday approaches I want to share some updates on how your holiday will change. I go onto my account on TUI and after logging in it shows the countdown clock saying two days to go ????? I know I am not going, FCO still advise not to travel, Greece will not let UK tourists in yet, somebody needs to tell the TUI system not to confuse their customers ? God forbid elderly customers could get so confused and still travel to the airport ?

Btw still waiting a refund voucher ? but I guess they have until 28 days after my departure date ?

[BHX5DME]

TUI - First 3 bases wiuth flights

Now confirmed - BHX, MAN & LGW

2 more to follow by end July

[Vokes55]

Originally Posted by valefan16

Surely Glasgow would be one?

Interesting to see what they use on these flights as currently it’s a low number of flights which may quickly sell out, maybe 787’s? (Except CFU of course!)
.

The number of weekly seats quoted divided by the number of weekly flights equals 182, which isn’t far off the 737 load. I’d imagine all flights will be on the same aircraft type initially to minimise the amount of crew being taken off furlough.

I doubt Glasgow will be a priority as mentioned above. Bristol, Doncaster and Newcastle are all bigger, more central bases.

[valefan16]

Interesting, assume if they sell out fast which they may at low numbers they’d look to increase the offering, although sounds like they are just waiting on the FCO confirmation and with schools breaking up on the 17th may be offering more the following week.

Good to see, notice Easyjet appear to be now allowing mid July bookings to Greece for instance too when it was August last week so looks like the air bridges will be up and some summer will be happening!

[ROC10]

So if they're only going to operate from 3 bases, will they provide more capacity from these bases to allow passengers due to fly from other bases an opportunity to fly or will they simply cancel their flights/holidays? For example, perhaps they could provide enough capacity from...
LGW for STN/LTN/BOH/NWI
MAN for DSA
BHX for EMA/NWI etc.

and then later...
GLA for EDI/ABZ
BRS for EXT/CWL etc.

Just some thoughts. It won't go down well if some passengers get to fly and others don't because of where they booked from. I know it may not be feasible though.

[SWBKCB]

Where do the Newcastle passengers go - Germany?

I would imaging that transfers will be offered, it's a moot point whether more capacity will be needed.

[valefan16]

Originally Posted by ROC10

So if they're only going to operate from 3 bases, will they provide more capacity from these bases to allow passengers due to fly from other bases an opportunity to fly or will they simply cancel their flights/holidays? For example, perhaps they could provide enough capacity from...
LGW for STN/LTN/BOH/NWI
MAN for DSA
BHX for EMA/NWI etc.

and then later...
GLA for EDI/ABZ
BRS for EXT/CWL etc.

Just some thoughts. It won't go down well if some passengers get to fly and others don't because of where they booked from. I know it may not be feasible though.

Cant see them turning people away if the demand is there. Sure they will add flights in if they get booked up fast and work that way to avoid sending mainly empty planes at first.

If the government announced the plans earlier it would help rather than the rumoured list on Monday next week for it to be lifted only 5 days later.

Fair few options from the middle of July to Greece and Spain with FR, EZY and WZZ along with Jet2 if they stick to their July 15 restart so imagine they will quickly look to expand what they offer in time for the school holidays.

I am a little surprised they have started with essentially only 3 aircraft flying for the initial start.

[TimmyW]

I hope doncaster is on. I doubt we would survive the rest of the year with one or two Wizz flights a day, if they ever resume.

[ROC10]

Originally Posted by valefan16

Cant see them turning people away if the demand is there. Sure they will add flights in if they get booked up fast and work that way to avoid sending mainly empty planes at first.

If the government announced the plans earlier it would help rather than the rumoured list on Monday next week for it to be lifted only 5 days later.

Fair few options from the middle of July to Greece and Spain with FR, EZY and WZZ along with Jet2 if they stick to their July 15 restart so imagine they will quickly look to expand what they offer in time for the school holidays.

I am a little surprised they have started with essentially only 3 aircraft flying for the initial start.

I would hope so. I have flights booked with TUI for the 16th July and was initially very pleased to see this news until I saw that only those 3 bases would be operating and none of them are close to the base I'm booked from which is disappointing.

[TimmyW]

Some posters on Twitter suggesting the 5 bases will be until next summer, when TUI will relook at things. Seems a lot of the smaller bases may be closing.

[Yeehaw22]

Originally Posted by TimmyW

Some posters on Twitter suggesting the 5 bases will be until next summer, when TUI will relook at things. Seems a lot of the smaller bases may be closing.

Not true..

[TimmyW]

Originally Posted by Yeehaw22

Not true..

As I said, posters on Twitter.

It does seem a very slow restart compared to others.