TUI Airways
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Join Date: May 2016
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That’s what EU261 does folks. As soon as a flight is beyond 3 hours late, it becomes the sacrificial lamb whilst every effort is made to make sure every other flight leaves on schedule.
On a side note, ROC10 do you not have anything better to do than track delayed TUI flights?
On a side note, ROC10 do you not have anything better to do than track delayed TUI flights?
Join Date: Mar 2011
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Not good at all but theres for certain the passengers in the UK and abroad will have been looked after as best they could given the circumstances. It looks as though TUI sourced a Norwegian aircraft to pick the AGP passengers up late overnight where the TUI aircraft had originally broken down.
Join Date: May 2016
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Also worth noting that TUI don’t cancel flights like every other airline. So the delayed flights hover around the top of arrival/departure boards whilst the cancelled easyJet flights have been long removed.
What’s less “acceptable”, a 40 hour delay or a cancelled flight in the middle of summer with very few available seats to be rebooked on?
What’s less “acceptable”, a 40 hour delay or a cancelled flight in the middle of summer with very few available seats to be rebooked on?
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Which it wasn't. Although theres also the possibility of booking such passengers on to a flight to the next nearest airport on the cruises port of call. Either on their own airline or other... It has happened before believe it or not. Holiday companies and airlines don't purposely want their aircraft to breakdown and be unsafe to fly so to annoy their customers. They do practically everything in their day to day power to reduce any disruption when it does happen. But when they've run out of any realistic options, unfortunately someone's going to have to bare the brunt of it on a the very rare occasion in the grand scheme of things.
Join Date: May 2016
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But it wasn’t. I’d imagine cruise flights are protected where possible, although there have been instances, albeit rare, where they have flown cruise passengers to the next port of call the day after due to a delay.
Again, I’d rather be in that scenario than meeting a cruise in port in, say, Barcelona or Palma, and then Easyjet cancel the flight.
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Vokes55,
You are WRONG with your statement 'that TUI don't cancel flights LIKE EVERY OTHER AIRLINE'. JET2 DO NOT CANCEL FLIGHTS. Thomas Cook DO NOT CANCEL FLIGHTS. Just to mention two airlines.
You are WRONG with your statement 'that TUI don't cancel flights LIKE EVERY OTHER AIRLINE'. JET2 DO NOT CANCEL FLIGHTS. Thomas Cook DO NOT CANCEL FLIGHTS. Just to mention two airlines.
Join Date: Nov 2005
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For a short delay there is often time built in to allow an arrival to the ship from the original port, often several hours before it leaves. On occasions they will hold the ship but it's rare due to disrupting the ships program. I have seen on a number of occasions that the flight might do a double drop, for example a Canaries cruise starting in Tenerife but first stop in Gran Canaria may mean the original flight routing UK-LPA-TFS-UK. TUI's cruises are generally around certain parts of the Med so don't get too far away by the next day in order to drop off at another Airport en route.
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They’re airlines largely driven by the tour operators too, so wouldn’t cancel for the same reason. BA and Easyjet have cancelled flights to holiday destinations from Gatwick today. My point was that those customers would probably take a long delay over a cancellation. Pardon me for not saying “most” other airlines, i wish you a speedy recovery from whatever stress related illness you get.
Join Date: Dec 2014
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Can anyone in the know please tell me why the Glasgow to Rhodes flight & return (BY1666/7) are always running 1 - 1 1/2 late every week?
The flight times were changed from 15:15 to 17:55 (ex Gla), but nearly every week (apart from a couple of exceptions), this flight has been leaving late.
For example, yesterday the flight was 50 mins late arriving from Palma (landed 15:13), which still left a 2 Hr 40 min turnaround.
1 or 2 delays I could understand....but every week????
The flight times were changed from 15:15 to 17:55 (ex Gla), but nearly every week (apart from a couple of exceptions), this flight has been leaving late.
For example, yesterday the flight was 50 mins late arriving from Palma (landed 15:13), which still left a 2 Hr 40 min turnaround.
1 or 2 delays I could understand....but every week????
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Join Date: May 2016
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Actually I said TUI don't cancel flights like every other airline. The emphasis being on "TUI don't cancel flights", hence the reason you might see long delays on the top of departure boards whilst "MOST" other airlines have cancelled flights. easyJet and BA both cancelled flights to Turkey and the Canaries from Gatwick yesterday. You won't see these on the top of departure boards today, you won't see it in the news, but you will have 180+ passengers on each with their holidays dependent on availability of other flights in the middle of Summer. Norwegian is the only airline I can think of that actually adds additional capacity the following day to cover a cancellation. Personally I'd rather have a 24 hour delay with duty of care, knowing my accommodation hasn't been cancelled at my destination and my transfer will still take me to my hotel, than face a cancellation with the option of a refund or rebooking onto the next available flight, which could be a week later. I can also say from personal experience that travel insurance doesn't always take care of all consequential loss from a flight cancellation.
Maybe Thomas Cook and Jet2 don't cancel flights either. But this thread is titled "TUI Airways".
Absolutely no need for personal attacks either.
Maybe Thomas Cook and Jet2 don't cancel flights either. But this thread is titled "TUI Airways".
Absolutely no need for personal attacks either.
Join Date: Sep 2001
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Vokes 55
I apologise for the personal attack. Absolutely no need for it.
Yes I agree with your sentiments about preference for delay instead of cancellation. That is why I would never book with certain airlines for that very reason.
I apologise for the personal attack. Absolutely no need for it.
Yes I agree with your sentiments about preference for delay instead of cancellation. That is why I would never book with certain airlines for that very reason.
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There has been a number of TUI cancelled flights shown on the STN screens in last few days. Are they just showing as cancelled when they have a very lengthy delay and the new times showing as the actual flight. Anyone know what’s been going on at STN with TOM flights in last few days?