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Old 12th Oct 2020, 13:40
  #2841 (permalink)  
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Originally Posted by Jonty View Post
I think most holiday companies are writing off this year and now looking to summer 2021.
All I can say is there better be a vaccine by then, or were looking at the total decimation of the U.K. aviation industry.
Seems some operators are not helping themselves this year by the sounds of it. Some friends (a couple) just returned from Greece on Sat with J2 having nervously decided to "go for it" in these odd times. Sadly, it seems like it was a nightmare of total chaos, unannounced accommodation changes, and general confusion (and dire standards generally) from start to finish - the flights were the only bits that worked as advertised/expected.

None of the issues appeared Covid-related - just appeared to be bad organisation on the ground with one poor Rep who, apparently, was beside herself as, despite her best efforts, she was simply overwhelmed by the sheer number of problems she was trying to resolve at once. The friends, who felt really sorry for the Rep, are now co-ordinating a group complaint from no less than 30 people who they met in various queues when trying to sort things out!!!!

No need to dissect what went wrong here - let J2 pick up the complaint when it hits them. But, surely, with things the way they are, Companies will have capacity to ensure those trips that do go ahead work well. Still, on the bright side, apparently it has made going back to work a pleasure!!!!
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Old 12th Oct 2020, 14:33
  #2842 (permalink)  
 
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Jet2 have just axed the entire UK - New York festive schedule which was due to start shortly.
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Old 12th Oct 2020, 16:06
  #2843 (permalink)  
 
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AGP and ALC cancelled until February. FAO is flight only until the end of season.
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Old 12th Oct 2020, 16:10
  #2844 (permalink)  
 
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Originally Posted by LBIA View Post
Jet2 have just axed the entire UK - New York festive schedule which was due to start shortly.
And who can be surprised, the USA is demanding quarantine on arrival, and if you're going for a long weekend, there's little point if the quarantine period is longer than the trip. Added to that NY is in the throws of a second wave.
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Old 12th Oct 2020, 18:40
  #2845 (permalink)  
 
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Originally Posted by ATNotts View Post
And who can be surprised, the USA is demanding quarantine on arrival, and if you're going for a long weekend, there's little point if the quarantine period is longer than the trip. Added to that NY is in the throws of a second wave.
thought there was talk of a travel corridor to NYC in time for the holidays?
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Old 12th Oct 2020, 18:42
  #2846 (permalink)  
 
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Originally Posted by Hot 'n' High View Post
Seems some operators are not helping themselves this year by the sounds of it. Some friends (a couple) just returned from Greece on Sat with J2 having nervously decided to "go for it" in these odd times. Sadly, it seems like it was a nightmare of total chaos, unannounced accommodation changes, and general confusion (and dire standards generally) from start to finish - the flights were the only bits that worked as advertised/expected.

None of the issues appeared Covid-related - just appeared to be bad organisation on the ground with one poor Rep who, apparently, was beside herself as, despite her best efforts, she was simply overwhelmed by the sheer number of problems she was trying to resolve at once. The friends, who felt really sorry for the Rep, are now co-ordinating a group complaint from no less than 30 people who they met in various queues when trying to sort things out!!!!

No need to dissect what went wrong here - let J2 pick up the complaint when it hits them. But, surely, with things the way they are, Companies will have capacity to ensure those trips that do go ahead work well. Still, on the bright side, apparently it has made going back to work a pleasure!!!!
That’s a real shame. Jet2 have a reputation for excellent customer service. I hope your friends get their issues sorted with minimal stress.

I have to say my experience of Jet2 could not be better.
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Old 12th Oct 2020, 19:43
  #2847 (permalink)  
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Originally Posted by Jonty View Post
That’s a real shame. Jet2 have a reputation for excellent customer service. I hope your friends get their issues sorted with minimal stress.

I have to say my experience of Jet2 could not be better.
I really hope it gets sorted too - but more for Jet2's sake tbh.

I too have heard really good things about Jet2 over the years (sadly, not had the chance to use them myself) and, to their credit, they have been quiet an unsung success story in the Industry over the past few years which is fantastic to see and so I really found it v. odd myself. Seems our friends booked in one place, were changed to another on arrival without notice then were moved to a 3rd I think after "problems" in the 2nd. As I say, not for here to determine details - Jet2 can do that.

But, clearly, it could be locally caused issues with the local hotels etc, etc, etc - that's my gut feel. I guess a possible warning is, in these difficult times, they (Jet2 and others) can't rely on a local supply base (i.e. facilities etc) they have used in the past to come back on line efficiently and to then operate as they used to operate. Their suppliers (the hotels) may need better (more) oversight as things open up until "normality" returns. What you took for granted pre-Covid, may need extra investment (in terms of oversight/mentoring) as things slowly re-open to make sure your suppliers ramp up smoothly while meeting your standards. It sounds like the poor Rep at Hotel 2(?) was dumped in it and needs a medal for at least trying to help.

These are horrendous times to run an airline/travel business and absolutely dire for all staff and those in the associated supply chain. The one thing you need to do is to be really aware, as a front-end supplier like Jet2, of the difficulties your complete supply chain may have as it ramps up. It may not come back on line as quickly/smoothly as you'd like - I'd not be surprised if that may be the case here. Trouble is, those 30 people don't see it that way - they just think Jet2 is rubbish right now - which is probably unfair on Jet2.

Anyway, that's from this weekend - up to Jet2 to take this on board as appropriate. Cheers, H 'n' H
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Old 13th Oct 2020, 07:02
  #2848 (permalink)  
 
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Originally Posted by Jonty View Post
thought there was talk of a travel corridor to NYC in time for the holidays?
I recall it being discussed weeks ago, but with New York experiencing a new wave of infections, and the UK, especially the Midlands and North, where most of the Jet2 flights were originating, the whole concept of short breaks to NY are now fanciful.
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Old 13th Oct 2020, 08:24
  #2849 (permalink)  
 
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Seems to me that Jet2, and others, could look at their flight timings during this recession - 6am takeoffs are not everybodys cup of tea.
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Old 13th Oct 2020, 09:39
  #2850 (permalink)  
 
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Originally Posted by occasional View Post
Seems to me that Jet2, and others, could look at their flight timings during this recession - 6am takeoffs are not everybodys cup of tea.
A high number of schedule timing changes have taken place, to increase the “friendly flight times” where the reduction of capacity allows.
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Old 13th Oct 2020, 14:21
  #2851 (permalink)  
 
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One of the big problems with the market at the moment is the lack of any guarantee that you will be able to return - something which jet2 have just illustrated by abandoning rather than consolidating their flights to Spain and Portugal. Presumably there were people booked on these flights who now have to find some other way to get home.
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Old 15th Oct 2020, 07:44
  #2852 (permalink)  
 
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Originally Posted by occasional View Post
One of the big problems with the market at the moment is the lack of any guarantee that you will be able to return - something which jet2 have just illustrated by abandoning rather than consolidating their flights to Spain and Portugal. Presumably there were people booked on these flights who now have to find some other way to get home.
Since Jet2 have not offered flights to Spain or Portugal for months, it is highly unlikely they have any guests wanting to get home from there. There may be a handful of seat only but that will be it. They are cancelling the entire programme. People will be offered an alternative destination or a refund,
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Old 15th Oct 2020, 16:25
  #2853 (permalink)  
 
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Jet2 have just announced a few new routes for summer 2021

Birmingham - Amsterdam = 2x weekly Mon & Fri
Birmingham - Jersey = 1x weekly Sat
East Midlands - Jersey = 1x weekly Sat
London Stansted - Jersey = 2x weekly Tue & Sat
Manchester - Jersey = 3x weekly Tue, Thu & Sat
Newcastle - Jersey = 1x weekly Sat
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Old 15th Oct 2020, 16:43
  #2854 (permalink)  
 
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1700 meters is that not a bit challenging for the -800?
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Old 15th Oct 2020, 17:20
  #2855 (permalink)  
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Originally Posted by Ivan aromer View Post
1700 meters is that not a bit challenging for the -800?
Manage ok off JSI at the same length.
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Old 15th Oct 2020, 18:05
  #2856 (permalink)  
 
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I’d imagine STN-JER will be a pretty short flight.
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Old 15th Oct 2020, 18:52
  #2857 (permalink)  
 
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Originally Posted by Ivan aromer View Post
1700 meters is that not a bit challenging for the -800?
Even further for NCL although believe Jet2 have SFP 800’s!
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Old 15th Oct 2020, 19:40
  #2858 (permalink)  
 
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Enter Air had weight issues operating a NCL-JER charter last year and had to leave pax behind (though the charter was for the Newcastle Falcons, so maybe not average pax weights... )
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Old 15th Oct 2020, 20:17
  #2859 (permalink)  
 
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Originally Posted by Big Tudor View Post
Manage ok off JSI at the same length.
Biggest issue isn’t take off, but potentially RLM with a wet runway.
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Old 16th Oct 2020, 07:31
  #2860 (permalink)  
 
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Originally Posted by Big Tudor View Post
Manage ok off JSI at the same length.

Enter Air 737-800 flights leaving out of Skiathos JSI normally operate with split pax loads (Sunvil Holidays)
They fly LGW-JSI then on to Lemnos, Chios or Volos, then direct back to LGW thus a/c is light out of JSI and they fuel up at the next island.
Other 738 operators also do split loads at JSI -
Neos, Blue Panorama, TUI Fly, Smartwings, SAS, Transavia, all flying in to JSI then on to Mykonos, Karpathos, Chios, Lemnos or Santorini

If they do ever operate non-stop back to UK then usually flight will be not full, as both 73NG and A320/321 are payload limited out of JSI.
They will normally though Tech stop on the way home at places like SKG CFU PVK KVA VOL or occasionally ATH.
757 has no such issues operating in or out of JSI
Smartwings are using a 737-700 on Charter Flights to tiny Paros Island (1400m) from Prague, but fuel up at JTR for the return.
Payload limited to 120 pax (148 pax is full capacity)


737-800 and 737- MAX had been flying in and out of Jersey for a local Tour Operator to Spain and TFS in the recent past.


UK - JER flights will likely not have loads of bags, nor need a load of fuel.
Jet2 maybe using their 737-300 which does not have too many issues in or out of JER

Last edited by rog747; 16th Oct 2020 at 07:42.
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