Bristol-5
Join Date: Jun 2005
Location: Devon
Age: 44
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LH have rerouted me LHR-FRA-SIN instead of BRS-FRA-SIN after BMI's demise. Can I claim any sort of help towards the cost of getting to Heathrow instead of Bristol or is it just tough luck and be lucky they rerouted me?
If so then - What are my options?
your cancelled long-haul flight is covered by EU law, your airline must let you choose between two options:
1. Receive a refund
You can get your money back for all parts of the ticket you haven’t used. For instance, if you have booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket back from your airline.
2. Choose an alternative flight
If you still want to travel, your airline must find you an alternative flight. It’s up to you whether to fly as soon as possible after the cancelled flight, or at a later date that suits you. Airlines often refer to this as being ‘rerouted’.
Although most airlines will book you onto another of their flights to the same destination, if an alternative airline is flying there significantly sooner then you may have the right to be booked onto that flight instead. You can discuss this with your airline.
Care and assistance
If you choose an alternative flight you are also entitled to care and assistance. This usually means food, drink, access to communication (this could be by refunding the reasonable cost of phone calls) and accommodation (if necessary).
So they should pay for transport to LHR and overnight and meals at LHR if the flight is too early for you to get there from BRS
If this cancellation advice is 14 days or less then you have the above rights plus compensation of 300-600e depending when your NEW departure and arrival is
Or certainly they have to provide transport and/or accomm/meal costs to get you to LHR (keep any receipts)
Suggest you speak to LH asap.
Join Date: Mar 2006
Location: South West
Age: 35
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Brussels Airlines
Something odd is going on, as BRS-BRU flights are not bookable until the end of August now... Temporary glitch or are we about to see an end to this service!
Something odd is going on, as BRS-BRU flights are not bookable until the end of August now... Temporary glitch or are we about to see an end to this service!
Thread Starter
Join Date: May 2005
Location: Bristol
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So we're a bit stuffed. Nobody wants to stick a 'big' (319/737) on fragile routes, nobody has got any 'small' gauge aircraft spare in fleet, wetleasing isn't providing any solutions. And I doubt LH Group will have any interest in doing business with Loganair.
Anyone else got any 80-ish seat aircraft they could wet-lease to LH/SN?
Join Date: Feb 2019
Location: Europe
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Brunel to Concorde
Join Date: Mar 2003
Location: Virtute et Industria, et Sumorsaete Ealle
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As has been mentioned in this forum recently, the change back to SN flight code (flybmi had operated latterly under BM as a code share with Brussels Airlines) with AR8 aircraft (which some presumed at that time to be CityJet) from 31 March was shown in the Brussels Airlines booking engine as far back as last November, although I don't think an official announcement was ever made.
Had flybmi not ceased to operate as an airline in mid-February it begs the question as to whether the BRS-BRU route would still have ceased after 30 March.
On the Monday following the weekend news of flybmi's cessation the BRS CEO was interviewed on the local ITV News about the situation. He made the expected comment about the airport working hard to find replacements for the lost routes and went on to say that he was confident that there would be news later that week of one of the routes being taken on by a European airline. It wasn't Loganair to ABZ because that had already been mentioned. One assumption was that the news would be a confirmation of what had been in the Brussels Airlines booking engine since November. If the BRS CEO was alluding to the BRU route then something obviously changed during that week.
Had flybmi not ceased to operate as an airline in mid-February it begs the question as to whether the BRS-BRU route would still have ceased after 30 March.
On the Monday following the weekend news of flybmi's cessation the BRS CEO was interviewed on the local ITV News about the situation. He made the expected comment about the airport working hard to find replacements for the lost routes and went on to say that he was confident that there would be news later that week of one of the routes being taken on by a European airline. It wasn't Loganair to ABZ because that had already been mentioned. One assumption was that the news would be a confirmation of what had been in the Brussels Airlines booking engine since November. If the BRS CEO was alluding to the BRU route then something obviously changed during that week.
Join Date: Nov 2008
Location: GLASGOW
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Join Date: Jul 2003
Location: On the road
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Plus there would be a long certification process as Logan are neither IOSA or CARA cleared so you're looking at a minimum 18 months from start to finish assuming that they have adequately qualified personnel in place. LH won't touch them with a barge pole until they can pass these standards.
Thread Starter
Join Date: May 2005
Location: Bristol
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First post-bmi flight from BRS (on easyJet on a Friday lunchtime). Large drunk noisy stag group delaying boarding, and being generally annoying / borderline disruptive.
I think the trip to Heathrow is looking increasingly attractive.
I think the trip to Heathrow is looking increasingly attractive.
Join Date: Mar 2003
Location: Europe
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Make your pick - it must be Pisa, Basle, Rome, Athens or Prague.
Based on "noisy", "annoying", "loud", "drunk" and "stag group", I put my money on Prague, with Rome a distant number two.
Based on "noisy", "annoying", "loud", "drunk" and "stag group", I put my money on Prague, with Rome a distant number two.
Join Date: Mar 2013
Location: wales
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My guess they are Welsh, we have loads of annoying disruptive buggers
Join Date: Nov 2009
Location: UK
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EasyJet are also starting Milan-Malpensa MXP from BRS (4 x weekly) from 1st July - Mon, Thu, Fri, Sun, in direct competiion with the recently added Ryanair service to MXP also.
Along with that
Additionally, CDG will go twice daily from July (new a.m. rotation) allowing for day returns...
A 17th aircraft will be based at BRS to allow for the above routes to be operated, along with other increases on current routes.
Along with that
- Brindisi BDS starts 3rd July (2 weekly) Wed and Sun
- Biarritz BIQ starts 2nd July (2 weekly) Tue and Sat
Additionally, CDG will go twice daily from July (new a.m. rotation) allowing for day returns...
A 17th aircraft will be based at BRS to allow for the above routes to be operated, along with other increases on current routes.
