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Bristol-5

Old 19th Mar 2019, 19:24
  #321 (permalink)  
 
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LH have rerouted me LHR-FRA-SIN instead of BRS-FRA-SIN after BMI's demise. Can I claim any sort of help towards the cost of getting to Heathrow instead of Bristol or is it just tough luck and be lucky they rerouted me?
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Old 19th Mar 2019, 19:49
  #322 (permalink)  
 
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Originally Posted by devon_guy
LH have rerouted me LHR-FRA-SIN instead of BRS-FRA-SIN after BMI's demise. Can I claim any sort of help towards the cost of getting to Heathrow instead of Bristol or is it just tough luck and be lucky they rerouted me?
In essence the airline has now cancelled your booking from BRS and has rerouted you from LHR - I assume this notification is MORE than 14 days before your flight

If so then - What are my options?
your cancelled long-haul flight is covered by EU law, your airline must let you choose between two options:

1. Receive a refund
You can get your money back for all parts of the ticket you haven’t used. For instance, if you have booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket back from your airline.

2. Choose an alternative flight
If you still want to travel, your airline must find you an alternative flight. It’s up to you whether to fly as soon as possible after the cancelled flight, or at a later date that suits you. Airlines often refer to this as being ‘rerouted’.

Although most airlines will book you onto another of their flights to the same destination, if an alternative airline is flying there significantly sooner then you may have the right to be booked onto that flight instead. You can discuss this with your airline.

Care and assistance
If you choose an alternative flight you are also entitled to care and assistance.
This usually means food, drink, access to communication (this could be by refunding the reasonable cost of phone calls) and accommodation (if necessary).

So they should pay for transport to LHR and overnight and meals at LHR if the flight is too early for you to get there from BRS

If this cancellation advice is 14 days or less then you have the above rights plus compensation of 300-600e depending when your NEW departure and arrival is
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Old 20th Mar 2019, 08:22
  #323 (permalink)  
 
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Thanks. The change has happened many weeks out so I don't think there's any recourse.
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Old 20th Mar 2019, 09:33
  #324 (permalink)  
 
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Originally Posted by devon_guy
Thanks. The change has happened many weeks out so I don't think there's any recourse.
In which case yes you are correct - no EU 361 compo is payable, BUT you can demand that LH finds you something out of BRS with a reroute on any carrier (they are obliged to offer this course of action if you demand it but they don't like it)
Or certainly they have to provide transport and/or accomm/meal costs to get you to LHR (keep any receipts)

Suggest you speak to LH asap.
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Old 20th Mar 2019, 12:02
  #325 (permalink)  
 
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Brussels Airlines
Something odd is going on, as BRS-BRU flights are not bookable until the end of August now... Temporary glitch or are we about to see an end to this service!
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Old 20th Mar 2019, 19:12
  #326 (permalink)  
 
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Originally Posted by rog747
Suggest you speak to LH asap.
They were always going to be the first port of call, surely?
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Old 22nd Mar 2019, 23:33
  #327 (permalink)  
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Originally Posted by Severn
Brussels Airlines
Something odd is going on, as BRS-BRU flights are not bookable until the end of August now... Temporary glitch or are we about to see an end to this service!
The flights are in the system, but all availability has been zero'ed out until 01SEP. That suggests that SN/LH can't find an aircraft to operate the route. I'm not surprised, as bringing the ARJ-85s out of retirement feels almost as economically fragile as using ERJ-145s.

So we're a bit stuffed. Nobody wants to stick a 'big' (319/737) on fragile routes, nobody has got any 'small' gauge aircraft spare in fleet, wetleasing isn't providing any solutions. And I doubt LH Group will have any interest in doing business with Loganair.

Anyone else got any 80-ish seat aircraft they could wet-lease to LH/SN?
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Old 23rd Mar 2019, 10:06
  #328 (permalink)  
 
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ACL Slot Data

BRS S19 now available on ACL site
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Old 23rd Mar 2019, 10:43
  #329 (permalink)  
 
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Originally Posted by Bristol_Traveller

And I doubt LH Group will have any interest in doing business with Loganair.
Fully correct, same owners as flybmi so not really trustworthy.

What about Cityjet????
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Old 23rd Mar 2019, 11:21
  #330 (permalink)  

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As has been mentioned in this forum recently, the change back to SN flight code (flybmi had operated latterly under BM as a code share with Brussels Airlines) with AR8 aircraft (which some presumed at that time to be CityJet) from 31 March was shown in the Brussels Airlines booking engine as far back as last November, although I don't think an official announcement was ever made.

Had flybmi not ceased to operate as an airline in mid-February it begs the question as to whether the BRS-BRU route would still have ceased after 30 March.

On the Monday following the weekend news of flybmi's cessation the BRS CEO was interviewed on the local ITV News about the situation. He made the expected comment about the airport working hard to find replacements for the lost routes and went on to say that he was confident that there would be news later that week of one of the routes being taken on by a European airline. It wasn't Loganair to ABZ because that had already been mentioned. One assumption was that the news would be a confirmation of what had been in the Brussels Airlines booking engine since November. If the BRS CEO was alluding to the BRU route then something obviously changed during that week.
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Old 24th Mar 2019, 17:24
  #331 (permalink)  
 
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Originally Posted by Enigma01


Fully correct, same owners as flybmi so not really trustworthy.

What about Cityjet????
Out of interest what does having the same shareholder as flybmi have to do with the trustworthiness of Loganair?
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Old 24th Mar 2019, 21:40
  #332 (permalink)  
 
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Everyone is assuming that Loganair wants to take on those routes at BRS! For Loganair they may just be more hassle than they are worth.
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Old 24th Mar 2019, 22:19
  #333 (permalink)  
 
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Plus there would be a long certification process as Logan are neither IOSA or CARA cleared so you're looking at a minimum 18 months from start to finish assuming that they have adequately qualified personnel in place. LH won't touch them with a barge pole until they can pass these standards.
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Old 25th Mar 2019, 09:52
  #334 (permalink)  
 
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I wonder if Virgin/ FlyBE would see any opportunities in the current BRS schedule? Problem is they won't interline with LH.
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Old 29th Mar 2019, 13:50
  #335 (permalink)  
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First post-bmi flight from BRS (on easyJet on a Friday lunchtime). Large drunk noisy stag group delaying boarding, and being generally annoying / borderline disruptive.

I think the trip to Heathrow is looking increasingly attractive.
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Old 29th Mar 2019, 14:17
  #336 (permalink)  
 
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Hey BT

im curious where your ultimate destination is ? I seem to remember it’s not germany and that you wanting to access the LH long haul network ?


cs
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Old 29th Mar 2019, 14:32
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Make your pick - it must be Pisa, Basle, Rome, Athens or Prague.

Based on "noisy", "annoying", "loud", "drunk" and "stag group", I put my money on Prague, with Rome a distant number two.
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Old 29th Mar 2019, 16:18
  #338 (permalink)  
 
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Originally Posted by Bristol_Traveller
First post-bmi flight from BRS (on easyJet on a Friday lunchtime). Large drunk noisy stag group delaying boarding, and being generally annoying / borderline disruptive.

I think the trip to Heathrow is looking increasingly attractive.
My guess they are Welsh, we have loads of annoying disruptive buggers
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Old 16th Apr 2019, 10:06
  #339 (permalink)  
 
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EasyJet are also starting Milan-Malpensa MXP from BRS (4 x weekly) from 1st July - Mon, Thu, Fri, Sun, in direct competiion with the recently added Ryanair service to MXP also.

Along with that
  • Brindisi BDS starts 3rd July (2 weekly) Wed and Sun
  • Biarritz BIQ starts 2nd July (2 weekly) Tue and Sat

Additionally, CDG will go twice daily from July (new a.m. rotation) allowing for day returns...

A 17th aircraft will be based at BRS to allow for the above routes to be operated, along with other increases on current routes.
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Old 16th Apr 2019, 11:01
  #340 (permalink)  
 
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How many based aircraft does BRS have in total from all operators in the summer season?

easyJet: 17
Ryanair: ?
Thomas Cook: ?
TUI: ?
Flybe: ?
Aer Lingus: ?
Any others: ?
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