Ryanair-10
Join Date: Oct 2007
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Join Date: Jul 2002
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Seems that Ryanair or is it their staff are threatening passengers with being blacklisted for going to their credit and debit card companies and trying to get a charge back, as they claim this is fraudulent activity. https://www.moneysavingexpert.com/ne...-fraud--and-c/
It would only become a fraudulent activity if a passenger gets a voucher, claims back from their CC company and then decides to use the voucher anyway.
Customer service people making it up is the stuff of nightmares from every employer who has ever dealth with people online.
Join Date: Jul 2002
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The issue is that this is not a one off. Seems that a staff briefing has possibly taken place on how to play hardball as this has happened during phone calls and live chat. Ryanair has form when it comes to pushing their own agenda and ignoring the law.
Call centres don't record calls to assist callers, the do it to ensure people follow the script they given and limit what employees claim..
Anyone know what Ryanair are up to with existing bookings ? I received an email changing my flight times on a June booking about a week ago, but the original flight times appear to be still on sale.
Edit. Now told that the flight was changed and then reinstated, but for some reason, no second email.
Edit. Now told that the flight was changed and then reinstated, but for some reason, no second email.
Last edited by occasional; 18th Jun 2020 at 17:45.
Ryanair flies all over Europe, not just holiday flights. The Sun article was referring mainly to UK holidaymakers who are around 40% of Ryanair's revenue and a great many of them have their own policies and don't need to purchase the Ryanair product
Many of the Europeans flying domestically or within Europe rely on their EHIC.
quod est manifesto
Many of the Europeans flying domestically or within Europe rely on their EHIC.
quod est manifesto
Last edited by hec7or; 18th Jun 2020 at 18:47.
Join Date: Mar 2006
Location: South West
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The following routes start from UK airports over the next week(some even from tomorrow - Sunday 21 June):
BHX - AGP, ALC & BCN
BOH - AGP
BRS - AGP & ALC
EDI - AGP, ALC, BCN, BUD & SXF
EMA - AGP, ALC & PMI
GLA - AGP & ALC
LBA - AGP
LPL - AGP & ALC
LTN - AGP & ALC
NCL - ALC
MAN - ACE, AGP, ALC, BCN, BGY, BUD, CIA, CRL, FAO, FUE, IBZ, LIS, MAD, MXP, PMI, PRG, SXF & TFS
PIK - AGP
(Didn't count STN, but I'm sure it's the same picture)
Most other routes then return from the beginning of July
BHX - AGP, ALC & BCN
BOH - AGP
BRS - AGP & ALC
EDI - AGP, ALC, BCN, BUD & SXF
EMA - AGP, ALC & PMI
GLA - AGP & ALC
LBA - AGP
LPL - AGP & ALC
LTN - AGP & ALC
NCL - ALC
MAN - ACE, AGP, ALC, BCN, BGY, BUD, CIA, CRL, FAO, FUE, IBZ, LIS, MAD, MXP, PMI, PRG, SXF & TFS
PIK - AGP
(Didn't count STN, but I'm sure it's the same picture)
Most other routes then return from the beginning of July
Ryanair flies all over Europe, not just holiday flights. The Sun article was referring mainly to UK holidaymakers who are around 40% of Ryanair's revenue and a great many of them have their own policies and don't need to purchase the Ryanair product
Many of the Europeans flying domestically or within Europe rely on their EHIC.
quod est manifesto
Many of the Europeans flying domestically or within Europe rely on their EHIC.
quod est manifesto
Join Date: Nov 2019
Location: UK
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How do I change my flight without incurring a flight change fee charge?
I am due to travel on 10th July and want to move the flight to 10th August, but both the app and website insist on charging me £35/€35...do I have to call them?
I am due to travel on 10th July and want to move the flight to 10th August, but both the app and website insist on charging me £35/€35...do I have to call them?
Join Date: Jul 2002
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When we travel within mainland Europe we rely on EHIC (for the next 6 months anyway) don't buy the rip off that is insurance, since insurance companies policy is to avoid paying claims at all costs. The only insurance worth having is the mandatory stuff (car insurance) the the really important stuff like your house and contents.
Whether anyone has Covid 19 cover is another story so is a valid point.
This is very bad advice. I had an EHIC card in Spain, which was invalid, as unbeknown to me a private doctor was called by the hotel receptionist. The doctor called a private ambulance who took me to a flashy private hospital. This resulted in a fat bill that the insurance company had to pay, as I didn't touch the NHS equivalent in Spain. If I had needed to be brought home on a medical flight EHIC would not cover that either.
Whether anyone has Covid 19 cover is another story so is a valid point.
Whether anyone has Covid 19 cover is another story so is a valid point.
Join Date: Apr 2010
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When we travel within mainland Europe we rely on EHIC (for the next 6 months anyway) don't buy the rip off that is insurance, since insurance companies policy is to avoid paying claims at all costs. The only insurance worth having is the mandatory stuff (car insurance) the the really important stuff like your house and contents.
Join Date: Jul 2005
Location: Leeds, West Yorkshire
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260 at risk jobs saved after Ryanair pilots agree to 20% pay cut.
A further 70 jobs still at risk with possible 4+ base closures at Leeds Bradford, Prestwick, Southend & Bournemouth.
https://www.balpa.org/Media-Centre/P...ary-pay-cuts-t
A further 70 jobs still at risk with possible 4+ base closures at Leeds Bradford, Prestwick, Southend & Bournemouth.
https://www.balpa.org/Media-Centre/P...ary-pay-cuts-t