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Old 24th Aug 2018, 14:17
  #1021 (permalink)  
 
Join Date: Aug 2014
Location: East London
Age: 37
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Originally Posted by AerRyan View Post
No it's not like that at all.

Take the same analogy, but McDonalds charge you extra if you want more on the burger like gerkins onions etc. You don't have to have the gerkins or onions, but even if you do it's still cheaper.
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Plus, you can't complain when they tell you that they charge this before you make any purchase.
No, you are wrong. To correct your analogy, when you order and pay for the burger the gherkin and onions were included. Before it lands on your tray the cashier demands £1 for the gherkin and onions, or alternatively a full refund. In the meantime, the burger shop over the road has shut for the day. You either pay up, have less of a burger or go hungry.

It is not acceptable.
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Old 24th Aug 2018, 14:46
  #1022 (permalink)  
 
Join Date: Jul 2015
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Originally Posted by brian_dromey View Post
I don't think anyone is being forced to do anything. FR travel essentially comes with no baggage allowance, either in the hold or in the cabin. Personally, I think the current system works well, but it must be costing FR money to have ground staff handling all those bags tagged at the gate. I thought that the ideal would be allowing passengers to check-in their hand luggage, in effect this is what is happening from Nov 1. Except it is not 'free'.
Easyjet Go Hands Free costs £12 return, or £5 one way, and is a good system. It's a popular solution for Easyjet, and it almost eliminates the chaos of a couple of idiots shuffling up and down the packed cabin hunting for cabin overhead baggage space when doors need locking and push back needed to make slot times.

Ryanair are trying to do something similar now.
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Old 24th Aug 2018, 15:01
  #1023 (permalink)  
 
Join Date: Sep 2012
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People will say this wholly about making more money and has nothing to do with delays though they couldn't be more wrong. Gate bags have been a huge problem under the current policy and it's now being addressed with this revised, and I think personally, fairer policy.

To clarify any misunderstandings, the current rule is that all passengers are permitted one small personal item AND one larger wheelie bag, up to 10kg, though only priority passengers are allowed their larger bag in the cabin - for all non-priority it's tagged at the boarding gate and put in the hold for free. The outcome of that, especially on low-booked priority flights, is you get a huge load of gate bags despite the overhead lockers being relatively empty, which causes the handling delays. The policy only really works well where there's a near 50/50 split of priority vs non-priority pax, but on average only 30% currently book priority (this should rise to the approx. 50% needed under the new rules).

The new policy means all passengers as a standard allowance can take one personal item (with the increased dimensions to 40x20x25cm +25%) that fits under the seat. Only priority passengers are permitted the larger wheelie bag, up to 10kg, on-board for the overhead locker (this will be capped to maximum 95 pax per flight). There will also be a new option to check-in a 10kg bag from £/€8 in the usual way at the bag drop desk - this largely replicates EasyJet's recent "hands free" motive. Any non-priority passenger who brings a second, larger bag to the gate will now have it put into the hold at the standard £/€25 baggage fee.

This policy should give far more control to strike the right balance of bags to essentially avoid the old yellow tagged "gate bags" altogether. People who want to take a second larger bag will know in advance if they can take it on-board (ie booking Priority) or to check it in the usual way at the bag drop desk (ie booking the new 10kg check-in option).
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Old 24th Aug 2018, 19:45
  #1024 (permalink)  
 
Join Date: Jul 2005
Location: UK
Posts: 660
And to add to the confusion of course you'll have passengers who bought their tickets under different rules boarding the same flights.

It seems to be easy for everyone else - I wish they'd just charge what they need to for the flights and get on with it.
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Old 24th Aug 2018, 21:57
  #1025 (permalink)  
 
Join Date: Jan 2009
Location: Lithuania
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The problem is that often checking a bag is by far the worst experience of the whole travel. It is not unusual to spend an hour standing in a slow que to check in bag wondering if you going to make it on time. And it is not possible to skip this que like buying fast track for security. I imagine with even more checked bags this is going to get a lot worse.
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Old 25th Aug 2018, 07:15
  #1026 (permalink)  
 
Join Date: Sep 2012
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That's the reason they're charging £/Ä8 for the check-in option to encourage priority boarding and avoid just shifting the problem to check-in. Getting the right number of people and bags to turn up at the gate is the optimum solution to the problem.

​​​​​​​Wizz now have a nearly identical system however they don't charge to check-in a cabin bag. Sounds great on the face of it but think how many people must opt for the free check-in option and the overhead lockers end up flying half empty as only say 30 pax forked out for the priority option. I cant comment from personal experience but it must make Wizz check-in a nightmare, or cost them an awful lot in extra resource.
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Old 25th Aug 2018, 14:11
  #1027 (permalink)  
 
Join Date: Sep 1999
Location: Manchester
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..and for those paying for the privilege of checked bags with Ryanair......we have 4 hour waits at Manchester Airport for baggage claim:
https://www.manchestereveningnews.co...-bags-15071778
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Old 25th Aug 2018, 18:12
  #1028 (permalink)  
 
Join Date: May 2005
Location: U.K
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Originally Posted by Mr A Tis View Post
..and for those paying for the privilege of checked bags with Ryanair......we have 4 hour waits at Manchester Airport for baggage claim:
https://www.manchestereveningnews.co...-bags-15071778
Any extra money earned by RYR will go to RYR's profits, it's not likely to be used to improve ground services.
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Old 25th Aug 2018, 19:25
  #1029 (permalink)  
 
Join Date: Aug 1999
Location: Hyeres, France
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Originally Posted by Trav a la View Post
My next flight is booked and paid for. When I booked it the old rules applied but now the new rules apply. My option is to cancel FOC and re book with another airline, however, their prices have now shot up, so thats a no go unless I want to cut my nose off to spite my face. So realistically I have to pay an additional £10 each per sector or leave our bags at home.

Following the analogy, we would be getting exactly what we ordered and paid for BUT only if we pay an additional amount before we receive it. Is that a fair way of doing business?

I'm not sure whether MOL has ever given a toss about fairness - whether to his customers or his staff.

It's almost as though he thoroughly enjoys being Mr Nasty.

And to be fair, he's made zillions being Mr Nasty, so him and his airline aren't going to change now.
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Old 26th Aug 2018, 06:11
  #1030 (permalink)  
 
Join Date: Jul 2015
Location: UK
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All 1st world problems in the grand scheme of things. People get their knickers in a twist over some really very insignificant things when you look around the world at bigger life issues. Some just love a good old moan fest.
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Old 26th Aug 2018, 12:48
  #1031 (permalink)  
 
Join Date: Apr 2008
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Originally Posted by mik3bravo View Post
All 1st world problems in the grand scheme of things. People get their knickers in a twist over some really very insignificant things when you look around the world at bigger life issues. Some just love a good old moan fest.
Not sure how the current policy is working at other airports but the recent flights Iíve taken with Ryanair from Belfast, Girona, Gdansk and Krakow have all been a much smoother boarding process. There has even been the luxury of overhead bin space left after boarding competed (on full aircraft!)

The issue with forcing people to buy priority and capping it at 95 is that unless you board first, you are not guaranteed to get your bag anywhere remotely close to your seat. How this elimates those aimlessly walking up and down the cabin to find space is beyond my comprehension and Iíd be happy to hear the explanation? The current system works in my experience and it has improved the boarding process.

I predict chaos on board again with this change. The enivitable seat shuffle that occurs with the not so random seat assignments and now they re-introduce the mess in the cabin with overhead bin space issue. This is a step backwards in service my opinion, boarding during my recent flights has been painless. Iíve even been able to board last with my small cabin bag and still get it in the bin above my head. Obviously for MOL though, service doesnít matter when providing a better one costs money. How long before management blame this on the pilots?
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Old 26th Aug 2018, 15:33
  #1032 (permalink)  
 
Join Date: Nov 2006
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'EGAC is better',
how do you manage to get on last on a full flight and still get your bag into the overhead? In my experience the gate staff have been almost militant with getting people down the queue, requiring then to put their bag in the hold!

In my opinion, there are such mixed messages in the media about what this change actually means..must read up again.

EI-BUD
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Old 26th Aug 2018, 15:37
  #1033 (permalink)  
 
Join Date: Apr 2008
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Originally Posted by EI-BUD View Post
'EGAC is better',
how do you manage to get on last on a full flight and still get your bag into the overhead? In my experience the gate staff have been almost militant with getting people down the queue, requiring then to put their bag in the hold!

In my opinion, there are such mixed messages in the media about what this change actually means..must read up again.

EI-BUD
Twice recently at BFS, once in Girona and Gdansk all with the same rucksack on my back. All within the last two weeks.

Get in last by sitting until everyone else has been hearded into the stairs, scan in and sit down again. Thatíll probably have to change with these new rules, back to the scrum so I donít have my rucksack at my feet.

It seems the current rule of free cabin size case being checked at the gate has stopped the majority of cases coming into the cabin. Thats my personal observations.
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Old 26th Aug 2018, 16:14
  #1034 (permalink)  
 
Join Date: Nov 2008
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Originally Posted by EGAC is Better View Post


Twice recently at BFS, once in Girona and Gdansk all with the same rucksack on my back. All within the last two weeks.

Get in last by sitting until everyone else has been hearded into the stairs, scan in and sit down again. Thatíll probably have to change with these new rules, back to the scrum so I donít have my rucksack at my feet.

It seems the current rule of free cabin size case being checked at the gate has stopped the majority of cases coming into the cabin. Thats my personal observations.
I have seen this as well where overheads are pretty much empty.

Alledgedly the glue wasn't good on one of my bags as the tags seemed to come off easily.
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Old 26th Aug 2018, 16:16
  #1035 (permalink)  
 
Join Date: Nov 2008
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Originally Posted by Mr A Tis View Post
..and for those paying for the privilege of checked bags with Ryanair......we have 4 hour waits at Manchester Airport for baggage claim:
https://www.manchestereveningnews.co...-bags-15071778
Who supplies the ground services and do you think it was only 1 specific airline impacted ?
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Old 26th Aug 2018, 16:19
  #1036 (permalink)  
 
Join Date: Nov 2008
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Originally Posted by FRatSTN View Post
That's the reason they're charging £/Ä8 for the check-in option to encourage priority boarding and avoid just shifting the problem to check-in. Getting the right number of people and bags to turn up at the gate is the optimum solution to the problem.

​​​​​​​Wizz now have a nearly identical system however they don't charge to check-in a cabin bag. Sounds great on the face of it but think how many people must opt for the free check-in option and the overhead lockers end up flying half empty as only say 30 pax forked out for the priority option. I cant comment from personal experience but it must make Wizz check-in a nightmare, or cost them an awful lot in extra resource.
Wizzair checkin at LTN is a nightmare where it has taken 50 minutes for a checkin bag.

Think there should be an option to become available for a self service bag drop option where machine prints out your tags for you to attach.
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Old 26th Aug 2018, 16:25
  #1037 (permalink)  
 
Join Date: Nov 2008
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Originally Posted by alm1 View Post
The problem is that often checking a bag is by far the worst experience of the whole travel. It is not unusual to spend an hour standing in a slow que to check in bag wondering if you going to make it on time. And it is not possible to skip this que like buying fast track for security. I imagine with even more checked bags this is going to get a lot worse.
Self service machine which prints out your tag to go on a bag and emails the tag number to the booking email used or is available on the App with booking reference.

In Volgograd in Russia (very small airport) they checked everybody luggage picked up V tag given when checked it in. Could be a random option for increased security on bag collection.
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Old 29th Aug 2018, 07:19
  #1038 (permalink)  
 
Join Date: Sep 2008
Location: UK
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Originally Posted by mik3bravo View Post
Easyjet Go Hands Free costs £12 return, or £5 one way, and is a good system. It's a popular solution for Easyjet, and it almost eliminates the chaos of a couple of idiots shuffling up and down the packed cabin hunting for cabin overhead baggage space when doors need locking and push back needed to make slot times.

Ryanair are trying to do something similar now.
£5 per pax each way
£12 for up to 6 people (on the same booking) each way
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Old 31st Aug 2018, 01:34
  #1039 (permalink)  
 
Join Date: Sep 2008
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Anyone able to say when the summer 2019 schedule will be released in full ? In 2017 I think the schedule for S18 came out at the end of August 2017. Barring ski destinations, most seasonal routes are summer only. Once the schedule for S19 is out it's usually the most effective way to decide which routes are being cut without having to decipher various pieces of marketing spin....
Yes, I know Brexit will happen at the very start of S19...
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Old 31st Aug 2018, 12:33
  #1040 (permalink)  
 
Join Date: Nov 2008
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Originally Posted by davidjohnson6 View Post
Anyone able to say when the summer 2019 schedule will be released in full ? In 2017 I think the schedule for S18 came out at the end of August 2017. Barring ski destinations, most seasonal routes are summer only. Once the schedule for S19 is out it's usually the most effective way to decide which routes are being cut without having to decipher various pieces of marketing spin....
Yes, I know Brexit will happen at the very start of S19...
I can see airlines holding on this for a couple of months due to Brexit concerns.

Also believe that like many businesses that a Brexit clause will be intriduced such that if as a result of Brexit the airline is no longer able to fly from UK then money is refunded and EU261 will not apply.
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