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Ryanair-10

Old 22nd Aug 2018, 09:52
  #981 (permalink)  
 
Join Date: Mar 2003
Location: Europe
Posts: 2,126
Interesting statement by Ryanair in the context of the cheque drama:
“Ryanair complies fully with EU261 legislation, under which no compensation is payable to customers when the delay/cancellation is beyond the airline’s control.“If these strikes, by a tiny minority of Ryanair pilots, were within Ryanair’s control, there would have been no strikes and no cancellations.”
https://www.theguardian.com/business...cheques-bounce

Now that is somew serious re-writing of the case law on EU261/04.... Something like:

“Ryanair complies fully with EU261 legislation, under which no compensation is payable to customers when the delay/cancellation is beyond the airline’s control.
If this broken aircraft manufactured by Boeing, a tiny minority of Ryanair's fleet, was within Ryanair’s control, there would have been no broken aircraft"
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Old 22nd Aug 2018, 10:09
  #982 (permalink)  
 
Join Date: Aug 2009
Location: London
Posts: 275
It's disgraceful to say that pilot strikes are beyond their control and therefore they shouldn't pay. They're your employees. Sort your industrial relations out and in the meantime compensate customers who have paid you for a service
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Old 22nd Aug 2018, 10:15
  #983 (permalink)  
 
Join Date: Mar 2003
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The courts agree with you. That's why Ryanair's statement is misleading spin.
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Old 22nd Aug 2018, 13:31
  #984 (permalink)  
 
Join Date: Oct 2006
Location: southern spain
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No bank as I am aware charges an admin fee to put a cheque into your account. Administrative error 'my a**e'!
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Old 22nd Aug 2018, 14:47
  #985 (permalink)  
 
Join Date: Jun 2016
Location: Cheshire
Posts: 141
Ryanair sending out cheques without a signature should never happen, and I do not mean because it's due to a simple mistake, but for more dubious reasons which the news outlets have not yet realised.

I recently received a compensation cheque for a delayed flight so I'm familiar with their claim procedure via the website.

During the form filling process they insist that you supply your bank account number, sort code, IBAN and Swift numbers. None of this private data is required if they then send you a cheque, so why do they ask for it in the first place?

I discussed this with the ICO who have taken an interest but suggested that I should follow procedure by firstly take it up with Ryanair prior to their possible involvement. I am currently awaiting a reply to my letter. It seems this could be the case for every claimant using their website so could involve millions of passengers private data.

Last edited by Trav a la; 22nd Aug 2018 at 16:05.
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Old 22nd Aug 2018, 15:48
  #986 (permalink)  
 
Join Date: Jul 2006
Location: Ballymena
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I do not understand why the appropriate authorities do not tell Ryanair, very publicly, to follow the correct rules or they will be taking a close interest. It seems to me that Ryanair are always trying to get out of obligations like this, it should be stopped. There are so many people affected here and Ryanair are trying to make it is difficult as possible. Sending out unsigned cheques is almost a delaying tactic, make it as difficult as possible for the claimant. With so much of this going on and the statement shown above, that is why I think the authorities should be saying "we have had enough" and stand over Ryanair until they do it right. But then too many of these tax-payer funded bodies can't be bothered. Like so many things, there are people in the country who could bring this behaviour to an end quickly, but do nothing.
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Old 22nd Aug 2018, 21:46
  #987 (permalink)  
 
Join Date: Jan 2008
Location: UK
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Originally Posted by mikkie4 View Post
News from the FR web site...Ö.FR to sell AIR MALTA tickets on the FR web site seems that a deal has been done by both airlines.....make what you will out of that!!!!!!!!!
More here: https://www.airmalta.com/information...etail/087-2018

But interesting ?
danielson81 is offline  
Old 23rd Aug 2018, 13:46
  #988 (permalink)  
 
Join Date: Jul 2002
Location: In the sticks
Posts: 8,543
So much for Ryanair's Brexit threats. Not only are they opening a 3 aircraft base at Southend, today they announce they are increasing their Luton base by 50%
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Old 23rd Aug 2018, 13:49
  #989 (permalink)  
 
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Wonder what EZY will do about that!!!
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Old 23rd Aug 2018, 14:01
  #990 (permalink)  
 
Join Date: Jul 2002
Location: In the sticks
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Probably nothing. Wizz grabbed the Monarch slots and Ryanair are grabbing the last 2 stands that will be freed up when the builders compounds are removed. If Easyjet want to react they would have to use non based aircraft.
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Old 23rd Aug 2018, 15:15
  #991 (permalink)  
 
Join Date: Jul 2015
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Originally Posted by GAZMO View Post
Wonder what EZY will do about that!!!
Last time EZY stepped into the ring against FR, they were handed their arse on a silver plate, and a bloody nose. EZY are not stupid and won't go into battle, they know their limits.
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Old 23rd Aug 2018, 15:26
  #992 (permalink)  
 
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Well, FR went into the ring with Easyjet on the STN to Glasgow route, and FR are walking away, aren't they?
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Old 23rd Aug 2018, 15:27
  #993 (permalink)  
 
Join Date: Jul 2015
Location: UK
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. . . and why are they dumping it? Making profit, is it?
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Old 23rd Aug 2018, 16:09
  #994 (permalink)  
 
Join Date: Sep 2016
Location: london
Posts: 183
Originally Posted by inOban View Post
Well, FR went into the ring with Easyjet on the STN to Glasgow route, and FR are walking away, aren't they?
FR are walking away from GLA completely, itís nothing to do with EZY competition. Although EZY domestics from STN still seem to do very well even when the price is double.

You only need to look at EZYís short lived venture into the ROI, the LTN-CPH bloodbath and their HAM base closure to see that they cannot compete with FR on a cost basis. EZY is much more of a conservative business model and thatís why their financial results are always very, very good. They will only have aircraft flying where there is money to be made.

LTN needed more competition on your ALC and AGP and to a lesser extent BCN.
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Old 23rd Aug 2018, 16:13
  #995 (permalink)  
 
Join Date: Aug 2017
Location: UK
Posts: 204
Originally Posted by compton3bravo View Post
No bank as I am aware charges an admin fee to put a cheque into your account. Administrative error 'my a**e'!
You are right there is no admin fee for processing a cheque at most banks, however banks will normally make a charge for cheque that do not clear for any reason and that would include not being signed, it is churlish to blame the person who tried to bank the unsigned cheque, the fault is with Ryanair, it is their cheque and I like most are surprised that any business deal in cheques, i could not possibly speculate why an organisation that operates on line would make a payment in that manner.
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Old 23rd Aug 2018, 16:16
  #996 (permalink)  
 
Join Date: Aug 2017
Location: UK
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Originally Posted by LTNman View Post
So much for Ryanair's Brexit threats. Not only are they opening a 3 aircraft base at Southend, today they announce they are increasing their Luton base by 50%
Southend is marginal for a 738
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Old 23rd Aug 2018, 17:03
  #997 (permalink)  
 
Join Date: Jul 2015
Location: UK
Posts: 476
Finally, good news for both sides:

Agreement reached between pilots and Ryanair

Article
mik3bravo is offline  
Old 23rd Aug 2018, 17:16
  #998 (permalink)  
 
Join Date: Nov 2008
Location: Exit stage right.
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Originally Posted by LGS6753 View Post
Ryanair is cash-rich because its business model works. If the pilots win major changes to their employment packages, thereby increasing costs substantially, Ryanair's mission to be lowest cost operator will take a hit. They can't afford to let the pilots win, and if any settlement is too costly I can see future changes to the business model that the pilots might not like.
The business model people laughed about 5 years ago................... pilotless planes.

Fully expect by 2025 there will be some services using this, 2045 expect pretty much all.
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Old 23rd Aug 2018, 17:21
  #999 (permalink)  
 
Join Date: Jul 2015
Location: UK
Posts: 476
True. Commercial aviation insurance law being worked on to reflect this inevitable advance to fully autonomous civilian passenger flights.
mik3bravo is offline  
Old 23rd Aug 2018, 18:10
  #1000 (permalink)  
 
Join Date: Jun 2011
Location: London, UK & Europe
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Non Priority customers can no longer take second carry on bag from November 1st. 10kg bag which must be placed in hold today will no longer be allowed (in hold free) and cost 8.00 euro and must be checked in at bag drop desks.

Priority boarding currently costs 6-8 euro so they could have more problems if more people purchase it and on time performance will not improve.
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