Ryanair-10
Join Date: Dec 2009
Location: Belgium
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Who are Ryanair kidding with the latest cancellation update press release?
They are reporting 1st wave on time performance, which often has absolutely nothing to do with overall on time performance.
Cancellations & Punctuality ? Update | Ryanair's Corporate Website
Ryanair have always stretched the truth but in recent months, the airlines really seems to have hired the Iraqi information minister in their PR team. From stretching the truth, they are now spreading outright lies.
They are reporting 1st wave on time performance, which often has absolutely nothing to do with overall on time performance.
Cancellations & Punctuality ? Update | Ryanair's Corporate Website
Ryanair have always stretched the truth but in recent months, the airlines really seems to have hired the Iraqi information minister in their PR team. From stretching the truth, they are now spreading outright lies.
Join Date: Sep 2016
Location: Siargao Island
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– All 315,000 customers received email notices (on Mon 18th)
– By Sun 24th, over 305,000 alternative routings or refunds (over 97% of affected customers) had been processed
– The remaining 3% of customers (less than 10,000) have yet to contact Ryanair
– By Sun 24th, over 305,000 alternative routings or refunds (over 97% of affected customers) had been processed
– The remaining 3% of customers (less than 10,000) have yet to contact Ryanair
I have booked myself a day trip to SIN next July, arriving back in Cebu and getting to my hotel bed around 2am in time for a 1pm departure back to my home airport later that day.
My local LoCo have cancelled my 1pm departure in favour of a 10am departure (2am arrive the hotel, 8am depart the hotel) and all they can be assed to do is send me a text message and put the onus on me to contact them, i.e. I am the one responsible for sorting the problem out and I see RYR displaying a similar attitude, "3% of the passengers haven't contacted us" ... "Well try calling them you @ssholes!"
Join Date: Jan 2002
Location: Essex
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Just found out that my Frankfurt to Stansted flight has been cancelled on 4th November. No message from Ryanair about this - discovered it on checking flight details on website. Why are they cancelling flights in November - this is just a new route? Outward flight is still operating but I have now cancelled whole trip and rebooked with BA from Heathrow. I have flown Ryanair many many times (100+ flights) but this is likely to cost them any future bookings from me.
Join Date: Sep 2007
Location: Brussels
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Just found out that my Frankfurt to Stansted flight has been cancelled on 4th November. No message from Ryanair about this - discovered it on checking flight details on website. Why are they cancelling flights in November - this is just a new route? Outward flight is still operating but I have now cancelled whole trip and rebooked with BA from Heathrow. I have flown Ryanair many many times (100+ flights) but this is likely to cost them any future bookings from me.
Join Date: Jul 2005
Location: UK
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Join Date: Aug 2008
Location: bishops stortford herts
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01475.....Not a true grasp of situations there...& yes the second part of your post is & was a different situation & related in no way to the current story being related today.
Join Date: Sep 2016
Location: Siargao Island
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Whilst each base might have one or two etc. high yield routes a crew can't, let's say, operate an Italian rotation of a morning and a German rotation of an afternoon, RYR are in a position whereas R.G.D. Willis is bowling a fast one at them and they need to react PDQ.
Join Date: Jan 2002
Location: Essex
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I was booked on the outward flight that is still operating - it is the return flight in the evening that has been cancelled therefore making a day trip for a conference in Frankfurt impossible. Have now had e-mail notification of the cancellation but no mention of the supposed voucher offer that is quoted in Ryanair's press release today. Poor communications by Ryanair. I chose Stansted as it is only 40 minutes from home - I now have a 3.30am start to get to Heathrow for a 7am flight.
Join Date: Sep 2016
Location: Siargao Island
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What I learned years ago is that if you need to talk to these a'holes don't call their premium rate UK number, find out their non premium Irish number then google for telediscount, telestunt or similar to predial a number to listen to their prerecorded bull then talk for circa 1p per minute.