Manchester-2
How very true, people will moan about anything, my moan is the traffic going to work down the A34. Airports
Hmmh difficult as I find CDG a bloody awful place makes MAN look and feel a dream. If you go to any venue when it is
really busy you just expect delays be it bus, train or concert venue.
Hmmh difficult as I find CDG a bloody awful place makes MAN look and feel a dream. If you go to any venue when it is
really busy you just expect delays be it bus, train or concert venue.
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A15 minute wait at security on one of the busiest days of the year is acceptable if all the desks are open. They weren’t hence it isn’t acceptable.
Did MAG not know that it was going to be a busy day or were they just saving money and making the passenger experience worse than it needed to be deliberately.
Surely the aim of management should be to make the passenger experience as good as it can be within the current physical constraints of the terminals.
Did MAG not know that it was going to be a busy day or were they just saving money and making the passenger experience worse than it needed to be deliberately.
Surely the aim of management should be to make the passenger experience as good as it can be within the current physical constraints of the terminals.
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Caravaggio,
I’m not getting involved, I’m aiming to just post routes news going forward. I’m just simply not interested in how long it takes individuals to go through security.
I’m not getting involved, I’m aiming to just post routes news going forward. I’m just simply not interested in how long it takes individuals to go through security.
15 minutes is damn good took me 2 hours at Toronto years ago and over a hour at CDG plus all the delay with the long walk and then train and then another walk just to clear customs
Ian
Ian
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Guys,
This forum is about airports as well as routes and I think that Caravaggio has a good point - the airport should be working hard to give a passenger the best possible experience. We can all highlight airports where there has a been a long wait for security, but in general I wait less than 5 minutes to clear security, even at busy periods, at most airports I travel through both in Europe and Asia - less than 5 minutes at both Hong Kong and Haneda this week for example.
Like others, I have had a good and bad experiences at Manchester - the bad ones are always when they have insufficient lanes open and lack the staffing/flexibility to open extra ones. They could learn lessons from LHR T5 which is much improved in the last 12 months..... nobody shouting or being aggressive, smiling staff, and a pleasant experience with all lanes open on every occasion I have been through. The key to this improvement, I think, seems to be having at least one duty manager in the security area at all times.
This forum is about airports as well as routes and I think that Caravaggio has a good point - the airport should be working hard to give a passenger the best possible experience. We can all highlight airports where there has a been a long wait for security, but in general I wait less than 5 minutes to clear security, even at busy periods, at most airports I travel through both in Europe and Asia - less than 5 minutes at both Hong Kong and Haneda this week for example.
Like others, I have had a good and bad experiences at Manchester - the bad ones are always when they have insufficient lanes open and lack the staffing/flexibility to open extra ones. They could learn lessons from LHR T5 which is much improved in the last 12 months..... nobody shouting or being aggressive, smiling staff, and a pleasant experience with all lanes open on every occasion I have been through. The key to this improvement, I think, seems to be having at least one duty manager in the security area at all times.
I feel I am missing out.
50 minutes to get through Jet2 T1 security last week.
= no spend in any shops & straight to gate.
New TP is all well and good but that won’t solve Manchester issues.
The current issues could be improved- security lanes open, better queue management, lifts walkways and escalators working, traffic management improved ( rather than another cash opportunity like fast track etc). Consistency in security procedures too.
The customer experience could be enhanced by the simplest changes. Given we have a dated piss poor infrastructure then these things should be top priority.
i have a T3 trip next week and just dread going to that hole.
50 minutes to get through Jet2 T1 security last week.
= no spend in any shops & straight to gate.
New TP is all well and good but that won’t solve Manchester issues.
The current issues could be improved- security lanes open, better queue management, lifts walkways and escalators working, traffic management improved ( rather than another cash opportunity like fast track etc). Consistency in security procedures too.
The customer experience could be enhanced by the simplest changes. Given we have a dated piss poor infrastructure then these things should be top priority.
i have a T3 trip next week and just dread going to that hole.
Last edited by Mr A Tis; 29th May 2018 at 07:24.
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Oops - bish, bash, bosh
Currently ongoing situation
https://www.manchestereveningnews.co...crack-14717762
Currently ongoing situation
https://www.manchestereveningnews.co...crack-14717762
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The airport is in the middle of a major infrastructure upgrade so we have to accept that for a limited time the services are going to be less than ideal. I myself have recently experienced real improvements in transfer times through security and passport control and there is always the option to pay a bit more and go through quicker. As for toilets, food, drink etc. at busy times the airport is clearly struggling to cope with demand. I'm sure we will see some improvements in the next couple of years but in the meantime we will have to manage and feedback constructively to the airport. When you visit other airports across the world is not the worst by a margin but still needs to improve.
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I must be seriously lucky... flying 4 to 6 times a month to/from Manchester for the past 3 years at varying times, from different terminals, with different airlines and using the various official car parks close to the terminals, I don't seem to come across so much disruption as others claim to experience.
Recently I've been leaving the Premier Inn on Runger Lane at 5:20am, driving to T1 M&G, through security, grabbed a drink from WH Smith and still had 5 minutes to sit down before the gate opens for a 6:20am flight.
More often than not, I spend more time queuing at security in Gibraltar (which only ever has 2 or 3 flights departing) than I do in Manchester.
I would suspect the main user of the airport, an average holidaymaker has little issue with what some people are complaining of on here.
Recently I've been leaving the Premier Inn on Runger Lane at 5:20am, driving to T1 M&G, through security, grabbed a drink from WH Smith and still had 5 minutes to sit down before the gate opens for a 6:20am flight.
More often than not, I spend more time queuing at security in Gibraltar (which only ever has 2 or 3 flights departing) than I do in Manchester.
I would suspect the main user of the airport, an average holidaymaker has little issue with what some people are complaining of on here.
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[ Who cares about employing enough staff to ensure that the airport operates efficiently on the first really busy weekend of the season. ]
The phrase is "you get what you pay for"!
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New Virgin route to Los Angeles starts May 22nd 2019. Boston increases to 3 weekly, Las Vegas to 4 weekly as well as B747 on daily New York and Atlanta. Barbados also sees a B747. 6 based aircraft overall.
San Fransisco gets the chop however.
https://www.ttgmedia.com/news/virgin...xpansion-14338
San Fransisco gets the chop however.
https://www.ttgmedia.com/news/virgin...xpansion-14338
Last edited by LAX_LHR; 30th May 2018 at 15:34.
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Thanks for the info.
If BGI is a B747, it would suggest 4 x B747s fully occupied if MCO were say 12 x weekly, unless some MCO flights were A332/3. It could also mean LAS, LAX, and BOS would be A332 or A333s. Do we know the full fleet breakdown for MAN at this stage?
If BGI is a B747, it would suggest 4 x B747s fully occupied if MCO were say 12 x weekly, unless some MCO flights were A332/3. It could also mean LAS, LAX, and BOS would be A332 or A333s. Do we know the full fleet breakdown for MAN at this stage?